Clocks and Colours Omdömen 

367
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love the items I have received so far (6 pieces) and will keep collecting more. Support was very responsive when I accidentally ordered the wrong size. If I had to complain, I wish shipping were fas... Se mer

Betygsatt 3 av 5 stjärnor

The products are fantastic but the problem is that i can’t order them since every single one of them seems sold out. I know you guys “don’t rush craft” but at this point you aren’t crafting at all wh... Se mer

Betygsatt 5 av 5 stjärnor

Had an issue placing an online order, called the Toronto store to have Darcy pick up (multiple, possibly needless calls) to ensure I had all the info I needed, and was truthful about everything. Ric... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I cannot say enough about Clocks & Colours as a company. Their products are awesome and very well made, and the best part is they stand by them as they all carry a warranty. My sterling silver brace... Se mer

Företagsinformation

  1. Juvelerare

Informationen kommer från olika externa källor

Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

367 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(367)

67 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Gold Star Service and Company

Every ring I've purchase has been amazing. The Team are super helpful and effecient when inquiring about anything. I have purchase four different rings from them and each one has so much fine and intricate detail. There are so many more pieces I want. The company is honestly amazing. No other company comes close.

2 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve spent thousands of dollars with…

I’ve spent thousands of dollars with them, I had one prior issue and it was resolved. But I made my biggest purchase with them and the turquoise stone broke the first time i got the bracelet. I tried to resolve it but they came to no resolution. And had an insane return policy to even confirm the damage.

16 juni 2025
Omdöme utan inbjudan
Logotyp för Clocks and Colours

Svar från Clocks and Colours

Hi Kellan, we're sorry for any misunderstandings you may have derived from your support case.

Our customer support team tried to get in touch with you more than once after your initial inquiry about your damaged item, but we did not receive a response from you to help you further.

We do require certain steps to be completed when providing remote support for warranty claims, though this process is fairly simple whereby we confirm just a few key pieces of information, and require some images to inspect the issue. Unfortunately, we cannot provide assistance with a warranty claim without this information.

If you do require further assistance in the future, our customer support team is available any time, and typically replies in under 24 hours. Thanks for being a loyal customer.

Betygsatt 5 av 5 stjärnor

Great quality, awesome support

I know there are a fair amount of negative reviews, however I have to say that I’ve been exceptionally pleased with everything I’ve ever purchased (4 rings, two necklaces, and a bracelet)

The products are great quality, the customer care teams that I’ve interacted with have been great.

I have every intention of making several more purchases and hope I continue to luck out.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These guys are on the ball

These guys are on the ball. I’ve bought a lot of stuff from this company. You cannot beat this company with the consistency and professionalism. It’s easy to support Clocks & Colours because these people truly do love what they do & what they represent. You don’t find companys like that very often any more. You cannot beat how these people do their jobs. THIS COMPANY is that company. I’m tellin ya, that’s just their employees! I haven’t even begun to brag about their product. Let me say this. Clocks & Colours overall is nothing short of sublime.

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful bracelet!!

Beautiful bracelet!!! The customer service team who worked on my shipping details went above and beyond ! Clock and Colours is a Great company!!!

26 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Extremely responsive when having an…

Extremely responsive when having an issue. They were in constant contact and had the ability to try and fix the issue and willing to send another product out.

Huge fan of clocks and colours. Never had a company being this responsive this quickly to an issue on the order

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clocks is by far the best jewelry…

Clocks is by far the best jewelry company I’ve ever bought anything from. The warranty service is top shelf and the best service I’ve gotten from a company. I will
Be a customer forever and the heirloom pieces will be given to my children when I have them! Thank you for your amazing service!!!

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer for years and have…

I've been a customer for years and have never had anything other than a great experience. Every piece of jewelry has met and exceeded my expectations. Every customer service interaction has been great and honestly I recommend C&C to anyone looking for high quality products at reasonable prices.

12 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Promise not honoured

My husband bought jewellery grom this store. The manager ensured him that when or if the price reduced he would offer him the better price. This promise was turned down and not honoured. Very disappointing.

18 juni 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Just poor return policy

Just poor return policy. I paid extra for their CC Boost, where it stated in checkout that it guaranteed free returns. I was buying my jewelry so I figured I pay $12 to make sure i can return it hassle free. Turns out I bought a sale item which is only eligible for store credit. So im stuck with a piece of jewelry I wont wear, or having to buy something else from them. Customer service didnt budge at all.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Clocks and Colours

Svar från Clocks and Colours

Hi Max, we're sorry for any frustration that may have resulted from misunderstanding our return policy.

The free returns provided through your purchase of the boost package meant that you would not be charged a restocking fee should you have chosen to return your eligible items. However, that perk does not bypass or override any order restrictions, such as final sale items which cannot be returned.

While our support team is here to provide help and solutions whenever possible, there are situations where our policies cannot be changed without outstanding circumstances.

If you ever need support around a past or future order, our customer support team will be more than happy to provide you with the best assistance possible.

Betygsatt 5 av 5 stjärnor

Unique Company

First, love their creative and beautiful pieces. Feel like I purchased something very unique that will last a lifetime. Online shopping was easy, I was provided a $50 off coupon, and delivery was very fast! The recipient of the gift was very pleased. The cherry on top was the personalized thank you video - never have I ever received that before! What a delight to shop here and support Canadian!

2 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I truly appreciate how fast the…customer service responded

I truly appreciate how fast the response was to my inquiry about my leather bracelet. C&C are all over it and had an answer for me in minutes very professional and courteous to the customer. I've been buying jewelry from C&C for many years and good products and good customer service are 99% of the reason.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding quality

Outstanding quality. You can't get any better customer service. Very unique designs. I've been customer for almost decade. Never had any issues. Can't recommend it enough.

26 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Final sale scare

I bought a piece on final sale and unfortunately it wasn’t the right fit but they were able to accommodate me for store credit. I have other pieces from c+c and they’ve never let me down.

23 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic products

Fantastic products! Amazing customer service and very communicative. I have got to visit their store one day. I love the collabs and the lore that comes along with these amazing high quality products.

They are always an eye catcher—pendant or ring, someone always ask about them.

17 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing company and awesome support…

Amazing company and awesome support team. The products are lovable as the peoples that work behind the team too. I'm very satisfied for every piece I've buy from the clocks and colors website.

17 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer