First pair I ordered had horrible wrinkles in the leather right out of the box. I returned them and received a second pair. While comfortable, in less than 2 weeks of wearing them maybe 7 times in tot... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been buying CLAE boots and shoes for 15 years or more I have some boots which are at least 14 years old and they still hold up. The prices are balanced by the quality of the goods so I don’t mind... Se mer
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I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... Se mer
I’ve never bought a pair of shoes or boots straight off the internet without trying them on first, but I used their size recommendation based on other shoes I have and they fit perfectly! Not only tha... Se mer
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Företagsinformation
Skrivet av företaget
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Kontaktuppgifter
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, USA
- support@clae.com
- clae.com
4,3
Utmärkt
621 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Need free shipping for $200 sneakers!
10 oktober 2025
Svar från CLAE
Hi Shawn,
Thanks for your feedback! We currently offer free shipping on US domestic orders of $200 or more! 👟
CLAE Team
Svar från CLAE
Hi Giannis,
Thanks for the feedback! Glad you’re enjoying the lightness and quality of your CLAE shoes.
CLAE Team
Excellent boots
Love the product . Arrived in Australia in
less than a week. Best footwear ever!
3 oktober 2025
Svar från CLAE
Hi Josh,
Thanks so much for the love!
We’re thrilled your boots made it to Australia so quickly and that you’re enjoying them.
CLAE Team
Svar från CLAE
Hi Paul,
Thanks for the feedback! 👟 Glad to hear the fit was just right!
CLAE Team
The sneakers looks great at my feet
The sneakers looks great at my feet. The urban style is very simple and trendy. Perfect for summer
17 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Khaled,
Thanks for sharing! Simple, trendy, summer-ready, that’s the vibe!
CLAE Team
Love all my sneakers from CLAE
Love all my sneakers from CLAE. Amazing quality and love the styles.
23 september 2025
Svar från CLAE
Hi Richard,
So happy to hear that! Enjoy every step in your CLAE sneakers.👟
My first time ordering from Clae
My first time ordering from Clae. The pair I ordered is the vintage line that comes with nice brown colour and beautiful design overall, which suits my age and all occasion wear. Comfort level is on point. However I don’t like the material used for the trap as it makes it quite hard to tie and easily pull off while walking. If this could be improved, it would make a perfect pair of shoes.
19 september 2025
Svar från CLAE
Hi Khang,
Thank you for your detailed feedback!
We’re thrilled you love the vintage style, color, and comfort of your CLAE sneakers. We also appreciate your note about the laces. Your input is really valuable and will be shared with our product team for future improvements.
CLAE Team
I LOVE my CLAEs!
Funny to have just received an email to rate my new trainers - this morning, as I was putting on my new CLAEs, I was thinking about how much I LOVE them! This is my second pair (I wore the heck out of the first one), and I am thrilled that they are available in both white and off-white. I wear the former in S/S and the latter in A/W.
I wasn't a fan of vegan leather until I realised how easy it is to clean. I love being able to keep my CLAEs looking shiny and new.
My *only* quibble is that CLAE don't sell replacement shoelaces. My father-in-law spilt red wine on my new shoes the second time I wore them, and I wasn't able to completely get the stains out of the laces.
9 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Calluna,
Thank you so much for your kind words! 🌟
We’re thrilled to hear you love your new CLAEs and that your second pair has already become a wardrobe favorite.
We really appreciate your feedback about replacement shoelaces. We’ll take note of it, as it’s important for us to make every part of your CLAE experience as seamless as possible.
Thanks again for your support and love for CLAE! 👟
CLAE Team
The customer service was exceptional in…
The customer service was exceptional in helping me navigate a return/exchange process. The package tracking resources were easy to navigate, and it felt like I was aware of where my package was at each leg of the journey. Not only a fantastic shoe, but equally fantastic systems and customer support staff!
23 september 2025
Svar från CLAE
Hi Darian,
Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience with our customer service and tracking systems, and that you’re enjoying your shoes.
Your feedback means a lot to us and we’ll be sure to share it with the team. We look forward to seeing you back at CLAE soon!
Best regards,
CLAE Team
Gene Simmons shoes
The BRADLEY ESSENTIALS Triple Black Leather is the footwear version of Gene Simmons. It has a ridiculously long tongue. This causes two things to happen. One is that the tongue gets pushed down by the ankle causing a ripple in the leather across the foot. The other is that it causes the tongue to shift to one side or the other to avoid the ankle. It looks bad and makes for a bad fit. Additionally the slit in the tongue to put laces through to keep the tongue in place is so poorly positioned that to use it essentially puts it into a rippled position so it is more harmful than helpful.
