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Cbvelo Omdömen 105

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Bike is as advertised. Received without a scratch. Took longer than i expected to put together but I wanted to be sure i did it correctly. The only issue im seeing, is the battery seems to pop out whi... Se mer

Betygsatt 5 av 5 stjärnor

I have had nothing but great service from Cbvelo. They promptly return messages and are accommodating, friendly and always anxious to do the right thing for the situation. Rare for a company, they go... Se mer

Betygsatt 5 av 5 stjärnor

EV bikes exceeded our expectations, customer service was outstanding. We're very satisfied we went with Cybervelo to purchase our bikes. Great manuals to help with assembly, also very helpful vid... Se mer

Betygsatt 3 av 5 stjärnor

I really like the bike. It’s fairly easy to build although the instructions I feel were from an older model so there were some minor discrepancies( there was nothing menitioned about installing the ki... Se mer

Företagsinformation

  1. Cykelaffär
  2. Butik med cykeltillbehör

Om Cbvelo

Skrivet av företaget

Cybervelo E-Bike

Welcome to Cybervelo

Cybervelo entered the e-bike industry in 2013. We are an electric bike company that loves to listen to our customers' suggestions. We only offer the best electric bikes at affordable prices. Constructed from the strongest 6061 aluminum and magnesium alloys, our bikes resist oxidation, and corrosion, and are affordable. You will enjoy your bike for years to come for the least amount of money.

When it's time to go out there and explore the world, we wouldn't settle for anything less. Enjoy the ride.

What we can guarantee

Free shipping & One Year Warranty

Free shipping & One Year Warranty
Make e-rides accessible, fun, and reliable—turn every commute & adventure into a joy, with affordability at heart.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

105 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(105)

105 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

I really like the bike

I really like the bike. It’s fairly easy to build although the instructions I feel were from an older model so there were some minor discrepancies( there was nothing menitioned about installing the kick stand and the brake caliper mounting is a little different). My main problem is while scrolling thru the reviews I found a review that was supposedly made by me that I hadn’t made. Seems a little dishonest. I give the bike 5 stars though

27 maj 2026
Betygsatt 4 av 5 stjärnor

Cybervelo Bike Build

The e-bike arrived in a sturdy box and upon unpacking I was happy to find the front fork assembly was already in place. The remaining assembly was well explained and went well. With the exception of the back tire rack component. It did not want to line up with the four screw holes no matter how I tried. It eventually took some steel mallet engineering to bend the two front arms to get them aligned before fitting. Once complete all was grand! Beautiful bike!

27 maj 2026
Betygsatt 1 av 5 stjärnor

Hello,

Hello,

I ordered 2 bikes and 2 baskets on may 17th and i have only received 1 basket. Please help me.. I paid 1400.00. here are my order numbers;

393094698380
393096026208

381409791725
AND I CANNOT GET A HOLD OF ANYBODY!!!!

26 maj 2026
Omdöme utan inbjudan
Logotyp för Cbvelo

Svar från Cbvelo

We would like to apologise sincerely for your unpleasant experience. We take all user feedback very seriously and hope to resolve the issue you encountered. Please contact us at support@cbvelo.com with your product and order details. Thank you for allowing us to improve our service. We look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Really good and timely manner received

I had no issues at all in placing my order and it was delivered less than a week later. Cybervelo is a really good company to work with. Thank you so much, I intend to use my E Bike, Bee, and take good care of her to make sure she's with me for a long while.

11 maj 2026
Betygsatt 1 av 5 stjärnor

Delivered damaged.and

Delivered damaged.and. never got a.return email about the damage. Tried multiple time to contact.. Terrible service and now a YEAR LATER get a response. WHAT A JOKE!!!!!!!

15 augusti 2025
Logotyp för Cbvelo

Svar från Cbvelo

We would like to apologise sincerely for your unpleasant experience. We take all user feedback very seriously and hope to resolve the issue you encountered. Please contact us at support@cbvelo.com with your product and order details. Thank you for allowing us to improve our service. We look forward to hearing from you.

Betygsatt 4 av 5 stjärnor

Great bike and battery however my…

Great bike and battery however my concern is troubleshooting why my bike wheel is rubbing against something on back wheel. The manual is not detailed enough to figure this out. I cannot ride a bike when the back wheel is noisy. The fender on front wheel has also caused issues. Taking apart and reassembled twice to figure out which way the front wheel and fender wires go

16 maj 2026
Betygsatt 5 av 5 stjärnor

E10 error fixed promptly

my wife and I purchased two Cybervelo elec bikes and had an issue with one of the bikes with an E10 error.
Cybervelo worked promptly with us helping us to resolve the code error. after several emails of pictures and video they sent a new motor controller resolving the error. Iam pleased with the chat and email of their customer service

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice ebike!

The conversations,via email, was very helpful,and in a timely manner. Even with the time difference, I would always antiticipate a response within 24 hrs. The price is wonderful . It's a little heavier than anticipated, but,all in all,a nice price and works well. Thnx!

11 maj 2026
Betygsatt 5 av 5 stjärnor

Very attentive customer service during the ordering process

Very attentive customer service while ordering my new EK9. I really did my homework before ordering this specific model and by all accounts this is supposed to be one of the best e-bikes on the market for the money. Although it is yet to arrive, I anticipate many years of fun and great travels with my new Cybervelo EK9.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good Service!

Low cost shipping, but came by FedEx Ground service. Good quality product (rear view mirrors for e bike). Install was relatively easy.

7 maj 2026
Betygsatt 5 av 5 stjärnor

The bike is great

The bike is great. I have spoken with the seller on two different times. They are very helpful. Keep in mind the response time is different because we live in different time zones. Good bike backed by a better company.

7 maj 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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