Just back from a great bespoke 17 night trip through France to Spain. Byway is so helpful, supportive and flexible. We arranged our own accommodation with a family for a week whilst learning Spanish.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Byways were amazing from planning to preparing a schedule for our trip & the support during our trip. They suggested stopping places along the way & booked us into really good hotels. We had 2 delayed... Se mer
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As always a well organised trip, this time to Copenhagen and Aarhus with stops in Osnabruck and Amsterdam. The hotels were excellent and in good locations. Byway are always very friendly and helpful... Se mer
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This was our fifth trip with Byway and we are always impressed with the excellent level of customer service. Great choice of hotels and always within easy reach of the railway station. Highly recommen... Se mer
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Företagsinformation
Skrivet av företaget
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
Kontaktuppgifter
International House, E1 6BD, London, Storbritannien
- +44 20 4652 0805
- hello@byway.travel
- byway.travel
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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I had a great trip due to the…experience of the Byway team.
I had a great trip due to the organisation and support from the Byway team. Hotel bookings trains and connections all first class and when things didn’t go according to plan A Byway were quickly there with an excellent plan B. All of which added to the overall experience.
13 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Brian,
Thank you so much for your lovely review. It's great to hear that everything was well organised from the outset, and that when things didn't quite go to plan the team were quick to come up with a solution. We're so pleased you felt plan B added to the overall experience! Hopefully we can help you plan your next slow travel adventure in the future :)
- The Byway team
Top notch
Excellent route planner, and excellent in-trip support. Eurostar cancelled our return train halfway through the holiday, but Byway remedied this within five minutes of forwarding Eurostar's email to them.
We considered booking our trip directly, but having priced it up, Byway's price seemed reasonable, and definitely worth having their support service as a backup if things go wrong.
27 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Alice & Bob,
Thanks so much for this fantastic review. A Eurostar cancellation mid-holiday is never welcome news, so we're really pleased the team could get everything sorted so quickly. It's also good to hear that the pricing felt reasonable, especially with the peace of mind that support is there if anything crops up. We hope to help you plan your next trip before too long :)
- The Byway team
Will definitely use Byway again
Will definitely use Byway again! Absolutely brilliant support. Super fast and efficient with any queries. Explained all the travel itineraries in exact detail. No worry or stress - just happy trouble free travel.
20 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Carolyn,
Thank you for your kind review. It's so lovely to hear that the whole experience felt stress-free and well supported from start to finish. We always want our travellers to be able to focus on enjoying the trip rather than worrying about the details! We look forward to helping you plan your next adventure :)
- The Byway team
New Experience For Us
This is the first time we have used ByWay Travel. Great company! The booking process for easy enough. We travelled from London to Brussels on Eurostar +, then onto Bruges by train. We were booked into a 4 star boutique hotel, which was lovely. Location of the hotel was centralised, so everything was nearby. About a month before our trip they held weekly seminars to go through the train app we needed for our Travel. Also there was WhatsApp support for people that needed it if required.
16 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi there,
Thank you so much for this lovely review! It's great to hear that your first trip with us went so smoothly. Your journey to Brussels and Bruges sounds like a brilliant holiday, and we're so pleased you liked the hotel. Really glad the Interrail webinar was helpful for getting to grips with the RailPlanner too. Hopefully we can help you with your next slow travel adventure in the future :)
- The Byway team
Excellent organisation
Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in preparation. On the trip itself, the Byway team were so helpful and quick to respond to our querries along the way about managing Interrail tickets and train schedules. We felt very well looked after by them.
11 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Patrick,
Thanks so much for your wonderful review. A trip through France, Italy and Switzerland is quite an adventure, so we're really pleased the planning and booking process felt straightforward and well explained. It's great to hear the team were on hand throughout the trip to help with the Interrail tickets and schedules too. Hopefully we can help you with your next slow travel escape before too long!
- The Byway team
A great holiday by rail to Switzerland
A great holiday by rail to Switzerland. The Byway team designed a superb route and hotels were just right.
