Candid Omdömen 305

TrustScore 1.5 av 5

1,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Same experience as the other negative reviews. Zero follow through, $100 aligners that take 2 months to make. Your teeth won't end up the way you want. You never speak to an actual orthodontist ever a... Se mer

Betygsatt 1 av 5 stjärnor

Getting in touch with customer service is not easy, and have to jump through hoops. I have spent over 2 extra weeks in a retainer that i feel is no longer serving it’s purpose. I think the fact you ca... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I've been using Candid for just about three years. I had really no issues whatsoever until now. Apparently their business model is changing, and no longer allowing remote monitoring, and therefore no... Se mer

Betygsatt 1 av 5 stjärnor

Aligners cut my mouth and tongue and I have to personally shave them down every two weeks to be able to talk without a lisp and to prevent mouth damage. When I called customer service to get help they... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa och medicin

Skrivet av företaget

As of the end of 2023, Candid ceased all direct-to-consumer clear aligner products and services, and are no longer associated with this profile. Candid announced this change via news publications, on its website, and in digital communications to its customers. In the two years following the announcement, Candid assisted customers who had purchased aligner kits in completing their treatments, obtaining refunds, and beginning retention. The final day to purchase retainers as a direct-to-consumer customer was March 8th, 2024. Candid no longer provides aligners, retainers, treatment accessories, dental records, or refunds to direct-to-consumer customers. Those seeking clear aligners or retainers manufactured by Candid should work with a dental provider who uses their CandidPro product.


Kontaktuppgifter


1,5

Mycket dålig

TrustScore 1.5 av 5

305 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Pretty good so far

Pretty good so far. I'll post when my treatment is complete.

14 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for your feedback, Eduardo. As always, please give us a call at 1-844-295-6915 if you need further help.

Betygsatt 5 av 5 stjärnor

Love Candid!

My time with Candid has really been great. The technology they have to scan your teeth from home and not have to go to the dentist is unreal! I see such a transformation in my teeth already plus they’re getting whiter too.

13 oktober 2021
Logotyp för Candid

Svar från Candid

Hi MJ. Thanks for your feedback! We really appreciate it.

Betygsatt 5 av 5 stjärnor

great product

great product, easy to implement and no need to go to your dentist boring visits any more.

13 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for your feedback! We appreciate it.

Betygsatt 5 av 5 stjärnor

Once I got over the first step of doing…

Once I got over the first step of doing my own scan (which is super easy) everything has worked so smoothly. I can't believe I'm straightening my teeth without ever going into a dentist's office. Amazing.

13 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for sharing, Forrest! We appreciate it.

Betygsatt 4 av 5 stjärnor

This was one of the best investments…

This was one of the best investments ever...Once you get past the impressions which I ended up going to the Candid office in San Jose..They where awesome took the impressions and got my braces. Since then it's been smooth sailing..I love watching my progression and I find myself smiling alot more..it has given me the confidence to feel good about myself once more..Can't wait to see the final outcome..Thank You Candid!

13 oktober 2021
Logotyp för Candid

Svar från Candid

Hi Bonny. Thanks for your feedback! We really appreciate it.

Betygsatt 5 av 5 stjärnor

Grandma has braces!

Alright, more accurately,, grandma has Candid Aligners. I am only in my 4th tray, and have minor crowding of my lover teeth, with one tooth at a slight angle. This made it difficult to floss, and honestly, the appearance has always bothered me. So, this grandma got Candid aligners. The monitoring by orthodontists while being able to be monitored remotely was the reason I chose Candid. As an added bonus, my teeth are much whiter without strong whiteners that I find painful. One place that shows one's age is their teeth. I honestly look younger with my white, evenly spaced aligned teeth. And? No one can tell I am wearing them.

13 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for your feedback, Sally! We so appreciate it. :)

Betygsatt 4 av 5 stjärnor

Glad I finally made the decision to…

Glad I finally made the decision to straighten my teeth. Candid Co is very easy from the start. I especially like the ease of app and online communication with the orthodontist. My only wish is I could email them directly back from the feedback I get on my routine scans. Otherwise, I like the process and the progress so far.

8 oktober 2021
Logotyp för Candid

Svar från Candid

Hi Susan. Thanks for your feedback! We really appreciate it, and will send it along.

Betygsatt 4 av 5 stjärnor

I'm only about a third of the way…

I'm only about a third of the way through my treatment, so it's hard to give a thorough assessment. However, so far it's been pretty great. It's not too painful, the aligners are easy to wear/clean. I like that they're whitening my teeth as well, that's a bonus I didn't expect but very much appreciate. The only reason I didn't give a full five stars is that the reports feel automated. I would like just a tiny bit more information that's specifically for me. It's really more about feeling like an orthodontist actually is looking at all my scans and not a robot. So far, that's my only suggestion.

6 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for your feedback, Kristin. We really appreciate it!

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service. App is intuitive and easy to use. Latest updates make instructions even clearer with regard to video capture reviews. I think Candid would do well to offer more whitening options throughout treatment. More foam than just a single bottle (which everyone knows won't last the duration of treatment). Other than that it's been a great experience! So far so great!

3 oktober 2021
Logotyp för Candid

Svar från Candid

Thanks for your feedback, Luis. We appreciate it!

Betygsatt 5 av 5 stjärnor

I love doing this 100% remote

I love doing this 100% remote. When I have run into issues with the application I have always been able to get a customer service person who is delightful.

30 september 2021
Logotyp för Candid

Svar från Candid

Hi Patricia. Thanks for your feedback! We really appreciate it.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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