They turned up on the right date, just a shame it was so long after they were originally booked. They carried the work efficiently and courteously, and tidied up afterwards. They had to take heavy mac... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Catalyst Services were wonderfully helpful, professional and courteous. They helped to promptly get an issue with a broken drain resolved with minimal fuss. Due to issues caused by waste overflowing,... Se mer
Really good communication by phone before our appointment day, and the team were very good on the actual day. They had to dig multiple deep holes to take samples in our back garden which is paved ov... Se mer
Företaget har svarat
The work was started as arranged and completed without issue. Old drains were dug out and replaced. Afterwards it was hard to tell there had been any work done, everything was so neat and tidy. Very c... Se mer
Svar från Catalystservicesuk
Hi Andal, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
The agent on the phone got me sorted…
The agent on the phone got me sorted when I had a blocked toilet,the service and prompt and efficient.
17 juni 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Yates, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Excellent service and communication…
Excellent service and communication from Catalyst, following their instruction by our Insurer to investigate / rectify water main (service line) leak.
They were very quick to make contact, and arrange attendance by contractor, keeping us updated throughout. It was also comforting and reassuring to have an appointed claims handler (Daniel Turnbull), thus making it unnecessary to have to speak to different people. Dan was on the ball throughout!
15 juni 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Garry, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Blocked drain - Prompt & Efficient service
Had to call my insurance Co this morning who gave CaraystserviceUK my details for a blocked drain. Got a call as promised within hours today and two guys arrived by 1pm. Rodded and cleared the drains and checked all facilities working before leaving everything as was. Many thanks for prompt, efficient and courteous service. Would definitely recommend.
12 juni 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Heather, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Efficiently answered my call
Efficiently answered my call, rang me back to confirm company visit and came and fixed my drain blockage with ease. Very pleased with the service provided.
20 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Sally-Anne, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Friendly and helpful
Friendly and helpful. Always able to get through and excellent knowledge.
18 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars (118477)
Great job main drain from the house was…
Great job main drain from the house was blocked. I had plunged it and rodded it from the man hole but could not shift it. Less than 24hrs from my phone call the team was out. They water blasted the lenght of the whole drain clearing years of built up debris. Great job in under 40 minutes.
18 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Michael, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Great service.
Timely response, rang back when they said they would, courteous and helpful on the phone, technician was friendly and problem sorted within a couple of hours of reporting it.
12 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Paul, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Svar från Catalystservicesuk
Hi Roy, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Excellent and helpful and above all…
Excellent and helpful and above all quick. My drain was unblocked within 2 hours of my call.
16 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Rick, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Reactive rather than proactive in dealing.
If you are put in touch with them through an insurance call out for a boiler fault, the claims company should give you the chance to source your own and then invoice them back ( take this option unless you’re desperate). The first contact from them after the insurance referral is pretty rapid. They seem to have geographical challenges getting to anyone outside their base of Lancashire. I was told I would have a visit on Tuesday mid morning, had to chase up on day, was told and hour, then a call from Engineer who said it would be 1pm. No call, chased again at 2pm and the van broke down. They couldn’t get me a visit sorted so had to opt for Wednesday, first appointment of day agreed. Rocked up mid morning.the didn’t get a referral back to the claims company for over 24hrs and this was probably because I had to chase up again, It appears on the face they don’t have the resource to handle being a sub contractor. So if you’re vulnerable and dependent on heat and hot water, explore a different option.
1 star for initial fast contact and reasonable hold time on phone.
3 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Kevin, Further to our communication you have advised thh matter is now resolved. SHould you need to contact us to discuss further please email info@catalystservicesuk.com
Thumbs up
Great service had to dig front and back for underground pipes .Everything put back as it was .Very professional
2 maj 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Paul, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Fantastic service
Fantastic service, even though it was Easter weekend.
10 april 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Barry, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars (120008)
Really good service
Really good service. Quick response and resolved the problem within 15mins. Friendly pleasant chap that came out too.
22 april 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Thanks for your feedback, can you let us know which claim we helped you on so we will pass on your positive feedback to the handler.
Excellent service
Engineer arrived quickly. Very friendly. Dealt with problem quickly. Much appreciated.
14 april 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Mr and Mrs Butler, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
The young man who came to sort out…
The young man who came to sort out toilet blockage was very good
31 mars 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Brendan, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Fast and friendly
Excellent service from ringing insurance company late Friday afternoon to getting job done all within an hour.
17 mars 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Sue, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Amazingly good service
Amazingly good service. Called about a blocked drain and they had a drain company here clearing it within about half an hour.
20 mars 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
From initialDrain problems contact
From initial contact, the service was efficient and the agent was polite and informative. I was told that the drain operative would be at my house early the following morning. The operative contacted me early morning informing me that he would be with me in about an hour. On arrival he got on with the job and cleared the blockage efficiently. He was polite and friendly. I could not fault the service. Overall an excellent service,
16 mars 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
Punctual polite and very efficient
3 mars 2023
Omdöme utan inbjudan
Svar från Catalystservicesuk
Hi Ian, we appreciate you taking the time to review our services. We are glad you were impressed with the service.
Please keep us in mind for the future should you or friends and family need our assistance. Thanks for the 5 stars
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