I love the items I have received so far (6 pieces) and will keep collecting more. Support was very responsive when I accidentally ordered the wrong size. If I had to complain, I wish shipping were fas... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The products are fantastic but the problem is that i can’t order them since every single one of them seems sold out. I know you guys “don’t rush craft” but at this point you aren’t crafting at all wh... Se mer
Had an issue placing an online order, called the Toronto store to have Darcy pick up (multiple, possibly needless calls) to ensure I had all the info I needed, and was truthful about everything. Ric... Se mer
Företaget har svarat
I cannot say enough about Clocks & Colours as a company. Their products are awesome and very well made, and the best part is they stand by them as they all carry a warranty. My sterling silver brace... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...
Kontaktuppgifter
Toronto, USA
- clocksandcolours.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing products and customer service
Amazing products and customer service. Their products are exceptionally well designed with high quality craftsmanship. They provide beyond 5 stars customer service for their customers to resolve any issues. In addition, I love the creativity they have coming out with all different types of products!
Nothing but positives
Im aware that this website and store is part of a bigger corporation. Yet, their website, client support and even their mailing list (yes even that) is high quality in my honest opinion. Most importantly their products are as well as far as i have experienced. I have purchased multiple products and am either still enjoying them or have returned them without any issues on their side. Even with most of my Bs (asking them what sizes I returned and what sizes I kept) they responded within minutes (yes serious).
Awesome company
Awesome company. I have several pieces of their jewelry. Recently I had a problem with a clasp on a chain. I emailed and sent a few photos. They in turn sent me a paid postage receipt and I sent the chain back. Great lifetime warranty.
Highly recommend!
Excellent and fast customer service…
Excellent and fast customer service 10/10
Clocks and Colours has the best…
Clocks and Colours has the best customer service. I reached out to them regarding an issue with my order and they fixed it quickly and were very pleasant and helpful the whole time. They are a great company with great customer service.
Amazing store with awesome products and…
Amazing store with awesome products and excellent customer service. Props to the team!
A well earned 5 star
A well earned 5 star! Very quick response and the issue was resolved quicker than any place I have ordered before. I ordered the wrong ring size so I sent a email and they cancelled my original order and refunded me the money so I could place a new order with the correct ring size. A quick response when there is a issue is so important and I was really impressed at how quickly everything was
Had a pair of glasses that a small…
Had a pair of glasses that a small piece broke off of. The quickly responded and sent me out a new pair. I have ordered from them many many times as always appreciate their great quality products and also appreciate that they stand by them when things don’t always pan out.
Excellent product and international customer service
I ordered the Killswitch Engage ring from the UK, the order came exactly as they say within 5-8 days. It arrived on day 8 (not even 8 business days, just day 8) all taxes were already brokered by them so I had no extra charges and nothing to worry about. This was my first ever purchase and I can tell you the silver ring is solid, heavy and stunning quality. I am a lifelong jewellery consumer, I worked at a jewellery store too, and I would be fussy if it wasn’t the most amazing thing in the world. This is a beautiful piece worthy of its price. FYI they use DHL e-commerce which seems to not provide updates after a certain point, I did however contact DHL when I worried and I had an advisor contact me back very friendly, but I let her know all is ok! Clocks + Colours themselves also communicated with me several times being super nice, even on a Sunday, and even in early hours here in the UK, I don’t know how they do it but it’s hands down what my generation loves. Not to mention the package came with fun freebies and everything we all like to receive!!! All Hails!! Xx
Amazing service and Product
I had only heard good things about C&C when I finally ordered expectations were already high. They blew those expectations out of the water. Shipping was fast and hassle free. The product which was the KnotXJJ Juliusson is beautiful and the knotwork is seamless and beautiful. I will definitely be ordering from C&C again.
C+C is all-around on point as a company
I've been buying from Clocks and Colours for almost a year now. Their products are always creative, outstanding in design, plus backed by a lifetime warranty if any issues do occur, and every item that's been sent to my home has been handcrafted with pure awesomeness!
