Went in to the Towcester branch to test drive a car with my family, greeted immediately by the team and was able to look at the car before Ariz came back from a previous test drive. Ariz was absol... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t fall for the reviews on this. Only thing they care about is you giving them a 5 star on trustpilot in front of them. Car was advertised to have these “best features” which they didn’t and now we... Se mer
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Really great service from Jordan at Towcester sorted a small paperwork issue we had our end. Very knowledgeable about all the products and warranty’s on offer very friendly and can’t do enough for the... Se mer
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Jay gave us an excellent service throughout the part exchange and purchase of a new car. Kept in contact and up to date with information. He and Carsa were able to work around our needs.
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Företagsinformation
Skrivet av företaget
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Skrivet av företaget
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktuppgifter
Towcester Road, NN12 8QE, Towcester, England, Storbritannien
- 02046402214
Summer price drops
4,4
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Carsa - Towcester
Dear Gavin,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided excellent care and attention. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Jordan helped us in the whole process…
Jordan helped us in the whole process of buying. The whole experience was smooth and he ensure the whole process was easy for us.
7 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Kunj,
We're so pleased to hear that the car buying process was smooth and easy for you. It's wonderful to know our team member ensured a great experience. Thank you for your kind words!
Best Regards,
The Carsa Team
The sale person number my flat number…
The sale person number my flat number wrong on the V5 log book.
31 juli 2026
Svar från Carsa - Towcester
Dear Shumon,
Thank you for choosing Carsa and for taking the time to bring this to our attention. We’re sorry to hear that there was an error with the flat number recorded on your V5C when the vehicle was registered.
We appreciate that receiving your vehicle documents with incorrect information is frustrating, and we apologise for the inconvenience this may have caused.
We will look into the concerns you have raised internally, including how the incorrect address was submitted, so that we can understand what happened and ensure the appropriate steps are taken to rectify the information.
Thank you again for being a Carsa customer and for bringing this to our attention.
Best Regards,
The Carsa Team
Jordan was extremely professional
Jordan was extremely professional, friendly and helpful making our car buying experience trouble free.
7 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Martin,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was professional, friendly, and helpful, making your car buying journey trouble-free. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Very professional service offered by…
Very professional service offered by Radu. Strongly recommended.
7 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Haider,
Thank you for taking the time to share your experience. We're delighted to hear you found our service professional and that you strongly recommend us. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Harvey and Jordan worked together to…
Harvey and Jordan worked together to make the expiriance really easy.
6 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Barrie,
Thank you for taking the time to share your experience. We're delighted to hear that our team members worked together to make your experience easy. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Visited to test drive a Porsche
Visited to test drive a Porsche. Service from booking appointment to test drive was excellent and was the guidance from Jordan. Sadly didn’t purchase it, maybe not ready for electric.
6 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Martyn,
Thank you for sharing your positive experience. We're delighted to hear that the service, from booking to the test drive, was excellent and that our team member provided great guidance. We understand that electric vehicles aren't for everyone, and we appreciate your honest feedback.
Best Regards,
The Carsa Team
Jordan @ towcester
5 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Paul,
Thank you for the fantastic 5-star review! We really appreciate you choosing Carsa Towcester and taking the time to recognise Jordan. We’ll be sure to pass your kind words on to him.
Thank you again for being a Carsa customer, and we hope you enjoy your new car!
Best Regards,
The Carsa Team
Very disappointing after care from Carsa...
I recently purchased a car from Carsa Towcester which I was very happy about. The staff were helpful and polite and made the sale of the vehicle easy. On returning home with the car and cleaning it myself at the earliest opportunity I found some cosmetic damage to the top of the back bumper. I immediately raised this with carsa customer services and was basically told that I accepted the condition of the car when I signed my agreement. This damage was not pointed out to me when viewing the car and from the looks of it, it has been previously repaired to a poor standard. Carsa have washed their hands of it a d its now my problem to get it repaired at my own cost. BE WARNED PEOPLE!!! Take the car away from the carport outside the showroom and inspect it thoroughly and reporting floors with the car before signing any agreement. To be treated so well before purchasing the car and so poorly after is very disappointing and has ruined my good experience with them.
27 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Stuart,
Thank you for choosing Carsa Towcester and for taking the time to share your experience. We’re pleased to hear that you found our team helpful and polite and that the purchase process itself was straightforward.
We’re sorry to hear that you were disappointed with the experience after returning home with the vehicle, particularly in relation to the cosmetic concern you have raised. We appreciate how frustrating it can be to discover something after getting the car home, especially when you had been happy with your experience up to that point.
We will look into the concerns you have raised internally, including how the vehicle was presented and the communication surrounding your query, so we can better understand what happened.
