Absolutely delighted with our new LVT kitchen floor - first class service from start to finish. Polite and friendly tradesmen, screeding and laying on top of the existing tiles - really gives the roo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i made a large order of near 1000 meters square. The factory stopped making it halfway through despite the factory's commitment but Remland lady arranged for them to put some more roles into productio... Se mer
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We had a very positive experience with Remlands; from the start of the process to the finished product. Our whole house was fitted with carpet and we can’t fault the quality of the carpet itself or th... Se mer
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Same excuse they use for discolouration of kitchen lino Looks terrible It went white ish after a few week And they are saying there was grease underneath How can they make a statement like that... Se mer
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Företagsinformation
Skrivet av företaget
Remland Carpets & Flooring is a family run flooring retailer based in Folkestone, Kent with over 33 years of experience supplying quality flooring to homes and businesses across the UK. We offer a wide range of flooring options, including Carpets, Vinyl Flooring, LVT, Laminate, Wood, commercial flooring and so much more. Whether you are updating one room, renovating your whole home or working on a commercial project, our team is here to help you find the right flooring for your space, style and budget. At Remland, we pride ourselves on offering friendly, knowledgeable advice and excellent customer service from start to finish. Our experienced team can guide you through product choices, measurements, samples, suitability and aftercare, helping to make the process as simple and stress-free as possible. Customers can shop online through our website, visit our showrooms in Folkestone and Hythe, or speak to our team directly for advice and support. We work closely with trusted manufacturers and suppliers to provide a wide selection of designs, colours and finishes, with options to suit both domestic and commercial environments. From stylish carpets and practical vinyls to durable commercial flooring solutions, Remland Carpets & Flooring is committed to providing quality products, competitive prices and a personal service you can rely on.
Kontaktuppgifter
Unit 1-3 Park Farm Industrial Estate, CT19 5EU, Folkestone, Storbritannien
- 08002461099
- help@remland.co.uk
- www.remlandcarpets.co.uk
4,3
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good value
The floor on my rear access car was shiny and slippery and my mob scooter slid all over, I used 2m of blue tufty carpet from Remland. Quality carpet and good value solved the problem. Sent quickly 👍
30 juni 2026
Purchase and Fitting
A ((big)) thank you to Marie and the team for making not only the purchase but the fitting as well very professional
1 juli 2026
Great quality flooring at very reasonable prices.
Great quality flooring at very reasonable prices and customer service is 5 ⭐️ from initial enquiry to final fitting. Remland is mine and my families first choice for flooring and I highly recommend.
25 oktober 2025
Svar från Remland Carpets & Flooring
Hello,
Thank you so much for your lovely review and continued support!! We’re so pleased that you and your family choose Remland for your flooring and that you’ve been happy with both the quality and service from start to finish. Your recommendation really means a lot to us.
See you soon!
Lovely flooring and fast and efficient…
Lovely flooring and fast and efficient service. Highly recommended 🤗
23 juni 2026
Svar från Remland Carpets & Flooring
Hello Ingrid,
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with your new flooring and that you found our service fast and efficient. We truly appreciate your recommendation.
Very happy
We had a very positive experience with Remlands; from the start of the process to the finished product. Our whole house was fitted with carpet and we can’t fault the quality of the carpet itself or the laying of it. Every staff member we interacted with was helpful and knowledgable and we are extremely happy with the end result.
12 juli 2025
Svar från Remland Carpets & Flooring
Hello Brooke,
Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience with us from start to finish and that you’re so happy with the quality of your new carpets and the fitting throughout your home! We’ll be sure to pass your kind words on to the team, your feedback really means a lot to us.
We hope to see you again soon!
Fantastic company
I have worked with Remland Carpets on both a personal and professional level, and I can’t recommend them highly enough. They’re helpful, professional, knowledgeable, and reasonably priced. A fantastic company that I would recommend to anyone!
1 januari 2026
Svar från Remland Carpets & Flooring
Hello Amy,
Thank you so much for your fantastic review and recommendation. We’re really pleased to hear you’ve had such positive experiences with us both personally and professionally. Your kind words about our team, service and pricing mean a lot and we truly appreciate your continued support!! See you again soon!!
great service and products
30 juni 2026
Svar från Remland Carpets & Flooring
Hello Suzy,
Thank you so much for your review. We’re really pleased to hear you’re happy with both our service and products and we truly appreciate your support.
Excellent customer service
Excellent customer service and very helpful staff, they definitely know their stuff! Couldn’t have been an easier process
22 juni 2026
Svar från Remland Carpets & Flooring
Hello Josh,
Thank you so much for your lovely review. We’re really pleased to hear you found our team helpful and knowledgeable and that the whole process was easy from start to finish. We truly appreciate your feedback and support.
Good alround service from shop
Good alround service from shop, floor layer John and carpet layer , both good tradesmen.
Would recommend.
15 maj 2026
Svar från Remland Carpets & Flooring
Hello John,
Thank you so much for your review and recommendation. We’re really pleased to hear you were happy with the service from the shop through to the fitting. We’ll be sure to pass your kind words on to John's fitting team, it’s lovely to hear their work was appreciated.
Best wishes - Remland.
