First pair I ordered had horrible wrinkles in the leather right out of the box. I returned them and received a second pair. While comfortable, in less than 2 weeks of wearing them maybe 7 times in tot... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been buying CLAE boots and shoes for 15 years or more I have some boots which are at least 14 years old and they still hold up. The prices are balanced by the quality of the goods so I don’t mind... Se mer
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I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... Se mer
I’ve never bought a pair of shoes or boots straight off the internet without trying them on first, but I used their size recommendation based on other shoes I have and they fit perfectly! Not only tha... Se mer
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Företagsinformation
Skrivet av företaget
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Kontaktuppgifter
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, USA
- support@clae.com
- clae.com
4,3
Utmärkt
621 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CLAE
Thank you for your feedback!
- CLAE Team
Svar från CLAE
Thank you! We’re happy you love your CLAE shoes.
- CLAE Team
Great vegan shoes
Great vegan shoes, look great, more comfortable than expected! Really appreciate mens vegan styles.
25 augusti 2025
Svar från CLAE
Thanks so much, Jason! We’re thrilled you love the look and comfort of our vegan shoes.
-CLAE Team
The product and the service from CLAE…
The product and the service from CLAE are all top drawer. The shoes are amazing, both in comfort and styling, just as described. All the communications were proper.
26 juni 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Rob,
Thank you for your kind words!
We’re delighted to hear that you enjoyed both the shoes and our service. Comfort, style, and clear communication are what we strive for!
CLAE Team
Svar från CLAE
Hi Mazen,
Thank you! We’re glad you’re enjoying both our shoes and customer service.
CLAE Team
The best shoes I have ever owned!!
6 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi George,
Thank you so much! We’re thrilled to hear that your Clae shoes are your favorites.
CLAE Team
I have been buying Clae since 2019
I have been buying Clae since 2019. Always quality shoes.
6 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Marc,
Thank you for your loyalty! We’re thrilled to hear that you’ve consistently enjoyed the quality of Clae shoes.
CLAE Team
One of my favourite brands
One of my favourite brands. When I’m looking for a new pair of shoes, this is the first place I’ll look. I have many different styles and love them all. They’re surprisingly durable too
5 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Michael,
Thank you for the kind words! We’re so happy to hear that Clae is your go-to brand!
CLAE Team
timeless shoes
timeless shoes, very classy for work or going out, I bought my Bradleys 5 years ago and they are still going strong
3 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Octave,
Thank you for sharing!
We’re so happy to hear that your Bradleys are still going strong after 5 years. Timeless style and durability are exactly what we aim for!
CLAE Team
Bad return experience
Super annoying that you make people figure out return shipping themselves.
18 augusti 2025
Svar från CLAE
Hi,
We completely understand your frustration, returns should never feel complicated, and we’re sorry for the inconvenience this has caused. We’re actively working on a solution to improve the return experience.
Thank you for sharing your thoughts, and we hope to make your next experience much smoother.
— CLAE Team
Nice shoes, great experience
Fast and clear delivery through Apple Pay. And the shoes are great. Beautiful and comfortable.
11 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Jean-François,
Thank you so much for your kind words!
We hope they continue to bring you comfort and style!
CLAE Team
Livraison parfaite et chaussures de…
Livraison parfaite et chaussures de bonnes qualités
2 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Bonjour Laurent,
Un grand merci pour votre retour ! Nous sommes ravis que la livraison et la qualité de vos chaussures vous donnent entière satisfaction.
Au plaisir de vous revoir bientôt sur CLAE.EU !
Bien à vous,
L’équipe CLAE
Great shoe
Great shoe, spotless style and good delivery service! 5 stars brand!
1 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hello Afonso,
Thank you so much for your feedback ! We’re thrilled to hear you love the style and that your order arrived smoothly. Your 5 stars mean a lot to us!
Looking forward to seeing you again soon at CLAE.COM.
Best regards,
The CLAE Team
Svar från CLAE
Hello Stephanie,
Thank you for your feedback! We’re glad to hear you’re happy with your new shoes 👟✨
Enjoy wearing them, and we hope to see you again soon at CLAE.
Best regards,
The CLAE Team
CLAE's quality has really come a long…
CLAE's quality has really come a long way...the off-white pebble blue Zuma's might be he best sneakers I've ever owned. Please do another run of this color combo!
20 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hello Wes,
Thank you so much for your amazing feedback! We’re thrilled to hear how much you love your Zuma 🙌
We’ll definitely share your wish for a restock with our product team. Stay tuned—new colorways and drops are always on the way!
Best regards,
The CLAE Team
Svar från CLAE
Hello Frank,
Thank you for your kind words! We’re glad to hear you’re enjoying the quality of your CLAE sneakers.
Best regards,
CLAE Team
I like the clean design
I like the clean design. But the fabric of the Ellington Canvas was torn after few times… I bought a second pair. I hope that the quality is better this time.
17 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hello Martin,
Thank you for sharing your experience.
We’re glad you like the clean design! We’re sorry to hear about the issue with your first Ellington Canvas pair and hope that your second pair meets your expectations in terms of quality and durability.
We truly appreciate your continued support and feedback—it helps us improve.
Best regards,
CLAE Team
The shoes are GREAT but...
The shoes are great. Soft and fit perfectly, however they are made in Vietnam. When I ordered the Dean, it says, handcrafted by certified tanneries in Italy. The leather is but the shoe is actually made in Vietnam where they are known for their child labor especially in footwear. I will not order from CLAE again. I would give one or two stars but the actual shoe is really well made and fits great. I just cannot get behind a company that uses Vietnam or other asian countries for manufacting.
13 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hello Mathew,
Thank you for sharing your feedback and for highlighting both the positives and your concerns. We’re glad to hear that you find the Deane comfortable and well-made.
We take your concerns regarding manufacturing very seriously. CLAE has been working with trusted partners in Vietnam since day one, and we have two team members based there year-round to ensure that every social and environmental standard is respected and that our partners adhere to strict ethical and labor practices. You can find more information here: https://clae.eu/pages/our-workshop
We truly appreciate your perspective and will continue to ensure transparency and responsible practices across our production. We’re sorry to hear this experience has impacted your trust in us and hope to regain it.
Best regards,
CLAE Team
Svar från CLAE
Hello Nino,
Thank you for your feedback! We’re delighted to hear the quality and delivery met your expectations.
Best regards,
CLAE Team
Shipping & Returns
I paid shipping (€15), the size was large, to return it, since CLAE does not offer the service, the customer has to do so at their own expense, which in my case was an additional €22. In short, I spent 37€ on shipping, I don't have the product I wanted to buy and I'm still waiting for a refund, it's been more than 3 weeks in this process and in the end I will lose €37.
14 augusti 2025
Omdöme utan inbjudan
Svar från CLAE
Hello,
Have you reached out to us at support-eu@clae.com
? Unfortunately, without your order number or your account/pseudo, we won’t be able to locate your order or assist with the refund.
Please send us an email with these details so we can help resolve this as quickly as possible.
Thank you for your understanding.
CLAE Team
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