Pleased with all areas. Juan the fellow at the yard in North Highland was very helpful doing a great job of showing me inventory and explaining details of the different units. Pricing , shipping and i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid $200 extra for foam protection, a good deal of which was ripped off during transport as it was not protected on an open trailer. This foam should have been wrapped in plastic to keep it from te... Se mer
Företaget har svarat
I asked for order to be canceled and the delivery company has tried to deliver it twice. We had to refuse load twice. I called cherry office and they said they would notify the delivery company to ret... Se mer
Företaget har svarat
Upfront pricing and no surprises. Delivery was on time and well done. Quality is unit is fantastic and very happy with the experience and purchase.
Företagsinformation
Skrivet av företaget
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Skrivet av företaget
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Kontaktuppgifter
65 Commercial Ave, Garden City, 11530, NY, USA
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
4,0
Bra
221 omdömen
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Met expectations
Met expectations. Good communication on the progression of the order.
16 december 2025
I got on time my order
12 december 2025
So far so good
So far so good. Quick response time..still waiting on the parts, but, if they get here as promised they did all they could do to right a wrong. Thats all you can ask for.
8 december 2025
10k lift? more like 6k junk!
bought a 10k lift off a third party seller. the arm carriages bet on first use lifting a 7k truck. they say they test these to 125%, well thats a lie. Then when i tried to warranty them they denied me because i didnt buy direct. they then tried to charge me $1300 for replacements KNOWING this was a common issue. I know this becasue the replacements i did buy had a new design that had gussets exactly where the old ones failed. so they KNEW it was a problem and should have just replaced them but they charged me for what should have been a recall/warranty
7 december 2025
Gate was scratched up on delivery…
Gate was scratched up on delivery called customer service to ask about sending some touch up paint and she told me to buy it from Amazon
Great response I may have it sent back damaged you guys would be paying for freight
Great decision pat for 8.00 touch up vs freight
15 december 2025
Personal customer service
26 november 2025
entrance gate
Good price and timely delivery, finish was chipped in a few places. Gate is well constructed and heavy duty. I expect it to last many years.
12 december 2025
Excellent price
Excellent price, amazing customer service, and the best shipping process—fast and on time. Perfect experience for my business. I would definitely buy from them again!
11 december 2025
Order and delivery were seamless.
2 december 2025
Good communication
Good communication, product seems to be pretty good, simple setup. Only complaint is they sent me the wrong panel. They picked up the return but I haven't seen anything yet as to if they sent out the right one yet.
7 december 2025
They went out of their way to get the…
They went out of their way to get the transaction done and items picked up. I was very impressed. Thank you.
5 december 2025
Everything was great!!
4 december 2025
NO PRODUCT RECEIVED, POOR COMMUNICATION
1. Order was rescheduled 3 times, each time the driver said they were unable to offload it and said they would have to have a different truck or an electric device.
2. After the third canceled delivery, they then tried to cancel and refund the order without informing me. I only know because I called to get an update on the delivery, and they told me they put in a refund request. I informed them that I do not want a refund, I want the product. If I need to rent a forklift I will do so but that should have been communicated to me before the first delivery, which it was not. Nor was it communicated any of the other times.
3. I still do not have the product and no one can tell me when I will. The product is needed for a job that is supposed to start this coming Monday!
24 november 2025
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