Disappointed with delivery Time frame: Orders do not take 2-3 days as stated on website. It took over a week to deliver. Had to contact the office to gain info on the order myself no communication... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Goods delivered within timeframe.Text letting me know when the delivery will arrive within 2.5 hrs that day.All went well.Highly recommend.
I went this morning to Chadwicks in Lucan to collect an online order, the chap brought it to me on the forklift and asked me where I had parked as the tub was 20kg, he drove to my car and placed it in... Se mer
From placement of order to delivery I was kept informed. I would particularly like to thank Peter McDaid and the delivery driver for their efforts.
Företagsinformation
Skrivet av företaget
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktuppgifter
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,1
Bra
105 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 18 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very fast delivery & on Saturday
Very fast delivery & on Saturday. Great communication regarding delivery. Friendly delivery person.
13 juni 2026
Super friendly helpful staff!
12 juni 2026
Online order collection
I went this morning to Chadwicks in Lucan to collect an online order, the chap brought it to me on the forklift and asked me where I had parked as the tub was 20kg, he drove to my car and placed it in the boot for me. Great service!
23 juni 2026
Ordering and delivery of decorative…
Ordering and delivery of decorative stones quick and easy. Thank you
17 juni 2026
I liked the friendly delivery man and…
I liked the friendly delivery man and how you delivered and helped me carry the item into the house
23 juni 2026
Click and collect nightmare
Click and collect nightmare, never again! Bought a riello burner, which was supposed to be in stock. Order took 2 working days to pick. On arrival at the Naas branch, I asked the security guy where to go. He pointed to the back of the yard. No signage or staff to ask directions from. I went into the ware house and found the door leading to the retail shop. Staff behind counter staring into the computer screens, no acknowledgement. Other staff in a group chatting together, saw me come in but turned away from me . Eventually I asked one of the guys behind the counter was I in the correct spot for click and collect orders, and he took my printout, without saying anything and went in to the back of the counter area. After 10-15 mins he came out with my order and gave me the white copy stamped paid. When I go back to my van an tried to leave the security guy took my docket and then opened the back of the van to check things. He then proceeded to tell me that I should have been given the pink docket. I reiterated that the guy inside gave me the white docket. He just kept repeating himself, telling me that I should have the pink docket, not the white one. I offered to go back inside to get the pink docket but he suddenly changed his tune and sid I could leave the premises. Altogether a really frustrating experience, to collect a small item, uneccasary obstruction from staff who must not be happy in their job!
15 juni 2026
Svar från Chadwicks
Hi Larry,
Thank you for taking the time to leave such detailed feedback. I'm sorry to hear about your experience collecting your order from our Naas branch.
From your comments, it's clear that the process fell short at a number of points, all combined to make what should have been a straightforward collection unnecessarily frustrating.
We also recognise the importance of acknowledging customers promptly and keeping them informed throughout the collection process. The experience you have described is not the level of service we aim to provide, and I appreciate you bringing these issues to our attention.
Your feedback has been shared with the branch management team so that the collection journey, customer communication and collection procedures can be reviewed and improved.
Thank you again for taking the time to highlight these concerns.
Kind regards,
Chadwicks Customer Care Team
Delivered on time
Delivered on time. I had a note to call 1 day before delivery but that didn’t happen
23 juni 2026
Ordered an item online for collection…
Ordered an item online for collection and after waiting the whole weekend to was told it’s not available. The guy I dealt with was wonderful and extremely helpful. My one star is for the system failure rather than the customer service, which was excellent.
22 juni 2026
Order came on time but the face…
Order came on time but the face protection shield is broken and unusable otherwise I am very happy with the service.
22 juni 2026
Product was available
Product was available, outlet was open at lunchtime, service was friendly and efficient. 100%
23 juni 2026
Delivery was very quick and efficient
15 juni 2026
Excellent from Order to delivery
10 juni 2026
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