Classic Cottages Omdömen 

What impressed us most was the exceptional attention to detail. The hosting company has created a truly outstanding guest experience by combining the grandeur and history of a magnificent Jacobean manor with all the modern comforts and amenities expected from a luxury stay. Everything was thoughtfully prepared, impeccably maintained, and designed to make guests feel welcome. It is evident that great care is taken to preserve this remarkable property while providing a first-class holiday experience.

Top quality service from start to finish and a fabulous selection of unique and special properties. We stayed at Penfoye in Cornwall and it was truly wonderful.

We booked Little woodland house in Fowey.

We have at least 2 holidays in a year . Always choose cottages. So far we have been all around UK . So many different types of accommodations. However Little Woodland House is the best. It has its own ambience. Very cleverly designed, comfortable, positive energy plus beautiful surroundings. Don’t forget chickens and ducks .the owner allowed us collect daily eggs. It was very nice touch. Walking around the field, discovering little steam ( by taking pictures ) , fire pit.. I can make a very long list . We had very relaxing and happy holiday. Definitely will come back. Thanks for everything.

A good experience with Classic Cottages. Booking was simple, and communication was clear and not over the top. The property in St Mawes, Tregarth Cottages (3105), was exceptional, of good quality and well equipped.

Perfect booking at a Perfect location.
Beautiful Lamellen lodge in St Tudy was the perfect setting for our week away.
Wonderful scenery and historic Lodge was the Perfect recipe for peace and tranquility. Would recommend to anyone.

They use to be a great company and we always use to book through them
And then for some reason only known to themselves they introduced a 45 pound booking fee and a 18 pound damage fee on top of everything else
That’s not including the 20 per cent they take off the owners
Greedy and very unprofessional
We have stopped using them which in turn means the owner no longer gets our twice a year booking
Shame on you - be aware this is a rip off!

Absolutely fantastic stay - we didn’t want to leave. Had everything we needed and bed was so comfy. Host was incredible. Classic Cottages one of the few companies we have come across with full transparency and accurate descriptions - highly professional.

We had a very nice stay at the Little Woodland House. It was a beautiful setting, well-kept, clean, pleasant host (accessible and yet sufficient privacy). Not a single point of criticism! So definitely recommended!

Space is great, very good for anyone's with physical disabilities.
Open planned kitchen and living area
Good sized garden and parking area.
Housekeeping are very good also.
Location is 5* st Michael's mount less than 15 minutes away pretty local beaches less than 5 minutes away etc..
Our biggest compliment would be that this was our second visit to the property and will go again.

From start to finish it was all good easy to book quick replies to questions all pictures were as the apartment in real life so no nasty surprises on arrival id not used this company before and was apprehensive to start but soon as we arrived i was at ease .Would i use them again yeah i would thanks to all involved we had a great time till next time 👍

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Fantastic experience with Classic Cottages

We had a wonderful experience booking our family holiday through Classic Cottages and wouldn’t hesitate to use them again.

The whole process was incredibly easy, from booking through to arrival, and the information provided before our stay was clear and helpful. Check-in using the key lock worked perfectly and our cottage was beautifully clean and exactly as described.

What particularly impressed us was the customer service when we experienced a power cut one evening. We initially didn’t realise it was a wider power cut and, as we couldn’t access the fuse box, called the Classic Cottages out-of-hours number. We received a call back within just seven minutes from an incredibly helpful member of staff, which was so reassuring and really demonstrated the level of support available should you need it.

We had such a lovely holiday and made some wonderful family memories. From the straightforward booking process to the excellent support during our stay, we were really impressed with Classic Cottages and would very happily book with them again. Highly recommended!

Barbridge Cottage
We had the loveliest stay in this gorgeous cottage, set in beautiful surroundings. Sally and Justin are wonderful hosts — friendly, welcoming and extremely helpful. The information they provided about things to do and places to visit in the area was incredibly detailed and very much appreciated.
We were also greeted with a lovely welcome package of goodies, including fresh eggs from their chickens. The grounds are stunning, and they even have alpacas, which our granddaughter was able to help feed — she was absolutely ecstatic!
We were lucky enough to have great weather, which made our stay even more enjoyable. The location is excellent too, with Bridport not far away and Hive Beach close by.
A wonderful cottage in a beautiful part of Dorset — we had a fabulous stay and would happily recommend Barbridge Cottage.

Arcus St Ives- Fabulous property with lovely views of the sea. The property had everything you would need and the space was great for a family of four. Loved the decor and finishing touches to the property. Great location, near Portminster beach. Would definitely recommend and look forward to staying again.