Do you know what keeps me coming back and buying from C+C ? Besides their absolute stellar craftsmanship. Everyone I've dealt with in that company is a true badass. They have been truly out of this world with solutions to any issues. They ease my mind in their service so much that I always look forward to the quality products they release to purchase more.
I have purchased a few items and…
I have purchased a few items and everything is always perfect. When ever I have question, customer service are so friendly and helpful.
Very reliable, and great customer service when there’s a problem
Have bought quite a few items and never had a problem until the last one, where the box arrived empty (in hindsight I suspect the chain I ordered had been stolen in transit as it didn’t arrive in normal clocks and colours packaging etc).
Customer service couldn’t have been more helpful and everything was sorted and a replacement scheduled within a couple of hours, even though I emailed on a weekend. Couldn’t speak highly enough of their customer service and will continue to be a customer in the future!
Quick and straightforward support!
Stupid me made an error on my 3rd purchase w/ Clocks&Colours. I opened a support ticket and was contacted by a real person in short time. This alone is awesome, considering all the large companies that use stupid AI that isn‘t helpful. I described my problem. The support agent asked me one question in return and afterwards solved my problem really generous, which saved me money and time. Not to mention that the rings are beautiful as aspected. Thanks for taking care of your customers, Clocks&Colours!
Been a customer for a while now
Been a customer for a while now. Love their jewelry and t-shirts. Their items are top notch quality and every problem I have customer service always responds quickly and solves any problem I have with my delivery quickly too.
Made a purchase of a ring that ended up…
Made a purchase of a ring that ended up not fitting properly because of MY error. They were very friendly & understanding (even though it was my fault) and returned my payment immediately after receiving the item back. NO hassle, NO problems. NO aditude !!! What could be better. I highly recommend them and will continue to do business with them and will & have highly recommended them to others!
Best place to buy quality silver jewelry
Hello. I am old and faithful customer of Clocks & Colours. I still remember, the first time I lay my eyes on their web. Love at first sight. Really love their products. Design is rather unique, quality is impeccable (I have 20+ pieces and never, repeat, never, had any issue). Their customers service is raring to go for literally any question. If you seek for silver pieces of unique jewelry, look no more, C&C is the place. Not once I have worried about buying or delivery etc. They did everything to help me feel relaxed and to just enjoy shopping with them. Check them out, and thank me later.
Phantom X sunglasses
I ordered a pair of Phantom X sunglasses for my son for Christmas. Order and delivery was seamless. My son loved the sunglasses but he noticed they were sitting slightly crooked. On close inspection he noticed a hairline crack on the bridge. We immediately contacted Clocks and Colours. Within hours they had processed the warranty and dispatched a replacement. Within 5 days of it being sent from USA, it arrived in Australia. The product is beautiful, the customer service is exceptional and my son is in love with his new sunglasses. Thank you Clocks and Colours! Highly recommend!
Overall a great experience
Great quality pieces, cool designs. Their customer support was very helpful, helping me proceed with an exchange for a different sized ring, with which I am very happy now.
One thing I didn't like is the shipping and exchange, which for the item prices could come with free express shipping, at least inside EU. The exchange took over a month for me (returned package the next day after arrival, inside EU) not sure how good other postal services work in other countries but it was atrocious. Either way, I'm happy with them and my purchase, I'd say they're very much worth (even more if there's a sale, as full prices seem a bit exaggerated). Cheers!
The only thing more impressive than their products, is their Customer Service.
I have 6 rings, two bracelets, sunglasses, as well as scents from Clocks & Colours. Every engagement with customer support they have been extremely professional, knowledgeable, and prompt with responses. I recently returned a ring that was too big and they walked me through the process and made it as easy as possible. I can't say enough about how they run this company. Every item is made well enough to last generations, and it is even more impressive in person. I am a returning customer and have/will recommend with no reservations.
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