Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Se mer
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Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Se mer
First impression was very good. Reasonable price, good communication and customer service. Beware that this company always uses a one man delivery service, does say this in t&c and also in the carpet... Se mer
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Företagsinformation
Kontaktuppgifter
Gould House, M20 4ZE, Manchester, Storbritannien
- sales@carpetsandmore.co.uk
- carpetsandmore.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company,super helpful would…
Great company,super helpful would throughly recommend. Will be looking at these next time I need carpet

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Great website and good choice of…
Great website and good choice of flooring, carpets etc
Only negative was delivery was not on time stated and if I hadn’t rang to check and ask I wouldn’t have known when I would have received my order, believed to have been a transport issue

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Excellent prices and service
Easy to order online. Easy to speak to a person. Rang the delivery driver to get an ETA for me. My underlay was missed off by accident but they arranged for delivery first thing (literally 6am!) Next day as I had the fitter coming that morning. Very pleased wouldn't hesitate to recommend or use again.

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Great prompt service
Second time I’ve ordered from Carpets and More.
Cheapest price for the carpet I was after. Excellent service. Friendly member of staff when I called them to check delivery. Carpet delivered ahead of time - delivered into house for me. Polite and pleasant delivery man
Carpet exactly what I ordered and happy with it.
Will be using again

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Customer service is top notch
Customer service is top notch, they noticed that we may have made a mistake with our order and reached out to confirm. We had indeed, they were happy to resolve on our behalf. Thank you so much!

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If you know what you want
If you know what you want (the website is a bit clunky) you really can’t fault Carpets and More. Economic and very efficient!

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Excellent service all round from start to finish.
Excellent service, from placing order to delivery. Communication superb and delivery exactly as promised. Thank you will order from yiu again for next requirements. Jayne Harrison

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Great Experience
We have bought three carpets from the company now and all went very smoothly. Carpets weren’t in stock but we were kept informed and they arrived on the dates arranged

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Excellent service
Excellent service , helped us out a lot highly recommended. Not many suppliers left that you can count on but you certainly can count on carpets and more. Thank you

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Great customer service on the phone
Great customer service on the phone. Amazing proce compared to places in bristol. Only downside is as they didn't come out to measure we didnt realise we wouldn't get the carpet up the stairs - it had to go up scaffold and in via a velux!
Highly recommended
Highly recommended - Akram and his colleague Jason provided exceptional customer service and very keen prices when I recently purchased 2 carpets. They provided me with regular updates and even chased up the delivery driver on the day of delivery to provide me an accurate time of arrival.

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Incredible service
Bought chevron parquet flooring for my living room and vinyl for our pantry and I am obsessed! Service, speed, delivery and everything else was super. Thank you!

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Would recommend carpets and more
First time using Carpets and More, small hitch with delivery but got sorted immediately and delivery made first thing next morning. Good communication from the team and great prices on carpet and underlay, what's not to like. Will use Carpets and More again. Thanks guys

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Initially poor communication, but this improved
At the beginning they were awful with communication and I had to chase them. After a complaint this greatly improved and we even added an extra carpet to the order. Hopefully they have heard the complaint and have now improved.

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How retail should be done.
Carpets were exact match to what we wanted, and more than half the price SCS quoted for same carpet.
Delivered quickly, and on time, and kept in touch every step of the way.
A credit to customer service.

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Brilliant from start to finish!
Brilliant from start to finish. Ordered our samples, which arrived the next day (good sizes too!) which helped us confirm our choices. We called to check stock, they were really helpful and confirmed the laminate we were after was in stock and helped us choose the right underlay for our floor. We placed our order online as advised. Couldn't have been easier. Our lovely flooring arrived in 3 working days, we had it fitted the following day by our fitter who was also impressed with the quality - we absolutely love it, transformed our lounge, kitchen and hall! Communication was brilliant from the team along the whole way and a special thanks to the delivery driver for calling ahead on the day and for being so helpful bringing our flooring inside. Already ordered more samples for carpets we are hoping to have for our stairs and landing from Carpets And More. Thanks again!

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Don't trust delivery dates
The carpet itself and underlay is fine and the product is expected having seen samples elsewhere. The order process and delivery was not. When ordering, the website offers you a selection of delivery dates to choose from (great so far). Once product chosen and ordered and delivery date selected, you get an email from Carpets and More. This states someone will be in touch in approx. 2 weeks to discuss a delivery date, so effectively you have to disregard your delivery date and wait to be contacted (frustrating to say the least). After 1.5 weeks i emailed for a update and had no response (not great). I emailed again at just after 2 weeks and was told carpet would be available for delivery the coming Thursday or Friday. I chose Friday. Having waited in all Friday I got an email mid afternoon claiming they didn't have a large enough van available to make the delivery and it would be Monday afternoon. I had a fitter booked to fit the carpet first thing Monday so had to rearange fitting. Having not honoured 2 delivery dates, this was unnacceptable and caused unnecessary hassle for myself and family. On this basis I would not use Carpets and More again.

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Really easy to order and great service
Quality carpet I order 22m2 quality wool carpet
I order 22m2 quality wool carpet. The price was the cheapest I could find and delivery was quick and efficient. Based on my personal experience, I recommend this supplier.

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I ordered 3 samples
I ordered 3 samples, picked one and ordered 36m2. The sales person Jason was very polite and helpful from order to delivery. Delivery was on time and the driver was again very helpful. The chosen carpet was perfect. The cost was very competitive. I would trade with you again and recommend your company without question. Happy customer DW

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