Colorcinch Omdömen 

93
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had a billing mix-up with my subscription, and Colorcinch handled it perfectly. They were super flexible and gave me exactly the solution I needed, quick and very fair. Highly recommend.

Betygsatt 5 av 5 stjärnor

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a glitch occuring when I tried to cartoonize a photo I had copied from the web. Colorcinch would not process that image correctly at all; in fact, the app created a ghost-like effect of the imag... Se mer

Betygsatt 5 av 5 stjärnor

Great customer service! Had the chance of using the app for a little bit to try it and it works really well. I tried searching galaxy and app store to turn a few pictures into cartoons to no avail unt... Se mer

Företagsinformation

  1. Grafisk designer

Skrivet av företaget

Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(93)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Peter was fabulous

Peter was fabulous! Helped answer all my questions and was very prompt in response.

12 september 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hi Sara, thank you for your kind words! We're always here if you need anything :)

Betygsatt 5 av 5 stjärnor

request solved easily

request solved easily. thanks pete

8 september 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Thank you so much! We're always happy to help :)

Betygsatt 5 av 5 stjärnor

Incredibly useful and fast tool

Incredibly useful and fast tool. It nailed what I needed to do in half the time using Photoshop. Support were brilliant too - thanks guys.

6 september 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Betygsatt 5 av 5 stjärnor

The team was helpful

The team was helpful. there were some technical issues that prevents me from using the Cartoonize.net service, but the team was putting so much effort trying to solve this problem for me. the communication was easy and and the team was helpful.

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

We appreciate your kind words! Here if there's anything :)

Betygsatt 5 av 5 stjärnor

Brilliant application

Brilliant application and first class customer service. Would highly recommend

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Betygsatt 1 av 5 stjärnor

Not working for more than 2 days

I have been using Colorcinch for more than 6 months now and it is very important for my business. Now I am not able to login to my account for more than 2 days. I have submitted multiple help requests and haven't received an answer. Basically, I am paying for services that I am not able to use or cancel.

I will edit this review as soon as the Colorcinch resolves this issue, because it is important to me.

12 augusti 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hello Ricky, I'm sorry for the inconvenience. We experienced a momentary outage, however, the issue has now been resolved. We apologize for any trouble this may have caused. Please reach out to us via https://www.cartoonize.net/contact/ and we'll do our best to put things right. Would you kindly reconsider your review and give us another chance?

Betygsatt 5 av 5 stjärnor

Had a great tech support exchange- the…

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

8 augusti 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hi Natalie, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

Betygsatt 5 av 5 stjärnor

Great app

Friendly and helpful service and a great app which helps me imagine my art in a new way. Highly recommended!

13 juni 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Betygsatt 5 av 5 stjärnor

Great apps and customer service

Great apps! Love the Colorcinch's free cartoon avatar maker. The avatars can be downloaded in multiple formats. I contacted the company with a question and got a prompt, helpful response. A+++

31 maj 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Thank you so much for the 5-star! We're here if you ever need anything :)

Betygsatt 5 av 5 stjärnor

The customer service team

The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours!

Thank-you guys!

25 maj 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

We appreciate your kind words! Here if there's anything :)

Betygsatt 2 av 5 stjärnor

It just didn't work...and no response

one star...why? It is complicated ) Here is the scenario :
I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved.
BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same...
Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience.
I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then.
Waste of time...
Ok - bye, color cinch.

Update: after this review was published
- got response from support - I missed the "Apply" button...So - adding one star...
- and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ).
In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...

11 maj 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hello Viktor, my apologies if you weren't completely satisfied with our service, however, I do wish to clarify that the effects weren't being applied because you didn't click the "Apply" button, so it is unfair to fault our product. As for our customer support, we did initially respond within 24hrs, but then needed an extra day to further troubleshoot your request, which is not unreasonable. All in all, we're disappointed in your rating, and do hope that we'll see you back again soon.

Betygsatt 5 av 5 stjärnor

I just subscribed and it seems like a…

I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!

11 mars 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Thank you so much for giving us a 5-star! We're always happy to help! :)

Betygsatt 5 av 5 stjärnor

Great Customer Service

I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.

9 mars 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hey Rachele, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

Betygsatt 5 av 5 stjärnor

Billing

My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.

26 februari 2023
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Hey Ivan, thank you for your feedback. We appreciate it! :)

Betygsatt 5 av 5 stjärnor

Good service

Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly

28 december 2022
Omdöme utan inbjudan
Logotyp för Colorcinch

Svar från Colorcinch

Thank you so much! We're always happy to help :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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