Pleased with all areas. Juan the fellow at the yard in North Highland was very helpful doing a great job of showing me inventory and explaining details of the different units. Pricing , shipping and i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid $200 extra for foam protection, a good deal of which was ripped off during transport as it was not protected on an open trailer. This foam should have been wrapped in plastic to keep it from te... Se mer
Företaget har svarat
I asked for order to be canceled and the delivery company has tried to deliver it twice. We had to refuse load twice. I called cherry office and they said they would notify the delivery company to ret... Se mer
Företaget har svarat
Upfront pricing and no surprises. Delivery was on time and well done. Quality is unit is fantastic and very happy with the experience and purchase.
Företagsinformation
Skrivet av företaget
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Skrivet av företaget
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Kontaktuppgifter
65 Commercial Ave, Garden City, 11530, NY, USA
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
4,0
Bra
221 omdömen
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
twin post lift
I ordered a twin post lift, it was delivered on time with no damage, and a great price.
1 december 2025
The transaction was great
The transaction was great. Although there were a few hiccups, it was no problem. All the questions I had were answered and the issued resolved immediately. Either through a phone call, email or text.
I would definitely do business with them again and recommend them. Also, the product I received is of high quality, and very easy to assemble.
26 november 2025
Recieved in a timely manner
Recieved in a timely manner. No long wait. Won't know anymore till I put it up which will be spring now.
3 december 2025
It was delivered when they said it…
It was delivered when they said it would be. And was as described. The only reason I didn't give 5 stars is because it has some minor damage but you did take care of. I would buy from you again.
24 november 2025
The quick response
25 november 2025
They handled my issues expeditiously…
They handled my issues expeditiously and completely. Highly recommend them.
25 november 2025
Great communication received the part I…
Great communication received the part I ordered
2 december 2025
Took forever to arrive.
Was quoted 1-2 weeks on shipping time, actual turnaround was 3-4. Very little to no communication on why there was a delay or even that there was a delay until I reached out.
21 november 2025
Delivery times and good communication…
Delivery times and good communication .On time delivery with the driver giving deliver time. Also great products.
20 november 2025
Awesome gate solid
Awesome gate solid. Easy pick up the guys loaded it up great price
26 november 2025
Free shipping and the delivery driver…
Free shipping and the delivery driver was outstanding!
26 november 2025
Everything about my order was great…
Everything about my order was great only one thing is needed marking of the parts all parts not just a few and better directions
24 november 2025
Missing parts for the 4th time in my…
Missing parts for the 4th time in my package (some major structural/wall holding parts)
I ve asked for some sort of refund but nothing so far
Definitely not a struture that will hold solid under more than 10” of snow …requires an internal solidification (DIY) once again
On the positive side : company answers quickly and are there to help (getting parts and shipping)
18 november 2025
Fastest delivery
They actually did what they said they were gonna do...they delivered on time and packaging was tight...product was in good shape and on time.
4 november 2025
Poor communication
Poor communication, product arrived damaged , no notice on delivery
29 oktober 2025
Svar från Chery Industrial
Dear Customer,
We are very sorry for the poor communication, the damage to your product, and the lack of delivery notice. We want to fix this immediately.
Please reply to this email with your order number. We will send a replacement and review our process to prevent this from happening again.
Thank you for your patience.
Chery Industrial
Good Product for the Price
We are about 2/3 of the way through the installation of one of two 13 x 20 storage buildings. We had a malformed piece (the same one in both boxes) and had to wait a little over a week for the company to replace them while the remaining good weather slipped by. The instructions were hard to follow, and we had to take a few parts back off to put back correctly. They say it takes 2 people 2 days. I'd say that with the experience we gained on this one, 3 people might take 3 days if they are young and fit. We are in our 70's and have been working weeks. One piece of advice is to put something between the base and concrete. We used roofing paper. We made the mistake of laying the aluminum parts out on the concrete and they started corroding overnight. Many of the parts are pretty flimsy, but so far, everything seems like it will be sturdy once the thousands of parts are assembled. We found a YouTube video that was helpful.
22 oktober 2025
Svar från Chery Industrial
We are so sorry for the difficult installation experience, especially the delay with the replacement parts and the unclear instructions. Your feedback on the assembly time and tips for preventing corrosion is incredibly helpful, and we’re using it to improve. We’d like to follow up with you directly—please email us at Service@cheryindustrial.com.
Shipped the wrong thing
I attempted to purchase 20 ft x 8 ft flap to attach to the Chery end cap. I received another end cap. I called to return the endcap, and was advised there would be a $400.00 shipping fee in addition to the 15% restocking fee. At those costs there is no use to return it.
22 oktober 2025
Svar från Chery Industrial
We are very sorry for this error and the poor support experience. This is not our standard. We want to fix this immediately. Please email us at Service@cheryindustrial.com with your order number so we can send the correct item and arrange a free return.
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