First pair I ordered had horrible wrinkles in the leather right out of the box. I returned them and received a second pair. While comfortable, in less than 2 weeks of wearing them maybe 7 times in tot... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been buying CLAE boots and shoes for 15 years or more I have some boots which are at least 14 years old and they still hold up. The prices are balanced by the quality of the goods so I don’t mind... Se mer
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I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... Se mer
I’ve never bought a pair of shoes or boots straight off the internet without trying them on first, but I used their size recommendation based on other shoes I have and they fit perfectly! Not only tha... Se mer
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Företagsinformation
Skrivet av företaget
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Kontaktuppgifter
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, USA
- support@clae.com
- clae.com
4,3
Utmärkt
621 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CLAE
Thank you, Eric! We’re glad you’re happy with the design, quality, and communication.
- CLAE Team
Joshua shoes are a great fit
I've ordered a few of the Joshua shoes and they fit my feet really well. Comfortable toe box, no need for inserts which I've had to use in a number of other brands. The suggestion on the product page to size up 0.5 - 1 size increment was spot on too. Also, vegan materials.
3 november 2025
Svar från CLAE
Thank you for the detailed feedback, John! We’re glad the Joshua shoes fit so well and that the sizing tip helped. Happy to hear you’re enjoying the comfort and vegan materials.
- CLAE Team
Es folgte gleich und freundlich
Service - Kontakt lief ohne Probleme, jedoch Retour ist eine Kostenfalle!!! Ich habe gerade für ein kleines leichtes Paket über 20€ bezahlt.
Wenn ich das gewusst hätte, würde ich nie was bestellen. Nie wieder!!!!!!!
21 november 2025
Omdöme utan inbjudan
Svar från CLAE
Hello, thank you for your feedback. We’re glad the service was smooth and friendly. We’re very sorry to hear that the return cost was higher than expected. We understand how frustrating this can be and appreciate you sharing your experience with us. We’re working on a solution to provide return shipping labels at more affordable prices.
- CLAE Team
Clae Deane Black Shoe
Easy checkout, fast shipping, unique styles and very high quality shoes that will last. Doesn’t get much better.
21 november 2025
Omdöme utan inbjudan
Svar från CLAE
Thank you! We’re glad you enjoyed the experience and are loving your Deane shoes. Quality and style that last—that’s the goal.
- CLAE Team
Produit conforme et de qualité
Produit conforme et de qualité. Livraison rapide
17 november 2025
Omdöme utan inbjudan
Svar från CLAE
Merci Brigitte ! Nous sommes ravis que votre paire vous convienne.👟
- CLAE Team
I love the shoes
I love the shoes. However I tried contacting your customer service with questions and never got a response. I like having some hints as to fit when I mail order. I’d like to get more shoes in the future but I hope I can get info from your customer service before I order next time.
3 november 2025
Svar från CLAE
Hello Lynn, so sorry for the lack of response! We completely understand how important fit information is when ordering online. Please feel free to reach out directly at support@clae.com, and we’ll make sure to assist you promptly. We’d love to help you find your next perfect pair.
- CLAE Team
Svar från CLAE
Thank you, Jefrey! Glad you’re happy with the shoes and our service.
- CLAE Team
Great shoes
Great shoes, fit well and were delivered quickly. Nice looking and well made.
22 oktober 2025
Svar från CLAE
Thank you, Roy! Glad everything met your expectations.
- CLAE Team
Great leather and well made
Great leather and well made. Tight at first but molded well after first use. Did well even in the first fall of snow.
29 oktober 2025
Svar från CLAE
Thank you for sharing, Cassie! Glad to hear the shoes molded nicely and held up well in the snow.
- CLAE Team
Style upgrade!
I have a few pairs of Clae sneakers and absolutely love them. Decided to upgrade my husband’s dress-sneaker game for his birthday. Great fit, great style. The brown suede is gorgeous and versatile.
