Ordered some catfood expecting "Royal Mail Tracked 48h refers". Nothing arrives. 6 days later and only after a message to customer support: "DPD Standard or Royal Mail Tracked 48h refers to the time... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Se mer
I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Se mer
I bought this to replace a traditional much-loved (and used) cat scratcher. She loves this one even more - scratches it all the time and often uses the base as a handy seat when not scratching. It's m... Se mer
Företagsinformation
Skrivet av företaget
Dog & Cat Lifestyle Online Premium Shop
Kontaktuppgifter
60 Suttons Business Park, RG6 1AZ, Reading, Storbritannien
- Info@bymit.co.uk
- bymit.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Probiotic excellent!
What a great service. The order came through so quickly and just in time as I had nearly run out. The probiotic is extremely good and the dogs clean their bowls every time! Very impressed!
Bought a dog bowl set that was not fit…
Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly citing its store policy (unused/unopened only), which does not override UK law for faulty goods. After I pushed back with the legal basis, they stopped responding entirely.
Misleading practices for a so-called “premium” retailer. Buyer beware.
Wonderful pet products I’ve seen
Wonderful pet products I’ve seen, they have very premium pet supplies selection online and my parcel was speedy delivery to arrive. Highly recommended
I did not receive the order I placed on…
I did not receive the order I placed on Monday, check where it is.
I will never buy from you again, from me zero star

Svar från BYMiT
Really good selection of cat food
Really good selection of cat food. The only things that let this company down are the high postage charges unless you spend quite a lot of money and I find the dispatch times really slow. It takes about a week to get my order which isn't ideal, other pet food companies manage this a lot better.
Perfect harness, but a confusing free gift
I finally ordered the MaxBone Harness I’ve wanted since my toy poodle was a puppy. Now that he’s almost fully grown, I went for it! I’m very happy with the product; it arrived on time and exactly as described.
I’m giving 4 stars instead of 5, though, due to the 'free gift' promotion. Even though I ordered a dog product, I received cat food as the gift. It was a bit odd and made me think they just wanted to get rid of extra stock rather than giving a gift that made sense. That said, the harness is perfect, and I will definitely buy from this company again

Svar från BYMiT
Difficult to hide the product in food so have to put a smaller amount in to entice the cat to eat!
Punctual delivery!
I second the latest 1 star review
I second the latest 1 star review. What sort of a company won't accept a return on sale dog coats worth 75 pounds with a basic sizing chart to go by only. The good thing for them is that nobody will read their wild T&Cs as it will be hard these days finding a company that doesn't respect basic consumer rights. And this bla comment, 'The note of non returnable policy for sale items are also marked at check out page.' is not true, I just tried another sale purchase just to check and it flags absolutely nowhere, I tried Apple Pay.
A warning not to use this company
A warning not to use this company. I placed an order a couple of months ago & despite my legal right to return the products as they weren’t right & didn’t fit my puppy, they have refused to refund me despite me returning them within 14 days. The owner will now not respond to any of my emails (very professional!). I have now raised this as a dispute via HSBC.

Svar från BYMiT
Great experience
BYMiT showed up when I was searching for a specific kind of cat collar. I had never heard of BYMiT before, but they had a product that I could not find elsewhere, and the Trustpilot reviews reassured me. I was not disappointed. The online experience was easy, delivery was quick, and the collar is even nicer than it looked on the website.
The quality of the products I ordered…
The quality of the products I ordered is brilliant. I’d definitely recommend this seller.
Great customer service
Customer service is great and competitive pricing makes me shop here every time.
BYMiT always fulfils my orders quickly
BYMiT always fulfils my orders quickly, and I'm very pleased that they carry the brand of litter I (and my cat) prefer.
fast delivery and great products
Excellent product and service.
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