Einfaches Gestalten der Handyhülle. Bild hochgeladen, etwas angepasst, bestellt. Ging ratzfatz. Bildqualität toll. Die Nachverfolgung wurde dann leider nicht angezeigt. Irgendwann lag die Sendung d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Einfache Handhabung der Selbstgestaltung. Gewünschtes Bild mit super Qualität. Gutes Preisleistungsverhältnis. Hab dann noch ein Protectorschild für das Display dazu gekauft und somit war es dann... Se mer
I initially placed an order for an iPhone 13 MagSafe case. It arrived in good condition, however the MagSafe magnets had been fitted backwards. I flipped them manually but they were still too weak to... Se mer
Delayed delivery and very unhappy with quality. Wrong size for phone, no printing on edges, tacky texture - I feel ripped off. Impossible to use this product!
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Företagsinformation
Om Case24
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- Contact@case24.com
- case24.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love having my furbaby on my case!
I absolutely love my custom phone case! The print of Bindi came out beautifully. Great quality and exactly what I wanted.
Great Picture and Quality!
I'm really happy with my picture on my case... I've just moved from UK to Australia and sadly had to leave my lovely dog behind with my daughter.. so wanted to be able to see him wherever I went..I found case24 and was able to personalise my case with his picture....not many other places did personalised cases for my phone...Samsung A35, it is very clear and great quality.. the only reason I gave 4 stars and not 5... is because I took a long time placing the picture exactly where I wanted it to be printed as to avoid the holes for the camera not to touch his head at all... when it came, they had enlarged the picture so the holes go just over my dog's right ear... at least it's not his eye... and he's bigger so it's fine...
I'll be a return customer for sure
The case looks excellent and fits the phone perfectly. I would absolutely recommend to anyone looking for a personalized case
Excellent rendition of my photography…
Excellent rendition of my photography on the case. Image was sharp and bright. My email address was quite ledgible.
Choisissez un autre site !
J'ai commandé une coque d'IPad qui n'est pas arrivée à la bonne taille. Pas de renvoi ni de remboursement possible. Par ailleurs la qualité d'impression est assez mauvaise avec un touché très granuleux et donc des visages un peu déformés. Enfin la partie avant avec une section triple n'est pas aimantée donc ne permet pas de tenir un IPad incliné après le rabat de la partie avant en forme de triangle car elle se défait immédiatement. Je déconseille donc fortement tant au niveau de la qualité que du SAV.

Svar från Case24
ATTESA LUNGHISSIMA
inizio PESSIMO
ordine effettuato e dopo 2 settimane che non arriva ho contattato l'assistenza, che mi dice che forse il pacco è stato perso e che procedono a rispedirlo.
dopo altre 2 settimane ancora non è arrivata la seconda spedizione... DOPO 1 MESE E MEZZO la spedizione è arrivata, altro che 5/7 giorni lavorativi... ma almeno alla fine è arrivata, ma statene alla larga se avete fretta.
Avevo messo 1 stella, ma poi la cover è arrivata e ho aggiornato (su loro richiesta).
Passgenauigkeit für das Handy
Das Erstellen und Hochladen ist sehr praktisch. Zum Schluß gibt es auch eine Vorschau.
Leider ist das Bild etwas zu dunkel und die Ausrichtung des Fotos ist nicht mehr ganz wie in der Vorschau.
Wird die Rückseite von meinem Handy sehr gut schützen und das ist die Hauptsache.
Does just what it needs to
Basically gonna be buying these from now on. Enough protection for my needs, and the customizable picture is sturdy and a good quality print. Love it.
Aufpimpen des Handys vom Normalstatus
Das Bestellen und Hochladen der Datei, als auch die Ausrichtung des Motivs war sehr leicht. Gute Qualität und sehr schnelle Lieferung. Danke
Alles Top und höhe Qualität.
Horrible customer service
Updating for a final time: March 13th. I received the replacement case and it's even worse than the original. The printing issue was not addressed, and they instead just sent a matte case with the same horrible dull printing. Case24 contacted me privately and tried to say that I'm only out to hurt their business by posting a negative review without any sort of acknowledgement of the poor communication or the printing issues. On the plus side, I did get my money back. If you're wondering about this company, definitely shop elsewhere for a custom case. The print quality is horrendous, the communication from the company is barely existent, they will try to withhold refunds due to negative reviews and they lack the ability to see how that's poor business. March 3rd: Editing post to reflect current status: Case24 has shipped a replacement case, I was only notified that a replacement case was created and shipped AFTER I left the negative review. At no point was there communication with the company regarding a replacement case being created, even as I had attempted to follow-up with them, so how would I know? I've also been informed of the following from Case24. 'We would greatly appreciate it if you would reconsider your review. If you do, we are happy to refund your order, and you may keep the new case.' So it seems that Case24 is now threatening to withhold my requested refund due to this negative review that accurately described my experience with them. This is a pretty interesting business model where a company who has showcased horrible customer service is now attempting to strong-arm a customer by withholding a refund due to a negative review. I would definitely look elsewhere for a company to do business with if I were you. Original review is below: Complete Horrible customer service, even worse product. The customer service for this company has gone completely downhill, and so has the printing quality. I had used them in the past and really loved not only the great customer service, but the excellent printing. I recently acquired a new case for a new phone and the printing came out absolutely dull and muddled. (I have prints made from the same file, so I know the file is good) I contacted for a replacement and got an email asking for a photo of the defect, I immediately responded with a photo and then was ghosted. I followed up several days later and heard nothing. At this point, I decided I just wanted a refund and will take my business elsewhere. I put in a refund request, received an email with 'We have received your message, please give us some time to resolve this issue'. I've now waited nearly another week and there has been no communication from the company. From what I've seen, there is no phone number to speak with a person, you can only submit request tickets. It's been proven multiple times that they won't respond to the open tickets on email, so you just have to create new tickets to try to get through to them. Their social media accounts don't seem active and at this point I'm assuming the company is going to be out of business soon and they simply don't care. I'd shop elsewhere.

Svar från Case24

Svar från Case24
Super professional and efficient…
Super professional and efficient service and website and very happy with the case I ordered, very good quality and design
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