12 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Liz,
Thank you for your lovely review. A rail trip through Switzerland is a wonderful choice, and we're really pleased the route and hotels all came together so well. We'd love to help you plan the next one soon :)
- The Byway team
Fun, "green" exploring
Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again
6 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Miranda,
Thank you for your kind words. We're so pleased the planning advice set you up well for the trip, and that the support was there promptly when you needed it along the way. It sounds like a wonderful adventure, and we love that you enjoyed the rail travel itself as much as the destinations. We hope to help you plan your next adventure before too long :)
- The Byway team
The wonderful Byway trip to Marrakesh
We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adventure crossing through France and Spain and then catching the ferry to north Africa. Adequate time spent in each place (although we did extend our stay in Fez to 3 nights rather than 2). As well as all the beautiful places we passed through, the travel was also a great part of the adventure. Would strongly recommend this trip. Byways made everything so very easy - even details like how to book Paris Metro tickets ahead so you did not have to queue at a ticket machine on arrival. It was great fun each evening downloading all the tickets and speculating on the next day of exploration. So sad to have to fly home due to time pressures. Would highly recommend this travel company.
3 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi J,
Thank you for such a wonderful and detailed review. It's brilliant to hear that the journey itself became such a big part of the adventure, crossing through France and Spain and onto the ferry to North Africa sounds absolutely spectacular. We're so pleased the whole family were won over, even the sceptics! It's also lovely to hear that the little details like the Paris Metro tips came in handy along the way. We hope we can help you plan your next slow travel adventure before too long :)
- The Byway team
Fantastically organised
Fantastically organised. Itinery was great and easy to follow directions. Locations and hotels were fab and all train tickets booked with seating. Caledonian sleeper was cancelled at midnight in kings cross. There was no support from them but lynne at byway rearranged onward travel and refunded our emergency accomodation. Byway support was fantastic.
7 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi there,
Thank you for your lovely review! We're so pleased the itinerary felt easy to follow throughout, and that the hotels and locations all hit the mark. It's also great to hear the train tickets and seat reservations all came together smoothly. We know a midnight cancellation at King's Cross must have been a really stressful situation, so we're glad Lynne could step in promptly to rearrange your onward travel and sort the refund for your emergency accommodation. Hopefully we can help you with another trip in the future :)
- The Byway team
Byway Holiday
Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All hotels were perfect and location of all really convenient.
Would definitely book again with Byway
28 mars 2026
Omdöme utan inbjudan
Svar från Byway
Hi Maria,
Thank you so much for this glowing review! Two weeks is a great amount of time to explore by train, and we're so pleased everything came together well for you. It's fantastic to hear that the hotels all hit the mark and that the team were on hand to answer any questions along the way. We hope to help you plan your next slow travel trip before too long :)
- The Byway team
Worth every penny!
From first enquiry to arrival at my final destination, the efficiency and support of the Byway team was exemplary. During the trip there were a few hiccups, neither their fault nor mine, and there was always a speedy response and resolution.
During the planning and pre-travel periods, the team members were available, helpful and responsive.
13 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Anne,
Thank you so much for your lovely review. It's really great to hear that the support felt consistent throughout, from that first enquiry right through to arriving at your destination. We're glad the team responded quickly when hiccups happened, and resolved things for you each time. We hope we can help you plan your next overland adventure soon!
- The Byway team
Great way to see more of the country
Great way to see more of the country as you travel. We saw the bulk of the UK, Scotland and ended with a ferry ride to Ireland. All accomodations were cosy; descriptions were accurate; the one time we required support, they were right there !
20 mars 2026
Omdöme utan inbjudan
Svar från Byway
Hi there,
Thank you for your kind words! What a fantastic route, travelling through the UK and Scotland before finishing with a ferry to Ireland sounds like a brilliant adventure. We're really pleased the accommodations all lived up to their descriptions, and that the team were on hand when you needed them. Hope we can help you plan your next slow travel journey before too long :)
- The Byway team
Really superb service from start to…
Really superb service from start to finish. Really enjoyed the hotel they arranged in Barcelona, which was so well situated for the train station and city. When I missed a connection due to a train delay, the online help was very helpful and reassuring meaning problems were quickly solved. I would highly recommend Byway for independant train travellors
10 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Steve,
Thank you for your wonderful review. We're so pleased the Barcelona hotel hit the mark, location really does make such a difference to a trip! Missing a connection can be an anxious moment, so it's great to hear the team could get things sorted quickly and put your mind at rest. We hope to help you plan your next rail adventure soon :)
- The Byway team
Amazing trip by train to Portugal (Porto)
Visited some wonderful places, stayed in fantastic hotels, with great advice and support from Byway. We had some ideas of where we wanted to go but they made the trip extra special by suggesting stops and navigating the travel for us and offering hotel suggestions.
