The staff were very helpful in guiding me for sizes and styles for what I wanted. Things got busier while I was there so there were some delays and confusion in who was asisting me, but everyone was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Belfast Clarks store at the weekend and had an absolute gem of an experience, thanks entirely to Jenny. She was knowledgeable, patient, and genuinely enthusiastic about helping us find... Se mer
I needs a pair of shoes quickly this morning and Angela who works for Clarks, couldn't do enough to help. Her customer service is excellent and wellness to help was very much appreciated.
The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Donegall Place 14, BT1 5BA, Belfast, Northern Ireland, Storbritannien
- 02895442025
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great advice and service from Angela in…
Great advice and service from Angela in Belfast to get my son the best fitting, top quality shoes once again. That’s why we keep coming back
Lovely, friendly, helpful and professional staff
Lovely friendly, helpful and professional staff in Clarks, Royal Avenue, Belfast today. From the young man who greeted us as we went into the store to Jay, who was so helpful and nothing was too much trouble for him. The store manager (I didn’t get her name) was really friendly too. Great service, well done and thank you to everyone!
Angela was very helpful and had a…
Angela was very helpful and had a wonderful attitude
Erin was very helpful
Erin was very helpful, kind and assisted me during my shopping. Made me feel welcomed, happy and very much satisfied
Pleasant experience Belfast store
Visited Royal Avenue store on 21.03.26 following an issue I faced in Newtownabbey branch re being wrongly overcharged and misguided. Angela was pleasant and extremely helpful and reassuring in resolving my issue. This experience will encourage me to return to this store as customer satisfaction was clearly the priority for Angela.
K
Great service in the Belfast store
A great experience in the Belfast Donegal Place store today getting shoes for my daughter. The assistant Jay was great - very knowledgeable, pleasant and super helpful.
I went in with my three year old to get…
I went in with my three year old to get new shoes. Angela helped us find his perfect size, recommended styles appropriate for his foot shape, and helped check the fit was correct. Her demeanour and hospitality was honestly so lovely. We were made to feel so welcomed and my son is thrilled with his selection. Angela was phenomenal!
Belfast store
Called in to the Belfast store to try on some wallabees. Angela was very helpful and friendly. I returned at a later date to purchase them and Angela remembered me and the shoes I was after. Very welcoming and general great customer service!
Erin on staff was particularly helpful
Erin on staff was particularly helpful, going back and forth to get different sizes for me. The shoes were great and very comfortable. Will definitely be back.
Great customer service
Angela was extremely helpful and friendly in wishing my daughter good luck on her med school interview and finding her shoes to wear. She even helped clean off the current muddy pair and gave us a bag for them! Thanks for much for the excellent customer service.
Was served by Jenny T who was very…
Was served by Jenny T who was very helpful and knowledgeable
We where looked after by a staff member…
We where looked after by a staff member called Angela and she was nothing but the best going out of her way to make sure we got the best experience excellent costumer service
11/10
Friendly and knowledgeable advice from…
Friendly and knowledgeable advice from store manager Angela, helping to choose the right pair of walking shoes.
Lovely service
Lovely service, Angela and Jenny are fantastic especially during a difficult time
Rhys from the Donegal Place store…
Rhys from the Donegal Place store couldn’t of done more for us and such a kind helpful young man, great customer service
Was in store today and the two girls…
Was in store today and the two girls were the best help to find shoes for my son couldn’t appreciate anymore how lovely they were
Great choice of sizes
Great choice of sizes . Purchased a pair of trainers and very happy with them 😃
Jay who served us was brilliant with a warm natural smile and very helpful . He'd be an asset to any company 👍
The customer service is second to none…
The customer service is second to none especially Angela she was very helpfull
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