Chattertons Solicitors & Wealth Management Omdömen 4 143

Our conveyancing solicitor never returned calls, nor did they inform us that they were taking planned leave which we only discovered the day we were due to exchange. Our buyers were annoyed and we finally got a call from a replacement that evening asking if we had received various settlement documents, which we hadn’t. Very poor customer service and handover. Fortunately we had no onward chain.
On the day of completion, I called as requested by letter at 11am and continued calling until well into the afternoon to no avail - meanwhile our buyers had arrived with half a dozen horses. Luckily we had secured rented accommodation and could vacate but again, very poor communication. We expected better from Chattertons.

Very fast service made simple with the use of the portal which was very easy . And the staff were very polite and friendly giving a lot of re assuring advice .

Efficient and prompt with good communication.

Excellent advice delivered in a friendly and professional manner. A relaxed and welcoming environment. Prompt and efficient service.

Chatterton's really helped me at a difficult time, navigating through redundancy and having no idea what I was doing. Patricia was really knowledgable and friendly and sorted everything really quickly. I'm so grateful for the help I received.

Rebeca worked hard to reach sale solutions for both property and land. Very pleased with the outcomes and reassuring to be kept in the loop by phone and email. Great service. Thankyou

Excellent efficient service from Kate Thornton and team very happy with service from chattertons on the handling of my mothers probate and advice given many thanks John Danby

Amy did an excellent job explaining issues related to my will. There was also additional information for the executors, and other possible aspects to be managed. I was very happy with her advice and manner of handling the situation.
I have some mobility issues and mentioned to both Amy and the receptionist that the chairs in the waiting area are much too low-not one is suitable.

We were kept in touch all the time with what was required and needed to deal with the probate for my late Mother. It took all the pressure off and so pleased we used Chattertons. Vilas Mistry so helpful and pleasant to deal with. Probate came through much earlier than we were expecting

Ben and his team provided a very efficient service. I was kept up to date all the way through the process and things were explained very clearly to me.

My experience was very good.Alicia was very helpful explaining everything very carefully to me as we went through all the paperwork.she kept in touch with me letting me know what was happening.thank you very much Alicia.

Everything was handled quickly and professionally no hiccups jusst did what they said they would excellent service and communication

Very impressed with chattertons solicitors from start to finish. Would highly recommend to anyone that wants a good service

Abbi made the selling of mum's house easy she kept in touch with us letting us know what was happening. Very professional.

We felt confident and comfortable with the advise given.

Positive experience

Visited recently and, honestly, the legal advice was good but the biscuits nearly stole the show. A chocolate digestive so thick with chocolate it should’ve come with a warning, shortbread that crumbled like my willpower, and a ginger biscuit with enough kick to negotiate its own contract. Easily the highlight of the appointment!

Needed someone to arrange an amendment to a property boundary which had been agreed with neighbour. Tried other solicitors who were inflexible. Chattertons (Gabby Kuizinaite) was interested in finding ways to help at a reasonable cost and followed through with a quick, efficient and well communicated piece of work that saw the Land Registry approval come through very speedily. A great asset to the business and the sort of service that makes you want to return in the future.

Great service in supporting the sale of my property. Responsive, professional, dedicated and great attention to detail.