I had such a great experience with Caden Lane’s customer service! I reached out because I wanted to change my daughter’s middle name on a customized blanket and wooden sign I ordered, and they respond... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A fraud . On their website they have written that for international shipping the import duties are calculated at time of checkout . I ordered 2 clothes and one name plate for my new born . Today I hav... Se mer
I placed an order one evening and accidentally ordered 2 of each item. I emailed Caden Support and they responded right away! They were able to refund me for the accidental dups! I appreciate the qu... Se mer
This was the first time I've ordered from Caden Lane, and the experience did not disappoint. I had a problem placing my order and was immediately offered help via text to successfully place my order w... Se mer
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The baby boutique you've been looking for! Shop our HUGE selection of stylish baby bedding sets, accessories, big kid duvet covers, and baby & toddler apparel.
Kontaktuppgifter
San Antonio
- cadenlane.com
Har besvarat 29 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very cute, great quality product
Great quality products and excellent customer service!!
I have ordered many items including personalized blankets, swaddles, car seat covers and newborn gowns. All great quality!!
I didn't order...I was ready to but…
I didn't order...I was ready to but checked with recent online internet reviews and discovered that over 21% of buyers stated "do not buy". There is no functional return policy. I'm out.
I bought a personalized bunny blanket…
I bought a personalized bunny blanket and I was unsure if I had put the correct name and the Caiden Lane went above and beyond to make sure that they can confirm my order was correct. Fast reply and it truly made me feel important. Thank you so much again!
Gown size question
I sent an email to Caden Lane to which they promptly responded and answered my question. I’m looking very forward to receiving the gown I ordered for our granddaughter.
Top notch service
Aside from adorable high quality products the customer service is top notch. I order from this company everytime a family member/friend has a baby. Will continue to do so!
Efficient and caring❤️
After I finished my order and paid for it. I noticed that I had selected the wrong color blanket to be personalized. I emailed customer service right away and within a few short hours someone swooped it up and corrected my order for me!’ I am so impressed how efficient they were. Thank you so
Much Caitlin! You rock girl!
Amazing business
Caden Lane is one of the places to buy baby clothes. I have made a mistake twice in ordering . I sent and email and the response time was amazing!! I am also a big fan of businesses like Caden Lane! The quality of clothing is top notch! I can’t say enough good things about Caden Lane💕🤩
Good customer service
I love Caden Lane products. I had never returned an item so your customer service walked me through the process. It went smoothly.
Great quality
First and foremost Customer service is top notch to help with order and right a mistake on my part, fast processing and shipping experience, DIL received labor gown and matching baby knot gown very quickly and Is in love with them I have already ordered another gown for baby in different color So very very happy I found Caden lane for our first grand babies clothes and gifts so very happy with quality and service
Exceptional Customer Service
I accidentally placed an order for the wrong size and emailed and heard back within ~15 minutes and the issue was resolved and my order updated. I feel like most companies would say it’s too late and I’d have to go through returning and reordering. I was so happy with the quick and exceptional customer service. I will continue to support a company that supports its customers.
Excellent customer service and…
Excellent customer service and beautiful products
Exceptional Products and Customer Service
Caden Lane's products are of top notch quality, and their Customer Service is equally excellent.
I received my items yesterday and they…
I received my items yesterday and they are beautiful!!!!! Just as the reviews said, great quality! I would definitely purchase another gift from Caden Lane. Thank you, Barbara Zanghi
We had a problem with the ink from the…
We had a problem with the ink from the design bleeding when washed. Caden Lane fixed it instantly by shipping us a new pair. We are so thankful for them!
Awesome customer sevice!
CL customer service is kind, quick, and efficient. We love their products.
I got a response from Caitlin very…
I got a response from Caitlin very quickly and she took care of my request promptly! I felt heard and taken care of as a valued customer!
I made a common dad mistake...
I made a common dad mistake and ordered the wrong size! I sent an email late, thinking it would be taken care of tomorrow. NOPE! Quick responses, refund, and reorder of correct sizes was amazing. Thanks again!
Great Customer Service
I paid with Paypal and went to fast and accidentally skipped the shipping address. I emailed their customer care team from my confirmation email and they had it updated in minutes! It was a great piece of mind especially since you are paying for good quality!
I got a text telling me my package was…
I got a text telling me my package was delivered. When I went outside it wasn't there. I contacted Caden Lane about this and they assisted me. A wonderful employee named Caitlin reordered and sent a replacement. That's a top quality company. Good job guys!!
the support staff quickly resolved the…
the support staff quickly resolved the problem. i was sent a personalized bib with the wrong name on it. They are quickly making me the correct one. mistakes happen and they are resolving the issue. I do wish they had a phone number but have no complaints. My great granddaughters both love wearing Caden Lane cYou make the softest yet stretchy clothing. I will continue to be you customer!
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