Caden Lane Omdömen 1 850

Customer service was A+. I haven’t received my items yet but I know I’m going to love them!

I have purchased 3 personalized newborn gown with beanie on 2 separate occasions and the process was seamless. Customer service is prompt and they are very kind and personable. The little gowns were so soft and sweet ... Definitely will keep ordering in future

I appreciate that when I made a mistake and double ordered an item, customer service was absolutely excellent! Kept in touch and immediately refunded my card. Well done Caden Lane!

Caitlin was amazing! So quick to getting back to me and asking what I wanted. Immediately put in a replacement and it is already done!

I needed help putting together coordinating items by color. A solid personalized blanket with a coordinating print knotted gown was my focus. The customer service rep that contacted me gave me several options and confirmed some of the choices I had already chosen. It felt like a personal shopper. Lol. My items arrived quickly and each one was as I expected.
Thank you for a great online shopping experience.

They didn’t hesitate on sending me the item again when mine was no where to be found. They were very professional and nice.

My email provider is changing two of their old email services and is making those of us that have had our same email addresses with them for YEARS change our emails addresses.
Caden Lane merged all of my information from my old email to my new so I wouldn't lose my info, history and rewards.
It is so nice to have helpful customer service when it is already a HUGE pain in the ...and a WASTE of MANY hours that an email provider MAKES customers change their email address. Either you change providers or stay with the current, but either way, you have to change( at holiday time on top of everything already!!!)
Caden Lane was very helpful!

I love the clothes from this company but in addition, their customer service is fantastic.

We love Caden lane and are usually willing to pay a little bit more than typical baby clothes as it’s always excellent quality. Recently I received a sleeper onesie that I was hoping my daughter could wear on thanksgiving but unfortunately both ends a of the double zipper fell off and there was no way I could get it back on. I reached out to Caden Lane’s customer service and they were super nice, helpful, and responded actually within minutes. They are sending me a new one right away at no charge!

I had a question about an order that said it was pending. I reached out for clarification and my questions were quickly answered with kindness.

The support team was quick, professional, kind and understanding.

Wonderful customer service. Quick response. Truly care about their customers.

Caden Lane made sure that they helped me with a product I had some issues with. They got back to me quickly and responded with a great way to make it right! Amazing customer service!

My granddaughters name change a few times in this process and when the name was finally 100% locked in I added it to my cart. At check out I somehow had 2 blankets. I deleted one and paid. When my order came in I had deleted the wrong blanket and now have a blanket with the wrong name. They were kind enough to give me 40% a new blanket to help with my mistake.

Thanks so much for the wonderful service, communication and follow up! You are appreciated!

I love all of my Caden Lane products! The quality is great, the material of the clothing is soft and lasts a long time, and I love that some of the products can be customized. The customer service is also top notch! They are very quick with responding and answering any questions or resolving issues.

Amazing customer service! Helped me quickly with my issue. Couldn’t be happier. Highly recommend

Pregnancy brain got the best of me, and I could not remember if I placed the custom name in the box for our son’s first hat. I emailed the customer service team, and I had a response within hours, with an answer, and a little preview of the product I was soon to receive. Hands down best customer service I have dealt with.

Very responsive and helpful!!! Thanks so much!:)

I ordered 2 of the cutest t-shirts for Christmas gifts.
My order arrived quickly. I am looking forward to seeing the smiling faces when these gifts are opened!
I have to add that the customer service Caden Lane provides is TOP NOTCH! I will definitely order from this wonderful company again!!