The service I received from the first phonecall was 5*. Polite but friendly. Efficient and fast. They took time to reassure and explain the process. I would highly recommend... This kind of service is... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They looked after all my problems from start to finished keeping me up to date with progress in a professional way couldn't have asked better thank you
From the first phone call with Ric it was dealt with professionally. Ric reduced my anxiety with the smooth management of the situation and was able to guide me. I have really appreciated the level of... Se mer
Företaget har svarat
Very professional. Great communication . They even arranged to get my courtesy car delivered early to me so I could get to work. Lovely chap . Highly recommend
Företaget har svarat
Företagsinformation
Om Claimsline
Skrivet av företaget
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Kontaktuppgifter
Storbritannien
- claimsline.com
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good service provided
Really good service provided.
My own insurance company were unable to help me, but claimsline managed to help straight away. Cant fault the service.
19 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Stu,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
From the beginning
From the beginning, things were explained very clearly without jargon. Also I felt that they were very much for me and they explained the various processes that I needed to go through in order to make a successful claim.
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Michael,
Thank you for your 5-star review. We’re delighted to hear that everything was explained clearly and that you felt supported throughout the process
Warm regards,
The Claimsline Team
Dealing with claimsline was an easy…
Dealing with claimsline was an easy process the staff were helpful and knowledgeable
13 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Angus,
Thank you for the 5-star review! We’re thrilled to hear the process was easy and that our team were helpful and knowledgeable.
Warm regards,
The Claimsline Team
The claims advisor was friendly and…
The claims advisor was friendly and helpful, walking me through the whole claims process. I was put at ease by the claims handler, and felt confident my claim would be handled competently
20 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Sandra,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Hayden and Talia were brilliant
Hayden was excellent at handling the claim, also assisted with Talia. Both getting the vehicle recovered and hire car delivered asap
8 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Danny,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
All the staff I have spoken to have…
All the staff I have spoken to have been very helpful and supportive in every way possible
3 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Robert,
Thank you for taking the time to leave your 5-star review. We’re pleased to hear that everyone you spoke with was helpful and supportive.
Warm regards,
The Claimsline Team
Stress free
Stephen, my 1st approach call handler made me feel at ease and relaxed. Very easy to talk to and in some way calming. Felt the stress of the accident lifting as he took control of everything that needed to be done with the accident. Would highly recommend to anyone.
19 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Mark,
Thank you for your kind words and 5-star review! We're pleased to hear that Stephen was able to make you feel at ease. We’ll be sure to pass on your lovely feedback to him.
Take care,
Claimsline Team
The customer service was really great.
1 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Anthony,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
I'm very impressed with the speed of…
I'm very impressed with the speed of things like arranging of a hire car and all appropriate details taken my claim isn't finished but they have been brilliant and very informative thanks claimsline
18 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Pep,
Thanks for your 5-star review! We're happy to hear you're impressed with how quickly everything has been handled so far - especially getting your hire car sorted and keeping you informed along the way.
Take care,
Claimsline Team
Very helpful and supportive kept me…
Very helpful and supportive kept me updated ll the time
21 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Jamie,
We're happy to hear that you found our team helpful and supportive! We appreciate you taking the time to leave us feedback.
Best wishes,
The Claimsline Team
So simple
Within 2 hours of my accident I had lodged my claim and a replacement vehicle had been arranged together with pick up of my car. The whole process was made as simple and stress free as it could be. Excellent service
5 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Cathy,
Thank you for your 5-star review. We are pleased to hear that you felt supported during your recent experience and that the service provided met your expectations.
Take care,
Claimsline Team
Fast evective service 10/10
Fast evective service 10/10. Very helpful throughout the whole process would definitely recommend to friends and family….
26 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Richard,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Fast response and understanding
I called they up 10 minutes after my accident and they was understanding of everything. With in an hour they had sorted out my car getting picks and a hire car in a swap with in less then 24 hours so I wasn't qoth out a car. They called me 24 hours later to make sure I was okay and if I needed anything. They have kept me up to date with everything that has been going on cant fault them at all
4 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Jessica,
We're happy to hear that our team provided you with prompt and understanding support after your accident. It's great to know we quickly arranged your car and kept you updated. Thank you for your positive feedback!
Take care,
claimsline.com
Staff have been helpful and very…
Staff have been helpful and very pleasant. Don’t push anything you don’t want. But will explain things to you and all options available to you.
4 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Ian,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Stephen was extremely helpful on the…
Stephen was extremely helpful on the phone. He was friendly, and professional. He made me feel at ease and went through everything step by step. He was very understanding and answered questions easily to put my mind at rest about the whole claims process. Exactly what is needed after the trauma of a car crash that wasn't your fault. Customer care at its best!
28 juli 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Anne,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Stephen was able to support during this time.
We’ll be sure to pass on your feedback to Stephen
Take care,
claimsline.com
Excellent Service …
For a start they were on it straight away, no quibbling or hanging about, they dealt with everything in a very professional way, we were quickly given two hire cars (my daughters car was written off as well) I can’t recommend them high enough !!!
24 juli 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Stephen,
Thank you so much for the fantastic review! We’re delighted to hear that everything was handled smoothly and efficiently for you and your daughter. It’s great to know the team made the process as stress-free as possible after your accident.
Take care,
claimsline.com
Thanks to Rik!
I was helped by an advisor named Rik on the day and following day of my accident. They were very thorough and extremely helpful. I truly appreciate their professionalism and service. Thanks again.
3 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Neha,
Thank you so much for your kind words and 5-star review! We're pleased to hear that Rik was able to support you following your accident. We'll be sure to pass on your appreciation to him!
Take care,
claimsline.com
Excellent service and kept us informed
Excellent service and kept us informed
8 augusti 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Pamela,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Really easy
Really easy, straightforward communication during a stressful period.
14 juli 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Siobhan,
Thank you for your lovely review and 5-star rating! We're really pleased to hear that you found the communication easy and straightforward.
Take care,
Claimsline Team
Claimsline service
Stephen was fantastic on the phone. He helped me to relax and he took care of the car collection, courtesy car and made sure to ask if anyone needed medical help. It was reassuring to know that Claimsline was going to deal with everything for me.
15 juli 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Kerry,
Thank you so much for your kind words and for taking the time to leave a 5-star review! We are so pleased to hear that Stephen was able to support you and help everything run smoothly. We will be sure to pass on your feedback to him.
Take care,
claimsline.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.