The leather is fantastic and the support is superior. Clae’s are one of the few shoes I own that I do not have to put custom insoles in. They are wearable out of the box. But the issue with the tongue is a dealbreaker. I cannot recommend these shoes.
I have two pairs of BRADLEY CALIFORNIA. They are perfect. Why they did the long tongue on the BRADLEY ESSENTIALS Triple Black Leather is baffling.
7 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Matthew,
Thank you for your feedback. The Bradley Essentials is intended to have the same construction as the Bradley California, so it’s surprising to hear about the issues you’ve experienced with the tongue.
We’d encourage you to reach out to our Customer Service team at support@clae.com and include photos of the pair in question. They’ll be happy to help resolve the issue.
Thank you for your support and for sharing your thoughts!
Best regards,
CLAE Team
Stylish shoes with superb quality.
Stylish shoes with superb quality.
3 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Tae,
Thank you for your kind words! We’re glad to hear you’re enjoying the style and quality of your CLAE shoes.
Best regards,
CLAE Team
Shipping very suspect
Ordered product - CLAE used a private delivery service to ship totally and item delivered to who-knows-where (work address). The product was out of stock, so I could not get the exact color again. Replacement was no good. Only positive is that the Customer Service was responsive and tried their best.
5 september 2025
Svar från CLAE
Hi Matt,
Thank you for your feedback, and we’re truly sorry for the issues you experienced with your order. We understand how frustrating it can be when a delivery doesn’t go as planned and the product isn’t available in your preferred color.
We’re glad to hear that our Customer Service team was responsive and tried to assist — they’re always here to help.
We appreciate your patience and your support of CLAE.
Best regards,
CLAE Team
Great shoes and excellent service!
17 september 2025
Svar från CLAE
Hi Matthew,
Thank you for your kind words! We’re thrilled to hear you’re enjoying your shoes and our service.
Best regards,
CLAE Team
Very good
Very good - shoes quality is top - just a minor issue as return has to be paid by the client
1 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Sébastien,
Thank you for your feedback! We’re glad to hear that you’re happy with the quality of your shoes.
We understand your concern regarding the return costs and appreciate you sharing your thoughts — your feedback helps us improve our service.
Best regards,
CLAE Team
The customer service is always great
The customer service is always great. I originally ordered a pair of sneakers that were final sale and I didn't like them. The service re allowed me to exchange for credit and get a new pair. Always cordial and prompt.
12 september 2025
Svar från CLAE
Hi Toussaint,
Thank you for sharing your experience! We’re thrilled to hear that our Customer Service team could help you find the perfect pair and that you felt supported throughout the process.
We appreciate your kind words and your continued support of CLAE!
Best regards,
CLAE Team
Opinion personnelle
Les chaussures Clae sont de très bonnes chaussures, elles sont dans le style actuel et très belles.
J’ai reçu les deux paires que j’avais acheté très rapidement
1 december 2024
Omdöme utan inbjudan
Svar från CLAE
Bonjour Aymeric,
Merci beaucoup pour votre retour !
Nous sommes ravis de savoir que vous appréciez le style et la qualité de vos chaussures CLAE, et que vos deux paires sont arrivées rapidement.
Belle journée,
L'équipe CLAE
B+ for style, C- for quality/price
Style of the shoes was as expected and they look nice. The main reason for my 3-star rating is the overall quality of the shoes is not in line with the price. For one shoe color/style I wanted, I ended up buying a pair of Vince brand shoes for a lower price and got a much higher quality shoe.
4 september 2025
Svar från CLAE
Hi Barry,
Thank you for sharing your feedback. We’re glad to hear you liked the style of the shoes!
We’re sorry to hear that the quality didn’t meet your expectations relative to the price. Your comments are very valuable, and we’ll take them into consideration as we continue to refine our products.
We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
CLAE Team
Very comfortable and good looking shoes
Very comfortable shoes, I bought them for the second time. Also the colour and the style look good and modern
10 september 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Osvaldo,
Thank you for your feedback! We’re thrilled to hear you love the comfort, style, and color of your CLAE shoes — and that this is your second pair!
We appreciate your support and hope you enjoy them for years to come.
Best regards,
CLAE Team
Great sneaker.
Great sneaker.
Attention to detail.
Comfortable and fashionable.
10 plus.
9 september 2025
Svar från CLAE
Thanks for the love! We’re thrilled you’re enjoying the comfort and style.
- CLAE Team
Svar från CLAE
Merci beaucoup ! Nous sommes ravis que notre service client vous ait donné satisfaction.😊
- CLAE Team
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