A great experience. All interactions with staff working for ChadwellTelecom have been extremely positive. I’ve spent far too long over the last 20 or so years dealing for call centres abroad and fee... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From initial contact my experience was exemplary. Kai cut through all the faff in helping me change my supplier and made it extremely easy to understand (I’m 64) Hats off to them I’d certain... Se mer
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I was sceptical at first about Chadwell's ability to deliver better value for my telephone service. They provided a curated service, with a 50% discount to my current provider, took care of the n... Se mer
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First contact to end of contact was brilliant. The account manager Kai was fab. Talks us through all options and costs. In the end, the package was cheaper than what I paid before. Quick mailing... Se mer
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Företagsinformation
Skrivet av företaget
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Kontaktuppgifter
The Stalls Shifnal Manor, TF119PB, Shifnal, Storbritannien
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommended.
I switched 5 business phones and I dealt with Ben Russell. Ben was very helpful and concluded things very swiftly and professionally.
Would definitely recommend.
10 mars 2025
Svar från Chadwell Telecom
Good morning John,
Thank you so much for the review, It is so great to hear that you are happy with the customer service and support your received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Stuart @ Chadwell
Highly recommended!
Such a simple process switching from a personal contract to a business contract. Saved me a lot of time!! Customer support was responsive and very helpful.
7 mars 2025
Svar från Chadwell Telecom
Good morning Rich,
Thank you so much for your comments. We take pride in hearing our customers' feedback because we work so hard to ensure it is the best available.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Friendly, helpful service
Alys and Kirsty were very helpful in getting our business account set up. Both were very professional and Kirsty in particular was very patient when we had issues getting staff log-ins sorted. Quick email replies and always available on the phone to answer questions. Would recommend :)
19 februari 2025
Svar från Chadwell Telecom
Good morning Julia,
It is very kind of you to take the time to leave a review. It is great to hear that you would be happy to recommend Chadwell.
We are extremely proud of our customer-focused approach. As discussed, we offer 1-2-1 Account Management, and we offer this to every user, so please feel free to share our contact details with all of your staff.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty @ Chadwell
excellent sales and after sales service
18 februari 2025
Svar från Chadwell Telecom
Hi John,
Thank you so much for the review. It helps to know that you're happy with your service. We pride ourselves on providing only the very best customer support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Very Helpful staff and Ashleigh was…
Very Helpful staff and Ashleigh was superb with the technical information of the porting over of the number.
Ben was also great
keep up the excellent work
Cheers
18 februari 2025
Svar från Chadwell Telecom
Hi JC,
Thank you for the lovely review, we are really happy to hear that your experience with Chadwell was as expected from the very start. We are always on hand for any technical advice.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Very individual personal conversation
Very individual personal conversation
Competitive pricing
Professional attitude and attention to detail
13 februari 2025
Svar från Chadwell Telecom
Hi Johnathan,
Thank you for taking time to leave a review, we appreciate the good feedback from all of our amazing customers, we feel the most important thing is 1-2-1 customer support.
Feel free to contact your Personal Account manager anytime if you require anything at all.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell
Great service
Kirsty from Chadwell couldn’t do enough to help. I emailed with a query and has since called and emailed to ensure our needs were met. Professional, helpful and friendly. Great service and would recommend chadwell.
2 januari 2025
Svar från Chadwell Telecom
Hi Lyndsey,
Thank you so much for taking the time to leave a review. We are happy to hear that our customer service meets your expectations. Feel free to call or email us anytime, as we are always available for technical advice and support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
I was very happy with service Ben…
I was very happy with service Ben Russell, very friendly and very helpful. It was pleasure to make deal with him!
30 januari 2025
Omdöme utan inbjudan
Svar från Chadwell Telecom
Hi Milos,
We are pleased to see that you have had a great experience with us at Chadwell. Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help our customers.
Ben is a great addition to our team and will always be ready to lend a hand as your ongoing personal Account Manager.
We are always here to help, if you have any questions or technical issues you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
New phone contract and…
After looking at my contract and speaking to Ben Russel who sorted my contract out but new sim cards that arrived quickly and change over was easy no problems he talked me through everything with ease and cash back what a joy to deal with and would and will highly recommend to anyone brilliant and thank you 👍
29 januari 2025
Svar från Chadwell Telecom
Good morning Keith,
Thank you for the time you have taken to leave such a fantastic review. I am happy to hear that you had a seamless experience, we pride ourselves in going the extra mile for all of our customers from the very start, and throughout your contract with us, we hope to build, strong, long-lasting relationships with all of our users.