27 oktober 2025
Svar från CLAE
Thank you, Diane! We’re thrilled to hear both you and your husband are enjoying Clae.
- CLAE Team
The shoes are extremely comfortable
I recently ordered a pair of shoes from Clae online, and I’m genuinely impressed. The shoes are extremely comfortable, even for someone like me with wide feet — they fit perfectly without any tightness. The materials feel premium, the design is sleek, and the craftsmanship is top-notch. You can really tell that attention to detail went into every part of the shoe.
Highly recommend Clae for anyone looking for stylish, well-made, and comfortable footwear. I’ll definitely be ordering again!
21 oktober 2025
Svar från CLAE
Thank you for the detailed feedback, Michael. We’re thrilled to hear the fit, comfort, and craftsmanship hit the mark. Looking forward to welcoming you back for your next pair!
- CLAE Team
Svar från CLAE
Glad to hear you’re loving them. Thank you for the support.
- CLAE Team
Beautifully made quality shoes
Easy to use website, beautifully crafted product, delivered on time.
17 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Thank you so much! Glad everything met your expectations.
- CLAE Team
Been a long time
✌🏽i have been wanting a pair of Claes since they partnered with Desserto. My pair is comfortable, great purchase.
18 oktober 2025
Svar från CLAE
Thank you so much! We’re thrilled to hear you’re enjoying your Claes. Comfort and style - That’s what we love to deliver!👟
- CLAE Team
I have purchased 4 Clae shoes never…
I have purchased 4 Clae shoes never once did I get the 10 percent off now I order the cleaning products and never received them !!!
19 oktober 2025
Svar från CLAE
Hi Michael,
Thank you for your feedback and for being a loyal CLAE customer.
Regarding your recent order for the cleaning products, our records show that the package was shipped and marked as delivered. We also shared the proof of delivery with you in November but did not receive a follow-up response afterward. Upon reviewing your delivery history, the photo confirmation appears consistent with the location of your previous successfully delivered order, which leads us to believe the package was received.
As for the 10% discount, we’re sorry for any confusion. Promotional offers are typically tied to specific sign-ups or limited campaigns, and we’d be happy to look into this further to clarify what may have happened.
Please feel free to reach out to us directly at support@clae.com so we can review everything together and ensure you’re fully taken care of.
Best regards,
The CLAE Team
Average, wouldn’t recommend
Poor quality shoes, poor customer service, don’t offer free returns despite being a high end brand
22 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Hi Jonny,
We’re very sorry to hear about your experience and appreciate your honest feedback. It’s never our intention for a customer to feel disappointed with the quality of our shoes or our service.
Regarding returns, we understand how frustrating it can be, and we’re actively working on improving the process to make it smoother and clearer for everyone.
We truly value your comments as they help us improve, and we hope to provide a better experience in the future.
— CLAE Team
Will buy again
10 oktober 2025
Svar från CLAE
Thank you so much for taking the time to share your feedback!
- CLAE Team
Very clear and simple website
Very clear and simple website, I have appreciated the help option in order to choose the good size. Good delivery too. Excellent shoes very confortable, nice quality.
31 oktober 2025
Omdöme utan inbjudan
Svar från CLAE
Thank you so much for your kind words! 🙌
We’re thrilled to hear you found our website easy to use and that the size guide helped. It’s wonderful to know you’re enjoying your shoes, comfort and quality are exactly what we aim for.
— CLAE Team
Great variety of range
Great variety of range. Easy to navigate website. Very fast delivery.
13 oktober 2025
Svar från CLAE
Hi Ken,
Thanks for the kind words! We’re thrilled you enjoyed the range, and got your order quickly.
CLAE Team
Returned and replace
Needed to return package due to imperfection on shoe, CLAE where on it immediately, returned and replaced within days
7 oktober 2025
Svar från CLAE
Hi,
Thanks for sharing your experience! We’re glad we could quickly sort the return and replacement for you. Your satisfaction is our top priority!
CLAE Team
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