Thank you again for being a Carsa customer and for bringing this to our attention. We hope we can use your feedback to improve the experience we provide to our customers.
Best Regards,
The Carsa Team
Car was available when booked and the…
Car was available when booked and the process of organising the test drive was very simple and easy. Staff at the dealership were very friendly and super helpful.
2 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Dominik,
Thank you for taking the time to share your experience. We're delighted to hear that the car was available as booked and that organizing the test drive was simple and easy. It's great to know our staff were friendly and helpful.
Best Regards,
The Carsa Team
Jordan was very helpful and even took…
Jordan was very helpful and even took the car home for a few days to get the range up to 250 from 140. Car was cleaned and ready to go on the same day.
2 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear K Parker,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very helpful and ensured your car was ready and cleaned on the same day, with an improved range.
Best Regards,
The Carsa Team
Great Customer Service
Rosie was great despite being super busy with other customers at the time of my visit.She went the extra mile to make my purchase as easy and straightforward as possible on the day.Thanks Rosie !
1 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Mark,
Thank you for taking the time to share your experience. We're delighted to hear that Rosie went the extra mile to make your purchase as easy and straightforward as possible, especially while she was so busy. Your kind feedback is very much appreciated.
Best Regards,
The Carsa Team
Jordan and Kamil was very helpful 🤗
1 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Phoebe,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan and Kamil were so helpful and that you felt well looked after.
Best Regards,
The Carsa Team
Buying a used car from Carsa Towcester
Good experience from start to finish. Thank you Radu and Anton. Car was good price and the showroom is nice. No high pressure. Everyone was very friendly who I met.
1 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Sid,
Thank you for taking the time to share your experience. We're delighted to hear that you felt well looked after throughout, found the car to be good value, and enjoyed the relaxed atmosphere at our Towcester showroom. It's great to know that Radu, Anton and the rest of the team made a positive impression.
Best Regards,
The Carsa Team
Lovely experience from all the staff…
Lovely experience from all the staff especially Harvey who helped from beginning to end. Love my Mini!
Thanks
1 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Sammy,
Thank you for taking the time to share your experience. We're delighted to hear that you had such a positive experience with the team and that Harvey was able to support you throughout. We hope you continue to enjoy your Mini.
Best Regards,
The Carsa Team
Really positive experience
Really positive experience. Got a great car at a fair price. Radu was fantastic and took time to go through all the options and paperwork explaining things without fuss. As someone who has worked in sales myself I found he did a good job of trying to upsell (as is his job) but was never too pushy and always professional. Would certainly use Carsa again (although car is great and don't think my wife will want to change it for a while!)
22 juli 2026
Svar från Carsa - Towcester
Dear Mel,
Thank you for taking the time to share your experience. We're delighted to hear you’re pleased with your car and felt the price was fair. It’s great to know that Radu’s professional and balanced approach made the process clear and comfortable for you. We really appreciate your kind words and look forward to welcoming you again in the future.
Best Regards,
The Carsa Team
Great service and a smooth sale !
We received excellent service and had a great experience with Radu at Carsa’s Towcester branch. We got a fair price on our trade-in and a great deal on our new car. Thanks Radu and the team for making the overall exercise smooth and efficient !!!
31 juli 2026
Svar från Carsa - Towcester
Dear Matt,
Thank you for taking the time to share your experience. We're delighted to hear that Radu and the team at our Towcester branch provided excellent service and made both your part-exchange and purchase feel smooth and efficient. We hope you enjoy your new car.
Best Regards,
The Carsa Team
Great service for good value vehicle
Radu was clear and helpful showing us the car we had reserved. Spending time answering any questions we had. Radu then made the part exchange process really easy
31 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear Lisa,
Thank you for taking the time to share your experience. We're delighted to hear that Radu was clear and helpful, and that he made the part exchange process straightforward for you. We hope you enjoy your new vehicle.
Best Regards,
The Carsa Team
Easy process from start to finish and…
Easy process from start to finish and Rosie gave full easy to understand process and part ex process managed again easily, great way to buy a car and great car choice and price
31 juli 2026
Svar från Carsa - Towcester
Dear Mark,
Thank you for taking the time to share your experience. We're delighted to hear that you found the process straightforward from start to finish and that Rosie was able to explain everything clearly and manage the part-exchange smoothly. It's great to know you were pleased with the choice of cars and the price.
Best Regards,
The Carsa Team
Jordan at Towcester was excellent
Jordan at Towcester was excellent. Thank you
30 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Towcester
Dear J L Reed,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan at Towcester provided excellent service and that you were happy with your visit.
Best Regards,
The Carsa Team
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