Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Se mer
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Se mer
Företaget har svarat
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Se mer
Företagsinformation
Skrivet av företaget
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
Kontaktuppgifter
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, Storbritannien
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4,5
Utmärkt
283 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant I buy from these every week.
19 juni 2023
Omdöme utan inbjudan
Fantastic products, great service
Fantastic products, quick delivery and superb customer service. I have had brilliant customer service and support from them. I am a new small business and I am so impressed by their service. Well done. First class.
20 juni 2023
Omdöme utan inbjudan
Quick response and great help
Quick response and great help, will order stuff today for next day delivery
15 juni 2023
Omdöme utan inbjudan
Liberty was excellent
Liberty was excellent. Got me exactly what I wanted.
13 juni 2023
Omdöme utan inbjudan
Thank you Hayley
Order was wrong however quickly rectified thanks to the help of Hayley. Cannot thank you enough, highly recommend xx
8 juni 2023
Omdöme utan inbjudan
Liberty was so nice and helpful
Liberty was so nice and helpful, fixed our wrong delivery in no time at all with no fuss.. Excellent
7 juni 2023
Omdöme utan inbjudan
Catering24 delivery days
I would like to make a massive shout out to Jackie who today realised that I had put an order through for the wrong date and got it touch with me to confirm the date. Thankfully I will get my order tomorrow :-)
6 juni 2023
Omdöme utan inbjudan
I would like to take this opportunity…
I would like to take this opportunity to thank Laura, I sent in a WhatsApp message about part of my order missing. She called me back promptly to discuss this and sorted it out. Amazing Service 👏
1 juni 2023
Omdöme utan inbjudan
Poor Service dealing with damaged item
Ordered some dishwasher detergent - on arrival Dpd told me it was damaged . When it arrived container was leaking and had been rebagged due to leak / despite telling catering24 this - they refuse to give refund without photographic evidence which we didn’t have due to staff decanting what was left of contents - the liquid 5ltrs were packed in just a box with no protection in the box ! we WERE regular users of this company since 2021 spending over £1000 a year with them but not anymore - Any company that does not take responsibility to resolve its mistakes or listen to its paying customer doesn’t deserve the business !
30 maj 2023
Omdöme utan inbjudan
Svar från Catering24
We're sorry that our previous solution didn't resolve your concerns. As a representative of our team, I want to assure you that we're dedicated to improving your experience. We hope to welcome you back soon.
Speedy Delivery and Great Service
Needed cups, ordered at about 18:45 and they arrived next day by lunchtime! Perfect service - would recommend and will use again. Thanks!
19 maj 2023
Omdöme utan inbjudan
Good prices, great customer service
I been ordering from Catering24 for a couple of years now and they’re always so kind and helpful. Lynnette especially! She’s always ready to help if I have a question regarding my order.
I would highly recommend Catering24!
22 maj 2023
Omdöme utan inbjudan
great service
great service , with freindly team allways on hand to help
22 maj 2023
Omdöme utan inbjudan
Great customer service
I had a faulty batch of bags and they gave me a full refund.
I will definitely use them again.
Liberty was very efficient and came back to me within a few days.
Thank you 🐾
19 maj 2023
Omdöme utan inbjudan
Very helpful over the phone
Very helpful over the phone, orders delivered next day.
My favourite company to use.
17 maj 2023
Omdöme utan inbjudan
I was helped by Jackie Whitehead who…
I was helped by Jackie Whitehead who was very efficient, professional & helpful with my query
16 maj 2023
Omdöme utan inbjudan
I have been ordering from C24 for a few…
I have been ordering from C24 for a few years now, always helpful in times of need, easy fast delivery and ordering. Team very friendly and products always as described and of course very reasonably priced
9 maj 2023
Omdöme utan inbjudan
Jackie is excellent and super…
Jackie is excellent and super professional. Goes the extra mile and is great at her job. Thank you, Jackie.
3 maj 2023
Omdöme utan inbjudan
Helpful telesales staff I recommend…
Helpful telesales staff I recommend Jackie always helpful and can always find what I need. Been using the company for years
3 maj 2023
Omdöme utan inbjudan
always 5 star with catering 24
always 5 star with catering 24, jackie is always really helpful, good service and quick delivery.
thanks
2 maj 2023
Omdöme utan inbjudan
Quick delivery, good customer service quick response
Quick delivery, also notified me when an item came back in stock after I used the notify me option.
Reasonable prices and also easy to communicate to customer service via whatsapp
28 april 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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