Went in to the Towcester branch to test drive a car with my family, greeted immediately by the team and was able to look at the car before Ariz came back from a previous test drive. Ariz was absol... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t fall for the reviews on this. Only thing they care about is you giving them a 5 star on trustpilot in front of them. Car was advertised to have these “best features” which they didn’t and now we... Se mer
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Jay gave us an excellent service throughout the part exchange and purchase of a new car. Kept in contact and up to date with information. He and Carsa were able to work around our needs.
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Really great service from Jordan at Towcester sorted a small paperwork issue we had our end. Very knowledgeable about all the products and warranty’s on offer very friendly and can’t do enough for the... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Skrivet av företaget
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktuppgifter
Towcester Road, NN12 8QE, Towcester, England, Storbritannien
- 02046402214
Summer price drops
4,4
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful
Awful. Took a car out for a test drive. Liked it. Called the next day to discuss buying it. I was promised a call back ....
24 hours later they called back and would not discuss options for buying. Ever since then I have been hounded and harassed with WhatsApp messages, emails, phone calls all stating I have booked another test drive, or a collection of the car. Neither of which are true.
If you are reading this Carsa, I have *NOT* booked a test drive, and I have *NOT* booked a collection.
Your communication is now harassment, please cease with immediate effect
13 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear customer,
We’re sorry to hear about your experience and the distress caused by our communications. This is not the standard of service or contact we aim to provide, and we understand how frustrating unwanted messages and calls must have been. We will review our contact processes and how test drive and collection notifications are managed to help prevent this from happening again.
Best Regards,
The Carsa Team
Great experience with Harvey today !
Great experience with Harvey today !! He made the process of buying a new car very smooth and easy, Thank you so much, we’re so pleased with our new family car. Would 100% recommend :)
20 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Laura,
Thank you for taking the time to share your experience. We're delighted to hear that Harvey made the process smooth and easy, and that you're so pleased with your new family car. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Two more issues have occurred since I…
Two more issues have occurred since I made the last report on Thursday. No one has contacted me and I’ve not reported them to my finance company to arrange for the finance to be voided
20 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear AS,
We’re sorry to hear about your ongoing concerns and the lack of follow-up, and we understand how worrying this situation must feel. This is not the level of service we aim to provide. We are reviewing what has happened here so we can address it internally and work to prevent similar experiences in future.
Best Regards,
The Carsa Team
Clear and easy transaction and friendly…
Clear and easy transaction and purchase with friendly service
20 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Sally,
Thank you for taking the time to share your experience. We're delighted to hear that you found the transaction clear and easy, and that our team provided friendly service. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Harvey
Harvey
Was very patient and helpful.
Very good service, we are so pleased with the car.
18 juli 2026
Svar från Carsa - Towcester
Dear Stuart,
Thank you for taking the time to share your experience. We're delighted to hear you received very good service and are so pleased with your car, and it's great to know Harvey was patient and helpful throughout. We appreciate you choosing Carsa.
Best Regards,
The Carsa Team
Friendly and approachable staff
17 juli 2026
Svar från Carsa - Towcester
Dear Thomas,
Thank you for taking the time to share your experience. We're delighted to hear you found our staff friendly and approachable, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
Great service at the Towcester branch
Great service from the team. Car was ready as expected and a seamless sales experience. Staff were friendly, had all the information I needed without being pushy.
18 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Darren,
Thank you for taking the time to share your experience. We're delighted to hear you received great service from the team at our Towcester branch and that everything was prepared as expected. It's great to know you found the process seamless, with friendly, informative staff who weren't pushy.
Best Regards,
The Carsa Team
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