Honest Business with High Quality
While researching pillow & bedding ahead of a new mattress purchase, I discovered Circadian and their (at the time) unique, generous trial and return policy directing used products to a local charity to avoid environmental and cost impact of reverse return logistics. By the time I made the decision to purchase, the policy had changed to a more traditional return flow (although they still donate returned goods on their side to support a good cause)! Unfortunately, I did not notice the change and encountered some outdated language in their FAQ which led me to follow the legacy return flow of donating my pillow/blanket to a nonprofit. Jacob was great to work with and, after collecting some documentation and background on where I saw the outdated website information, honored the old policy. This was a breath of fresh air versus the many companies that follow letter of the law in unfortunate circumstances, especially when they are customer error. This is a brand you can trust — one that proved that they will do the “right” thing, even when they didn’t have to.
Lastly, a note to quality. Although they didn’t fit my needs (the hot Texas nights didn’t jive with a warm duvet), the quality is exceptional with the duvet soft, well constructed, and very warm & the bodypillow massive and well-made. Don’t shy away from giving Circadian a try.
4 oktober 2026
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