The service I received from the first phonecall was 5*. Polite but friendly. Efficient and fast. They took time to reassure and explain the process. I would highly recommend... This kind of service is... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the first phone call with Ric it was dealt with professionally. Ric reduced my anxiety with the smooth management of the situation and was able to guide me. I have really appreciated the level of... Se mer
Företaget har svarat
Very professional. Great communication . They even arranged to get my courtesy car delivered early to me so I could get to work. Lovely chap . Highly recommend
Företaget har svarat
Hayden was an absolute star. He talked me through every part of my claim after a elderly gentleman ran into my car. He was very patient and took his time with me i didnt feel rushed. He also checked o... Se mer
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Företagsinformation
Om Claimsline
Skrivet av företaget
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Kontaktuppgifter
Storbritannien
- claimsline.com
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Claimsline
Hi Tina,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Everything was organised efficiently
Everything was organised efficiently, easy to contact and very friendly .
5 oktober 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi David,
Thank you for your 5-star review. We’re pleased to hear that you found everything organised efficiently and our team friendly and easy to contact. Your feedback is greatly appreciated!
Take care,
Claimsline Team
Best and quick service
Best and quick service. Thank you very much.
14 oktober 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Binson,
Thank you for your 5-star review! We’re delighted to hear that you were happy with our quick and efficient service. We appreciate you taking the time to share your experience.
Take care,
Claimsline Team
Very quick and efficient service.
Very quick and efficient service.
23 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Cathy,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Great customer service
I was contacted by Hayden regarding an accident i was involved. He was rwally helpful, great customer service and very efficient.
17 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Giorgia,
Thank you for your 5-star review. We’re delighted to hear that Hayden provided you with helpful, efficient, and professional service following your accident. Your kind feedback will be passed on to him and the team. We appreciate you taking the time to share your experience.
Take care,
Claimsline Team
Can't recommend highly enough!
I can't recommend Claimsline highly enough. I spoke with a gentleman named Guy, he was my first point of contact after an accident and he completely put me at ease. He reassured me and got everything sorted sorted extremely quickly. If you are ever involved in an accident don't hesitate to call them.
25 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Niki,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Guy was able to put you at ease and get everything sorted so quickly after your accident. Providing reassurance and a smooth, stress-free experience for our customers is always our priority. We truly appreciate your recommendation and your kind words.
Take care,
Claimsline Team
Courtney handled my claim
Courtney handled my claim, she was superb, I was panicky but she assured me and assisted me through every step.
22 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Maureen,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Very professional & understanding …
Rick who handled my initial call was professional, friendly, patient & empathetic realising I was in shock at the time, everything was handled in the shortest timeframe you could possibly expect
16 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Davey,
Thank you for your 5-star review. We’re so pleased to hear that Rick provided professional, friendly, and empathetic support during such a stressful time. It’s great to know he was able to handle everything efficiently and put you at ease after your accident. We truly appreciate your feedback and will be sure to share your kind words with him.
Take care,
Claimsline Team
Immediate response and reassurance.
Immediate response and reassurance.
23 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
The lady I spoke to was clear and…
The lady I spoke to was clear and explained anything I didn't understand.
19 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Melvyn,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Spoke to rick who handled my claim was…
Spoke to rick who handled my claim was very supportive handled my courtesy car enquiries within 2 hours my courtesy car was dropped off and mine picked up would recommend these very highly
Cheers
15 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Joseph,
Thank you for your 5-star review. We’re delighted to hear that Rick provided such supportive service and had your courtesy car arranged so quickly. We’re glad we could make the process smooth and hassle-free for you.
Take care,
Claimsline Team
I have had a great experience with…
I have had a great experience with claims line, My advisor was so helpful sorted everything out quickly, arranged for a replacement vehicle and collection of my vehicle, answered all of my questions and made everything easy, Very polite, helpful, and found me a replacement vehicle that suited me ,they are doing a great job all of the advisor I have spoken to have been just as helpful welldone .
14 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi ,
Thank you for the brilliant 5-star feedback. We’re delighted everything went smoothly - great to hear your courtesy car arrived quickly and we were able to answer all of your questions.
Warm regards,
The Claimsline Team
I was not in my car when it wrote off
I was not in my car when it was wrote off, but that doesn't mean as it is less traumatic i was shaking didn't have a clue who to ring or what to do. The gentleman I spoke to calmed me down explaining what happens next and tried to put my mind at rest.
28 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Mandy,
Thank you for your kind words and 5-star review! We're really glad our team was able to support you, explain the next steps clearly, and help bring some calm in such a difficult moment.
Take care,
Claimsline Team
A Job Well Done
Stephen called me the day after I had experienced a traumatic car crash. He was friendly, courteous and professional and had a courtesy car delivered to my front door within a day of the accident. He talked me through the insurance procedures and followed up with a courtesy call. He made a bad situation a little better.
24 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Thomas,
Thank you for your kind words and 5-star review! We're really glad Stephen was able to support you when you needed it most. We'll be sure to pass on your kind words to him.
Take care,
Claimsline Team
Very helpful
after thinking I was phoning my insurance, after a search on Google, was put through to claims line. Guy was actually really helpful and informative and got the ball rolling.
10 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Georgina,
Thank you for your kind words and 5-star review! We’re really glad to hear that our team member was able to assist you and get things moving quickly.
Take care,
Claimsline Team
Customer service was very good
Customer service was very good
They were extremely helpful
4 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Leon,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Very reassuring experience
After having an accident which was not my fault, I was quite stressed and anxious. The claim handler, Stephen, was very calm and reassuring and I felt in capable hands.
12 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Jan,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
I spoke to Catherine who handled my…
I spoke to Catherine who handled my complicated claim with swift professionalism. She was kind and promised that my courtesy car would be with me asap….. 7am Saturday morning there it was. The driver was lovely and cheerful as well as Matt at Access Hire, who has had no end of stupid questions from myself.
Whether my car is going to die or survive is another question….. but note to self, go to a garage that you trust, not one that will smash it into a nice steel ramp post!
25 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Elisa,
Thank you for your kind review. We're glad Catherine was able to handle your claim with professionalism and care, and that your courtesy car arrived promptly. We’ll be sure to pass on your feedback to the whole team.
Take care,
Claimsline Team
Friendly and helpful
My claims handler Courtney was very helpful with my claim and went through all the details with me during a scary time.
15 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi ,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Very helpful and took any concerns away
2 september 2025
Omdöme utan inbjudan
Svar från Claimsline
Hi Desmond,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.