Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with pe... Se mer
We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... Se mer
Företaget har svarat
Anna in the Worthing store was fantastic. She helped calm my autistic daughter and engaged her by talking about Bluey and involving her toy whilst helping get sandals on and off. My daughter has senso... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
81/83 Montague Street, BN11 3BN, Worthing, West Sussex, Storbritannien
- 01903233527
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sophia from the Worthing branch was…
Sophia from the Worthing branch was very helpful fitting my 3 year old . My son was very happy with the dinosaur canvas shoes he chose. Great friendly service
Nicola very helpful
Popped into Worthing Clark’s with an issue with my sandals. My problem was sorted out there and then by a lovely lady (Nicola). If all your staff are like her you can’t go wrong. Very happy customer
Steph was a really kind, friendly and experienced staff member.
Really kind and friendly staff member called Steph. Seemed really experienced, especially with young children and helped it go smoothly for a very lively 2 year old.
Nicola in Worthing was fab
Nicola in Worthing was fab. Really patient with my daughter who did not want her feet measured.
Great service and quality shoes
Excellent customer service in store
Steph in your Worthing branch was so helpful and friendly as well as patient. She helped me with advice about sizing a boot and understood my concern about my arthritis in my big toe. Thank you for your excellent customer service.
Anna from Worthing Clarks
Anna from the Worthing store was amazing. Patient, engaging and willing to wait for our daughter to be ready. Our daughter has Down syndrome and doesn’t always like having her feet touched but we couldn’t have asked for more.
Very friendly
Steph was very professional and very friendly. Our baby boy enjoyed whole experience. And we found perfect shoes 👌
Nice experience at Worthing Clarks
Nice experience at Worthing Clarks. Lovely, friendly stuff Steph and Clare, professional advises, atmosphere warm and customer friendly, no rushing in the process of my shopping today. Good bargains for my high heels also grateful and experience brilliant in products too.
Great service from a member of your…
Great service from a member of your team at Worthing, Stephanie.
Had great assistance and patience from…
Had great assistance and patience from Anna...many thanks...very impressed!
I visited the Worthing Clark’s store…
I visited the Worthing Clark’s store today Staff were very friendly and helpful. I was served by Mo . I was greeted and the Staff were great. Amazing service as always and I purchased a great bag as a gift .
Excellent Experience.
The staff were friendly and extremely helpful without being pushy in any way. Nicola in particular took paid to make sure we left with the goes we wanted and that they were as comfortable as possible.
Very friendly and helpful
Very friendly and helpful . Steph was great with my grandson and found him a pair of shoes that fit well and he liked .
the lady’s were all very nice
the lady’s were all very nice, the lady Rebecca that helped me really put herself out to get the right size for me she had all different sizes and the widith of the shoes etc. she went to a lot of trouble to get me the correct shoes all the lady’s polite and very helpful. But Rebecca really tried to get me the correct size shoes she was very helpful and very polite and lovely
Friendly efficient service
Friendly efficient service. No waiting time. A variety of sizes available to try.
Served by Steph (Worthing)
Steph turned a head office disaster into a customer service success.
We’d booked in online for an appointment only to find the shop was closed (it’s not our usual Clarks) thankfully Steph was cleaning up inside and confirmed the shop was closed, but after finding out we’d booked and couldn’t be much later than the opening time, she said she’d measure the kids feet and then offered to show us the shoes available, but because the tills wouldn’t be on until 10:45/11am we’d have to come back to pay! Steph is an absolute angel, and definitely deserves some customer services recognition for going above and beyond; turning what would have been a complete Clark’s fail into being a success. Thank you Steph! Hopefully head office will sort out the time slot booking online, so the amazing staff can concentrate on doing an absolutely amazing job!
Rebecca from the Worthing branch showed…
Rebecca from the Worthing branch showed great patience, and used her skills to help both my two grandchildren achieve successful shops for their new shoes.
Excellent customer service
Excellent customer service. Gave me the time to make the right decision
Samia had a lovely manner she was very professional
Excellent service
Excellent service by Anna. Attentive and helpful and knowledgable.
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