Great company
Great company, I have used Remland for both of my homes now. I always get my carpet and hard flooring and they’ve always been the cheapest and quickest to get me in! Thanks as always guys
6 juli 2026
Svar från Remland Carpets & Flooring
Hello Georgia,
Thank you so much for your lovely review and continued support!! We’re really pleased to hear you’ve chosen Remland for both of your homes and that you’ve been happy with our prices, products and service each time. We truly appreciate your kind words, thanks again from all of us.
Professional high quality services
Professional, seamless experience with remand carpets. From the online sales team, to the in store experts, remland carpets offered exceptional quality at competitive prices. I cannot recommend enough.
3 juli 2026
Svar från Remland Carpets & Flooring
Hello Hayley,
Thank you so much for your fantastic review and recommendation! We’re really pleased to hear you had such a professional and seamless experience with us, from our online sales team through to our in-store team. It’s great to know you were happy with the quality, service and competitive prices, we really appreciate your support.
Best wishes from us all
helpful phone lady
i made a large order of near 1000 meters square. The factory stopped making it halfway through despite the factory's commitment but Remland lady arranged for them to put some more roles into production; and also stored some of the rolls for me for a few weeks as there was too much for me to take in one go.
1 juni 2026
Svar från Remland Carpets & Flooring
Hello Matthew,
Thank you so much for your review. We’re really pleased we were able to help with such a large order and work with the factory to arrange further rolls for you. We’re glad the team could also assist by storing part of the order until you were ready to take it. We truly appreciate your patience, support and kind feedback!! And a big thank you for all the orders you have placed with us too.
Best wishes - Remland.
Great service
Great service. Quality product. Very happy with fitting and customer service.
5 juli 2026
Svar från Remland Carpets & Flooring
Hello Ashley,
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with the service, product quality and fitting. Your kind feedback means a lot to us.
Lovely product
Lovely product! Great service for both the free samples, to help us make our decision, and the delivery of our flooring. Thank you!
29 juni 2026
Svar från Remland Carpets & Flooring
Hello,
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with the product and that our free samples helped you make your decision. It’s also great to know the delivery service went smoothly. We truly appreciate your feedback and support.
Highly recommended
Highly recommended. Great product and very prompt delivery at a very competitive price.
22 juni 2026
Svar från Remland Carpets & Flooring
Hello Gary.
Thank you so much for your lovely review and recommendation. We’re really pleased to hear you’re happy with the product, prompt delivery and competitive pricing. We truly appreciate your support.
Same excuse they use for discolouration…
Same excuse they use for discolouration of kitchen lino
Looks terrible
It went white ish after a few week
And they are saying there was grease underneath
How can they make a statement like that as they never layed it
15 januari 2026
Omdöme utan inbjudan
Svar från Remland Carpets & Flooring
Hi Claudia,
Thank you for your additional review. We are sorry to see that you have left a further review regarding the same complaint, which has already been investigated and responded to.
As previously advised, the images and details provided were passed to the manufacturer for assessment. Their feedback was that the discolouration shown did not appear to be a manufacturing fault with the vinyl itself and they advised that it was more consistent with an issue beneath the flooring, such as trapped moisture or contamination affecting the surface appearance. This is the manufacturer's professional response to the claim.
We appreciate that we did not fit the flooring, which is why we recommended that your fitter reattend, lift the vinyl and inspect the subfloor/installation area properly. With our 33 years + of experience, this is a common issue that is raised with us when the vinyl has been laid, as well as the manufacturer so we can unfortunately identify the issue with images. We did not say grease underneath, but damp.
We understand this is frustrating, however we can only respond based on the information provided, the manufacturer’s technical advice.
Best wishes,
The team at Remland.
Svar från Remland Carpets & Flooring
Hello Cliff,
Thank you for your review! We really appreciate you taking the time to do so, we hope to see you online again soon.
Wonderful
Wonderful. Love my new coir outdoor mat! The texture, the rich dark colour and the easy communication. Thank you for making my entrance feel special!
22 juni 2026
Svar från Remland Carpets & Flooring
Hello,
Thank you for leaving a review!!
We’re delighted to hear you love your new coir outdoor mat and that you’re pleased with the texture, rich colour and communication throughout. It’s wonderful to know it has helped make your entrance feel special. Thank you again for choosing Remland, we really appreciate it!
Superb service
19 juni 2026
Svar från Remland Carpets & Flooring
Hi Graham,
Thank you so much for leaving a review, we are so glad you are pleased with the service provided! We hope to see you online again soon.
Absolutely delighted with our new LVT…
Absolutely delighted with our new LVT kitchen floor - first class service from start to finish. Polite and friendly tradesmen, screeding and laying on top of the existing tiles - really gives the room the wow factor it was lacking. Finally got round to doing a review - thanks to James for organising everything and adding that personal touch - would highly recommend! TJ
13 april 2026
Omdöme utan inbjudan
Svar från Remland Carpets & Flooring
Hello TJ,
We’re absolutely delighted to hear you’re so pleased with your new LVT kitchen floor and that it has given the room the wow factor you were looking for. It’s great to hear your kind comments about the service from start to finish, as well as the friendly and professional tradesmen. We’ll also be sure to pass your lovely feedback on to James, he’ll really appreciate it!!
Thank you again for choosing Remland and for recommending us!
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