Booked a stunning holiday rental in Falmouth, Pendennis Tides, a year ago. Was impressed by the description of stunning views across the harbour and relaxing on the balcony looking at boats in the marina. Unfortunately three weeks or so before the booking on 5th September they informed me that maintenance was scheduled from August until November, with scaffolding, cleaning, repairs and painting. Not exactly what I had imagined. After many emails Classic Cottages eventually agreed to a full refund. Two stars as I appreciate this was out of their control but it was a stressful experience.

This was a very last minute booking, but everything went according to plan, including the weather playing ball! The cottage is next to the owners' property where there is also a pottery workshop and kiln in the grounds. The cottage met all expectations and was very comfortable and right off the beaten track. Fully recommended

★☆☆☆☆ Rossmoyne – extremely disappointing property and an even more disappointing experience with Classic Cottages

Rossmoyne, Port Isaac – booked through Classic Cottages

I would strongly recommend anyone considering booking Rossmoyne to think very carefully before doing so.

We paid £4,631 for what was supposed to be a quality holiday home. When we arrived, we were genuinely shocked by the condition of the property. It was dirty, poorly maintained and had numerous issues which, in our view, made it completely unsuitable for the holiday we had booked.

We did not stay at Rossmoyne. We left immediately after seeing the condition of the property.

This was not a case of staying for the holiday and subsequently complaining about a few minor issues. We arrived, inspected the property and considered the condition unacceptable, so we left and immediately contacted Classic Cottages to raise a formal complaint.

What followed was almost as frustrating as the condition of the property itself.

Classic Cottages initially offered us a 50% refund, which we considered completely inadequate given the circumstances.

They then attempted to direct us towards the property owners to resolve the matter and recover our money from them. Quite frankly, I found this extraordinary. We had booked and paid through Classic Cottages, yet we were effectively being told to deal with the owners ourselves to recover our money.

Communication throughout the process was also extremely poor. At one stage we were told that the owners were not responding to Classic Cottages' calls or emails, leaving us stuck in the middle and repeatedly having to chase for updates.

The most concerning part was when Classic Cottages told us that the money had already been paid to the owners.

I subsequently looked into Classic Cottages' published owner payment arrangements, which state that payment is made to the owner on the 10th of the month following the date of the holiday. Our holiday dates were 31 July to 14 August, yet on 5 August we were being told that the money was already with the owner.

I therefore asked Classic Cottages to clarify exactly when the money had been transferred and requested evidence of the payment, as I needed the information for my solicitor.

Following this, Classic Cottages ultimately agreed to issue a full refund of £4,631.

I do acknowledge that they eventually refunded the full amount, and Joel, who dealt with the complaint, ultimately worked towards getting the matter resolved. However, the fact that it required this level of persistence, escalation and scrutiny before a full refund was agreed is extremely disappointing.

Classic Cottages' own Area Manager inspected Rossmoyne and subsequently confirmed in writing that the property "was not to the standard that we expect" and required attention.

For me, that is significant.

When you spend £4,631 on a holiday, you should be able to expect the property to be clean, properly maintained and as represented when you arrive. And if a property is in such a condition that guests feel they cannot even stay there, you should expect the company you booked through to take responsibility and resolve the issue promptly.

Unfortunately, our experience with Rossmoyne and Classic Cottages was extremely poor.

We would never book Rossmoyne again and, based on our experience, we would not use Classic Cottages again either.

For anyone looking for accommodation in Port Isaac, we would instead recommend looking at Port Isaac Bay Holidays, who provided us with a far better experience.

Do your research before booking Rossmoyne and don't rely solely on the photographs and description presented in the listing.

Apple cottage was a slice of paradise. It was in a perfect location in the country in the grounds of a Country house. Great walks through the countryside and woods and with only a 15 min walk to the sea front, of Penzance, it gave the best of both worlds. The cottage was immaculate and had all the appliances you need for a holiday including an air fryer. Two good size bedrooms, both with en suite. Great outside space for relaxing, parking and a BBQ. Will go again.

Easy booking with Classic Cottages and a most enjoyable stay at Swn Y Don in Halrech. Thankyou.

Our first time using Classic Cottages and our first time staying in Portscatho. We normally stay in St Mawes, but we’ve absolutely loved it here.
The cottage (Seabrook) was comfortable and perfect for us with a party of 5 and a small dog, the village is peaceful (Does have a great put which on certain nights is great fun), and the walks around the area have been brilliant. We spent plenty of time sitting out in the sun and exploring the coast path, and every day felt easy and relaxing.
We’ll definitely be back — already looking forward to our next visit.
Thank you for making the booking so easy.
Mark & family

Easy to book, high standard of accomodation, great and timely information. No issues and well managed.