We appreciate the recommendations Do not forget to take advantage of our refer-a-friend scheme.
Feel free to get in touch anytime if you need anything at all!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell
Fast resolution to technical issue
Chadwell support were fast and effective. Recommend.
24 januari 2025
Svar från Chadwell Telecom
Hi Mark,
Thank you for the review, It was nice to speak to you and I am really happy that we were able to get all of the users up and running in no time.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Kirsty @ Chadwell
From start to finish it was a brilliant…
From start to finish it was a brilliant experience. Nothing was too much trouble and our new contract was dealt with swiftly
16 januari 2025
Svar från Chadwell Telecom
Good morning Jez,
It is fantastic to hear you had a seamless experience, we work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Alison @ Chadwell
Excellent customer service received
Excellent customer service received, prompt, precise and resolved the problem first time. Very much appreciated and highly recommended.
15 januari 2025
Svar från Chadwell Telecom
Hi Chris,
Thanks for your review. It was nice speaking to you, and I am happy I was able to fix your issue quickly and resolve the technical issue over the phone.
If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Highly recommended!
Great company with great service amazing people. I have been working closely with Luke and Kerry and I amazing by their work dedication on top of their positive and solution oriented attitude.
31 december 2024
Omdöme utan inbjudan
Svar från Chadwell Telecom
Good afternoon Eriona,
Thanks for taking time out of your busy schedule to leave a review.
We are so proud of the team we have at Chadwell Telecom, we take great pleasure in ensuring the right solution to fit all of our customer's business requirements, and we go above and beyond to ensure the very best Customer service and 1-2-1 Account Management throughout your time with us, we hope to build strong, professional long-lasting relationships.
If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk
Kind regards,
Luke @ Chadwell
Great people that are willing to go above and beyond
Alys and Kirsty were able to solve some of the initial challenges I had with the port over from a different network and always went above and beyond to fix any issues with the setup. I'd highly recommend!
8 januari 2025
Svar från Chadwell Telecom
Hi Alex,
Thank you so much for the review, we are super happy that we were able to identify the issue causing the problem and fix your APN issues promptly, It was lovely to speak to you, please don't hesitate to keep in touch.
Don't forget we offer a referral scheme to all of our amazing customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alys @ Chadwell
Very helpful and dealt with my problem…
Very helpful and dealt with my problem straight away.
8 januari 2025
Svar från Chadwell Telecom
Hi Andy,
Thank you so much for taking the time to leave a review.
It was great to speak to you, we aim to build strong, long-lasting, professional relationships with all of our customers. We really take great pride in going the extra mile and making sure that you are happy with 1-2-1 Account Management and customer service.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell
Excellent service from Chadwell
Excellent service from Chadwell, they made switching easy with great prices.
5 december 2024
Svar från Chadwell Telecom
Good morning,
We are so pleased to hear that you found the process easy and stress-free. We try our very best to make the switch over seamless and it is great when we get feedback to confirm we did so!
Remember, if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Helpful, efficient and friendly
Chadwell have been very helpful in obtaining us a business mobile contract at a very competitive price. Would recommend them to anyone.
12 december 2024
Svar från Chadwell Telecom
Hi Fiona,
Thankyou for taking the time to leave a review, we take great pride in making sure that every customer is happy with our products and services and strive to deliver the very best customer service for a competitive market price.
If you require any help, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
This has been such a seamless…
This has been such a seamless experience with Chadwell everything about transferring over from my current provider has been so easy!
Steve has been so friendly and professional to deal with, always a friendly voice at the end of the phone and always happy to help!
5 december 2024
Svar från Chadwell Telecom
Hi Lucy,
It makes us so pleased to hear that you are happy with Chadwell's services. We aim to deal with any customers quickly and professionally, it is great when we get feedback proving we did a good job!
Remember we are just a phone call away if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
Excellent service from start to finish…
Excellent service from start to finish !! Great deal on phone contracts...........and smooth transfer.
5 december 2024
Svar från Chadwell Telecom
Hi Chris,
Thank you so much for your review. I am so glad we were able to get you a great deal on you business mobiles, its great you had a smooth transition, and you are happy with our customer service.
It was lovely speaking with you and as discussed please don't hesitate to get in touch if you have any questions going forward, you have your own personal account manager and a great customer service team that are happy to help.
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Svar från Chadwell Telecom
Hi Ashley,
Thanks for taking time out of your busy schedule to leave a review, we appreciate the good feedback from all of our amazing customers.
Feel free to contact your Personal Account manager anytime if you require anything at all.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Joe @ Chadwell
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