Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

dangling belly barbroke within 24 hours of putting in, emailed customer service with photos to be told the charm comes away to prevent injury or getting stuck to stuff. I was wearing leggings and a cr... Se mer

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Betygsatt 1 av 5 stjärnor

Worst company ever. I cannot even begin to express my disappointment. I ordered a nose ring and stud for my helix, months ago. Failed to arrive. Whenever I had emailed in, you get nothing but attit... Se mer

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Betygsatt 5 av 5 stjärnor

Such gorgeous belly button rings.. the packaging is is so gorgeous..definitely will buy from this company again....😀

Betygsatt 5 av 5 stjärnor

Have purchased items from Cherry diva on numerous occasions now. Super fast delivery and communication with these guy's. Jewellery is great and neatly packaged. Love my jewellery and will always come... Se mer

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Företagsinformation

  1. Smyckesbutik

Informationen kommer från olika externa källor

Bohemian treasure trove that ships world wide.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

318 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Don’t buy ‘titanium’ jewellery off here if you have a nickle allergy

I ordered some flat back earrings they were present for someone and they are very pleased with them. I ordered myself a ‘Titanium’ belly bar, I have a nickel allergy hence why I ordered the titanium. Within 6hours I had reacted to this and my piercing was going red and sore. I took it out and left it a few days and put it in again and the same happened. I’ve always had a bar in for the 15years I’ve had it pierced and never had an issue. I emailed cherry diva about this requesting a refund as I’m unable to wear it with photos of proof attached and I have had no response. The customer service is bad but yet they’ve sent me two emails since asking me to review the products!

26 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I only got my nose pierced in May

I only got my nose pierced in May and have 12 nose studs now from cherry Diva haha. Trying to get used to getting in and out and although this is the most difficult, it fits so flush its my favourite!!

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Thank you for your positive review, we're glad you are pleased with your nose studs :)

Betygsatt 5 av 5 stjärnor

Fabulous

Fabulous, stylish & cute. Great service from Cherry Diva

3 september 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Thank you Leo

Betygsatt 1 av 5 stjärnor

Appalling customer service

This company only dispatch single earrings and not a pair so I returned them immediately for a refund. After a month of no refund I enquired and they were adamant that the parcel never arrived. Spent a few weeks going back and forth by email and sent them proof of posting. My final email from them said ‘ We are happy to defend a claim in court, as you have provided no evidence at all of you making an attempt to return this package and then provided false information to claim that you have returned the package to us.’
Not only will this company not provide a refund for selling singular earrings, but they will refer to customers as liars or fraudsters.
Steer well clear of this company. Their customer service is appalling.

2 september 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Hello Hannah.

All of our studs are sold individually, as denoted by the product title being noted as ‘stud’ rather than ‘studs’

You requested to return your order as you were unhappy that these cartilage studs were not provided in pairs, which was accepted.

Your return was approved and you were provided with return instructions.

You emailed us to claim you had returned the items to us and wanted the refund immediately, however we had not received any such return.

You then provided a tracking number and your exact words were “proof of delivery attached, refund immediately” - you then provided a photo of the tracking number and delivery confirmation of the order that we had shipped to you.

We queried this issue with you, requesting that you provide either a proof of postage for the return or a tracking number for the return, neither of which you could provide to us and then threatened to initiate a claim in county court if we did not make payment to you within seven days, at which point we noted that we were happy to defend this claim, as we have not received any return from you, nor have you provided any evidence that you ever returned any package to us.

Betygsatt 3 av 5 stjärnor

I bought 3 items in a 3 for 2 promotion

I bought 3 items in a 3 for 2 promotion. All packaged really well and arrived super fast. The items are all gorgeous and great quality. I will definitely purchasing more items for both me and for gifts!

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Thank you for your review Lily, we're glad you're pleased with everything!

Betygsatt 1 av 5 stjärnor

I ordered 2 helix earrings they arrived…

I ordered 2 helix earrings they arrived I put them in 1 week later my ear started to bleed the ball broke of and it had 6 little gems on the earring when I took it out 1 of them was missing I can't email this company because the account was set up on my old email which is on my old phone my phone is broke so I have no way to contact this company.

24 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super fast delivery

Have purchased items from Cherry diva on numerous occasions now. Super fast delivery and communication with these guy's. Jewellery is great and neatly packaged. Love my jewellery and will always come back to them. Highly recommend them. Thank you.

23 augusti 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Thank you for your positive review :)

Betygsatt 1 av 5 stjärnor

Cancelled item but they ignored my…

Cancelled item but they ignored my request and did not answer emails. They still sent item so I return it unopened. They keep saying they didn’t receive it. So refuse to give me my refund. I believe it’s a fraudulent company. Do not buy from them, and reading other reviews they also say as much.

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Cherrydiva

Svar från Cherrydiva

Hello Victoria.

Thank you for your review. Your order was dispatched within 30 minutes of you placing the order, we aim to ship all orders on the same day that they are placed to ensure a quick delivery timeframe (your order was actually delivered to you within 2 days - more on that point shortly) which unfortunately meant our service team couldn’t cancel the order before it shipped on this occasion.

You contacted us to return the package and you were given full return instructions, which do advise you to use a tracked delivery method to ship returns back to us, so that you may track the progress of your package as returns for unwanted items are the customers responsibility to return to us.

You then informed us that you simply wrote “return to sender” on the package and provided no further evidence of returning anything to us. We then queried if you have any proof of postage to which you reply no.

You then claimed that you put a stamp on the package to return it, you then later claimed that your order had never even arrived at all (which was then disproved with the tracking information and clear proof of delivered provided by Royal Mail)

We are still awaiting the return of the package that you allegedly shipped back to us. We cannot issue you a refund for a return that never arrived with us and has no proof of ever being returned to us at all.

When this package does arrive with us, you will be informed via email and your return processed, this has all been informed to you repeatedly via email.

Betygsatt 5 av 5 stjärnor

Responsive customer service

Responsive customer service

I forgot to put my house number on due to auto fill (classic) and emailed, they're posting it back to me with the corrected address and it was zero stress.

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely jewellery

Lovely jewellery. I had a minor issue and Cherry Diva went above and beyond to rectify the problem.
I will definitely be a returning customer.

29 juli 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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