The service I received from the first phonecall was 5*. Polite but friendly. Efficient and fast. They took time to reassure and explain the process. I would highly recommend... This kind of service is... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They looked after all my problems from start to finished keeping me up to date with progress in a professional way couldn't have asked better thank you
From the first phone call with Ric it was dealt with professionally. Ric reduced my anxiety with the smooth management of the situation and was able to guide me. I have really appreciated the level of... Se mer
Företaget har svarat
Very professional. Great communication . They even arranged to get my courtesy car delivered early to me so I could get to work. Lovely chap . Highly recommend
Företaget har svarat
Företagsinformation
Om Claimsline
Skrivet av företaget
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Kontaktuppgifter
Storbritannien
- claimsline.com
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and took any concerns away
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Desmond,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Extremely pleased with the service.
I was unfortunate enough to have someone reverse into my car while parked.
Luckily putting my claim in was made very easy and the process was laid out nice and clearly making it all very easy to follow and understand.
My car was off to get repaired quickly and a hire car was delivered promptly so there was no trouble for me getting about.
21 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Jason,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Svar från Claimsline
Hi Sibel,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
In reply to your text we (Pete & I)…
In reply to your text we (Pete & I) would like to say how helpful and understanding the people at Claimsline (especially Hayden) were after our accident in North Wales. Given that we were driving along the motorway on the inside lane the last thing you expect us to be hit in the back. Pete was badly affected by the experience but Claimsline (again especially Hayden) were able to see us through to the end. All we can say to you all is THANK YOU VERY MUCH. Mary Sperring
1 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Mary,
Thank you for the wonderful 5-star review.
We’re delighted to hear our team - especially Hayden - was helpful and understanding after your accident in North Wales, and that he supported you and Pete all the way through. We’ll make sure he sees your kind words.
Warm regards,
The Claimsline Team
Stephen was amazing
Stephen was amazing. I was contacted very quickly after a non fault accident. Everything was explained fully and my million questions were answered thoroughly. A replacement car was delivered swiftly and my car taken away to be repaired. Highly recommend
12 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Kelly,
Thank you for the fantastic 5-star review. It’s great to hear Stephen assisted with your accident, explained everything clearly, and answered all your questions. We’re pleased the replacement car arrived swiftly and your vehicle was taken in for repair without delay. We’ll make sure Stephen and the team see your kind words.
Warm regards,
The Claimsline Team
Thank you so much for the help and…
Thank you so much for the help and quick response.
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Munya,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
The way the call handle my claim and…
The way the call handle my claim and everything went smoothly got my courtesy next day and my car taken away I am very happy with the way things went 😄
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Joanne,
Thank you for the brilliant 5-star feedback. We’re delighted everything went smoothly - great to hear your courtesy car arrived the next day and your vehicle was collected promptly.
Warm regards,
The Claimsline Team
Very helpful highly recommended
Very helpful highly recommended
24 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi ,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Super professional assist me the claim…
Super professional assist me the claim without that help I would be lost many thanks.
18 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Tim,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Great handler they done everything for…
Great handler they done everything for me and made it hassle free
That is what customer service should look like
12 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Paul,
Thanks for the review and the 5 star review!
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Svar från Claimsline
Hi Chibuike,
Thanks for the review and the 5 star review!
Take care,
Claimsline Team
When I first made my claim I was really…
When I first made my claim I was really unsettled about what had happened, and as this was the first time anything had put me in this situation it was great to have such amazing support from my file handler ‘guy’ ,he gave much such support and was extremely helpful with any questions I had. Reassurance was outstanding and also to be very understanding of my situation would highly recommend.
23 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Gemma,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Guy was able to support during this time.
We’ll be sure to pass on your feedback to Guy
Take care,
claimsline.com
My claim handler was Rik
My claim handler was Rik. Hands down he was amazing. As soon as he spoke he made me feel at ease as I was full of anxiety and stress and he was soo kind and helpful!! I had my courtesy car within 2 hours. He was brilliant! Couldn’t thank him enough. Thank you again! Hopefully other insurers could take note on how to deal with claims and customers!! :)
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Courtney,
Thank you for your wonderful 5-Star review! We’re thrilled to hear that Rik was able to support you so well during what must have been a stressful time. He’ll be over the moon to know he made such a positive difference.
Thank you again for your kind words and for taking the time to share your experience.
Take care,
Claimsline Team
Excellent customer service
Excellent customer service. Professional at all times and quick at getting in touch with any updates regarding repairs.
15 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Amanda,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Quick to get everything sorted, no hassle!
Everything was put in motion in no time at all, no hassle, courtesy car delivered same day within the hour, no disruption to my plans. Didn’t realise things could be this straight forward! Everyone I dealt with were lovely, friendly, and helpful.
25 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Sophie,
Thank you for your 5-star review. We are pleased to hear that you felt supported during your recent experience and that the service provided met your expectations.
Take care,
Claimsline Team
Svar från Claimsline
Hi,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Extremely helpful and polite
Extremely helpful and polite, everything was explained clearly and I was put at ease after the shock of what happened. Would highly recommend, very professional.
27 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Roy,
Thank you for your 5-star review. We’re delighted to hear that everything was explained clearly and that you felt supported throughout the process
Warm regards,
The Claimsline Team
Car collided into the rear of my car
The handler who dealt with my call was clearly aware of my state of shock and dealt with me with a very patient, clear and professional manner. He went out of his way to glean as much info from me that could be remaining extremely through out the call. Thank you.
31 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Dave,
Thank you for the 5-star review. It’s great to hear our handler recognised your situation and supported you with patience, clarity and professionalism - taking the time to gather all the details. We’ll make sure he sees your kind words.
Warm regards,
The Claimsline Team
From my first phone call
From my first phone call. After my accident. I was reasured and put at ease immediately. They have been realy helpful and helped me feel at ease. Ben has been brilliant and everyone i have spoken to couldn't help me enough.
I would recommend to anyone .
29 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Seamus,
Thank you for the 5-star review and for recommending us. It’s great to hear you felt reassured from your very first call and that we helped put you at ease. We’re delighted Ben was brilliant and that everyone you spoke to was so helpful - we’ll make sure the team sees your kind words.
Warm regards,
The Claimsline Team
I can't fault the service at all
I can't fault the service at all, Rick was super helpful and was patient with the whole process. He answered all the questions promptly. Thank you for making it seamless.
31 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Tolu,
Thank you for your 5-star review! We're delighted to hear that Rick was able to support during this time.
We’ll be sure to pass on your feedback to Rick
Take care,
claimsline.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.