Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Se mer
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Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Se mer
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Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Se mer
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Företagsinformation
Skrivet av företaget
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Kontaktuppgifter
2600 South Shore Blvd, Ste 302, 77573, League City, USA
- 877-207-0561
- ask@certapet.com
- certapet.com
4,6
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have not gotten approval yet but I had an amazing consultation
I have not gotten approval yet from housing but the therapist I was assigned was insanely helpful and supportive! Im new to the adult world after graduating college and things can be scary but this gives me home and my therapist reminded me that I am not alone! I hope I do get approved for housing but having the legitimacy of the ESA is most important!
25 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you for sharing your experience! We’re so glad to hear that your therapist has been such a source of support and reassurance during this transition. While housing approvals can take time, it’s wonderful that you feel comfort in having your ESA recognized. You’re not alone, and we’re here to support you every step of the way. 💙
Svar från Certapet
We truly appreciate your feedback. It’s wonderful to know our team was able to be both responsive and welcoming during your experience.
I had a great therapist
I had a great therapist! Great Customer service
21 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
We truly appreciate your feedback. It’s wonderful to know that both your therapist and our customer service team helped make your experience a positive one.
Very kind & understanding Doctor 🙏🏼💖
Very kind & understanding Doctor 🙏🏼💖
Thank you
16 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your heartfelt message! We’re so glad you felt cared for. It means everything to us that your experience with the doctor was kind, understanding, and supportive. We're always here for you and your furry loved one. 🐾
Ease of mind
Prairie was professional and caring through this experience. I have had anxiety, depression, and PTSD and this gave me ease knowing I can now have my companion with me.
13 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for sharing this. We’re truly grateful to hear that Prairie was able to provide you with both professionalism and care through your journey. It means the world to us that you felt supported, and we’re honored to help make it possible for you to keep your companion by your side. You are not alone — we’re always here for you. 💙🐾
Certa pet has helped me continue to…
Certa pet has helped me continue to keep my Service Dog with me in situations that my anxiety over take my body. She provides pressure stimulation to help relax me.
12 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
We’re so grateful you shared this. It’s incredibly meaningful to know that we could help you continue having your Service Dog by your side when you need her most. The comfort and support she provides in those overwhelming moments is invaluable, and we’re honored to be a part of making that possible. You and your companion deserve that peace of mind.
Simple process and positive experience
Simple process and positive experience
12 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you for the kind words! We're so happy to hear the process was simple and the experience positive. That’s exactly what we strive for every time.
So far I have good experience using…
So far I have good experience using them. I haven’t used my certificate yet though
4 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you for your feedback! We're so glad you've had a good experience so far. When you're ready to use your letter, we’re here to make sure everything goes smoothly. Don’t hesitate to reach out if you need any help along the way!
Best Service Ever!
Good service! The associate workers are perfect and take care of their customers serious! I love that I associated with CertaPet because they helped me and my family!
9 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your kind words! We’re thrilled to know our team could provide great service and care for you and your family. We’re grateful to have been part of your journey with CertaPet!
My person dr Montgomery is so nice and…
My person dr Montgomery is so nice and she listens to what I tell her. She always sends me website and lira of information about my disability.
7 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
We’re so glad to hear that Dr. Montgomery’s care and resources have been helpful for you. Thank you for sharing your experience. We’ll make sure she sees your kind words!
I felt through certapet
I felt through certapet, I was able to meet a very knowledgeable therapist who listens and gave me a great bump to start navigating through my anxiety & resources in order to do so.
6 augusti 2025
Omdöme utan inbjudan
Svar från Certapet
We’re so happy to hear your therapist provided the guidance and resources you needed to start managing your anxiety. Thank you for trusting us and sharing your experience!
Additionally, it must be understood that this is a common need in these times, racism and discrimination is a supremely negative pastor, and this has been seen throughout history, history in all socie
I must say it was a bit difficult because you don't have the staff, and I understand that having bilingual people isn't a requirement for the company, but this would open up the opportunity for other people who have insecurities, disabilities of some kind, or a cognitive or psychological process, or a disorder. Somatic peaks, etc.
Additionally, it must be understood that this is a common need in these times, racism and discrimination is a supremely negative pastor, and this has been seen throughout history, history in all societies, when due to a difficulty learning languages in paintings and in any environment, people cannot be added, and more, this is looking for real help for a real fact, in our case our dog has been a great support for my wife, even for me, but it is still important to recognize that the therapist could not offer the possibility of what another person could help interpret my wife on our own
25 juli 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you for sharing your experience with us. We truly understand how important it is to feel supported, especially when language or other personal challenges are involved. While we don’t currently have bilingual staff, your feedback highlights the value of having bilingual staff, which would make our services more inclusive.
We’re sorry your wife didn’t feel fully supported; that’s never our intention. Your insights are valuable and will help us enhance our service to all members of our community.
Thank you again for your honesty.
Overall great service and very rapid…
Overall great service and very rapid couldnt be happier with their services.
17 juli 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience and that our fast service made a difference. Your satisfaction means the world to us, and we're always here whenever you need support. Thanks again for choosing us!
Svar från Certapet
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and the guidance helpful. Making things simple and clear for you is exactly what we aim for. If there's ever anything else we can do to support you, don't hesitate to reach out!
Easy to set up
Easy to set up. I was Assigned a Dr within 24 hours. I received clear instructions on how to navigate my letter within my portal. Pretty straight forward.
30 juni 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your feedback! 😊 We're glad to hear that the setup was easy, you were connected with a doctor quickly, and the instructions were clear and straightforward. It's great to know your experience navigating the portal and accessing your letter was smooth. If you ever need anything else, we’re just a message away!
Linus my PSD
Working with certapet was not only easy but very thorough and thoughtful. If you need to take your animal with you in order to feel good, be good and do good, certapet will help you get there. Thank you certapet! You have made my life so much easier and much less anxious.
25 juni 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your kind words! We’re truly glad to hear the process felt both easy and thoughtful. It means a lot to know we could help make life a little calmer and more manageable for you. Wishing you and your companion all the best and we are here for you if you need anything else!
Very thorough and appreciated that this…
Very thorough and appreciated that this was not just an ESA mill, and you were properly vetted by professional
25 juni 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for the kind feedback. We’re glad the experience felt thorough and professional; that’s exactly what we aim for. We appreciate your support!
CertaPet’s the best
The service at CertaPet was fast, knowledgeable and convenient. Thanks, CertaPet
23 juni 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your kind words! We’re so happy to hear that you found the service fast, knowledgeable, and convenient—that’s exactly what we aim for. We truly appreciate your trust in CertaPet!
Svar från Certapet
Thank you for your feedback! We're happy to know your experience met your expectations, and we look forward to helping again in the future.
Tracy was so helpful and sweet during…
Tracy was so helpful and sweet during our conversation. The entire process for Certpet was a breeze and very stress free. Thank you to everyone for helping me.
19 juni 2025
Omdöme utan inbjudan
Svar från Certapet
Thank you so much for your kind words! We're thrilled to hear that Tracy made your experience smooth and stress-free. Our team takes pride in making the Certpet process as seamless as possible, and it's wonderful to know that it showed. We truly appreciate your trust in us and are always here if you need anything in the future!
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