21 mars 2026
Omdöme utan inbjudan
Svar från Byway
Hi James, thanks so much for your lovely review. We're thrilled to hear you had such an amazing trip to Porto and that our suggestions helped make it extra special. It’s great to know the hotels, itinerary, and support all worked well for you! We hope to help you with another trip in the future.
-The Byway team
Our first flight free holiday
This was our first holiday abroad since 2020 and our priority was to travel in a climate friendly way. Byway tailored our holiday around our preferred travel dates, booking trains and hotels along the way and informing us about any timetabling issues promptly so these could be dealt with straightaway. The journey guide enabled us to load our tickets when needed secure in the knowledge that they were there on a WhatsApp chat if required. We were impressed with the quality of the hotels we stayed in and the trains booked for us, often first class. Our first holiday will certainly not be our last holiday with Byway.
1 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi there, thanks so much for your lovely review. We're so pleased to hear your first flight-free holiday went so well and that we could support you in travelling more sustainably. We're really glad the journey guide, WhatsApp support, and the quality of the trains and hotels all helped make things smooth and enjoyable. We hope to help you with another trip in the future.
-The Byway team
This was our second trip via Byway
This was our second trip via Byway. It suits us very well to be indapendant & unsupervised but to know there's someone there help if things go seriously wrong.
This was a short journey to northern France and it all went to plan. The small family owned hotels booked by Byway are always a joy.
6 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Mr Williams,
thanks so much for your lovely review. We're really pleased to hear that Byway continues to give you the right balance of independence and reassurance when you need it. It’s great that your trip to northern France went smoothly and that you enjoyed the character of the family-run hotels along the way. We hope to help you with another trip in the future.
-The Byway team
The BEST travel company for railway trips!!!
The organisation of our trip was absolutely first rate. Prior to and during our trip the website link was invaluable. It gave us all we needed to know about the trains we would use, hotel locations and information, information about the places we visited, and more. Byway also did an online tutorial about using the Interrail app. It all made us feel very confident about travelling by train. The WhatsApp link whilst travelling was invaluable. A train was diverted, engineering works caused another train not to run, and we had a little trouble accessing entry to one of the stopovers; The WhatsApp link team were FANTASTIC and everything was sorted out quickly and without fuss.
If you want train travel in Europe, I would whole-heartedly recommend this company.
9 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi Dr Graham, thanks so much for your amazing review. We're delighted to hear how confident you felt throughout your trip and that the website, Interrail tutorial, and WhatsApp support all proved so helpful along the way. It’s great to know our team could quickly sort things when plans changed and keep everything running smoothly for you! We hope to help you with another trip in the future.
-The Byway team
Adventures on your doorstep
Really interesting itineraries, very carefully planned and presented. Byways were always on hand to answer any questions. They kept us updated and we couldn’t have had a better experience. Hotels we stayed in were all good. We’d definitely travel with Byways again.
21 mars 2026
Omdöme utan inbjudan
Svar från Byway
Hi Nicola, thanks so much for your lovely review. We're thrilled to hear you enjoyed our carefully planned itineraries and that our team was helpful along the way. It’s great that the hotels worked well for you too! We hope to help you with another trip in the future.
-The Byway team
Just completed our second Byway trip
Just completed our second trip with Byway and cannot fault them. Great advice and suggested itinerary which we tweaked with their help. Visited London, Turin, Lecco, Chur, Bern and Paris. Excellent support, pointers for things to do and found the Byway Favourite hotels to be very good indeed.
7 april 2026
Omdöme utan inbjudan
Svar från Byway
Hi there, thanks so much for your lovely review. We're so glad your second Byway trip went well and that you enjoyed exploring each destination! It’s great to hear our itinerary suggestions, hotel picks, and tips for things to do were helpful. We hope to help you with another trip in the future.
-The Byway team
Customer service very good
Customer service very good, particularly curating the journey and suggesting possible itineraries from a basic outline. Hotel selection also good.
18 mars 2026
Omdöme utan inbjudan
Svar från Byway
Hi there, thanks so much for your lovely review. We're glad you found our customer service helpful in planning your journey and that the hotel selection suited you. We hope to help you with another trip in the future.
-The Byway team
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