Great service. I had a problem with my tracker and it wasn’t connecting and recording my miles, I felt that other companies would just assume I was trying to scam them. They sent out a new tracker a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The overall cost of my policy is affordable. If I hadn't chosen ByMiles when I did, I would have had to give up driving at a time when my health issues require that I keep my car. My independence is... Se mer
This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining month... Se mer
By Miles is a very well run company, perfect for anyone with lower mileage on their vehicle. It’s so simple to adjust your policy without a huge expense. Very impressed
Företagsinformation
Informationen kommer från olika externa källor
By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Kontaktuppgifter
2-14 Shortlands, Hammersmith, London, W6 8DJ, London, Storbritannien
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
4,6
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cheapest deals I know of
Cheapest deals I know of, you get an app to manage the policy and contact customer support
11 januari 2026
Omdöme utan inbjudan
I am hoping that By Miles will do as…
I am hoping that By Miles will do as they say and refund me any overpayment due at the end of my contract. I really like the idea of paying for the miles i drive in the year of my policy. I'm disappointed that my insurance will not be renewed when it is due. Other than that I have had no problems being insured with By Miles.
11 januari 2026
Extremely quick and solution geared…
Extremely quick and solution geared interaction. Highly professional and friendly
11 januari 2026
Omdöme utan inbjudan
Great company great prices and…
Great company great prices and absolutely great customer service
10 januari 2026
Omdöme utan inbjudan
Excellent service
13 oktober 2025
From being able to get a quote right…
From being able to get a quote right through to receiving the mile tracking device I had to put into my car everything went easily and very quickly. When I phoned saying I had a problem put the device on I was sent an extension cable very swiftly. Very happy.
25 september 2025
Replied to all information that I sent…
Replied to all information that I sent was very polite asked was there anything else that I needed help with
8 januari 2026
Omdöme utan inbjudan
I love that i know just how many miles…
I love that i know just how many miles I have driven and how much the travel has cost me. I also like that I can find where my car is parked.
9 januari 2026
Omdöme utan inbjudan
By Miles are an excellent company and…
By Miles are an excellent company and it's a shame they're ending. I had good value car insurance with them for a couple of years and the customer service and ease of use with the app etc was excellent. For my upcoming renewal I've found another cheaper insurer, however their 5 emails later, confirmation instructions which go round in circles, and general clunkiness of their technical side highlight the superior service of By Miles.
9 januari 2026
Omdöme utan inbjudan
great for people who do low mileage
rather than paying X amount of pounds per month took out this policy and pay by mile, does make you think that journey is going to cost but only use car occasionally and per month cheaper
1 maj 2025
Omdöme utan inbjudan
Great experience and really fast and…
Great experience and really fast and helpful thanks
8 januari 2026
Omdöme utan inbjudan
Very prompt and courteous service.
9 januari 2026
Omdöme utan inbjudan
Flat battery and tracker reset.
My car had some issues over the Christmas period but Kris at By Miles was in regular contact by email which resulted in the resolution of the problem with my battery and tracker. This is my second year and over all they have been delightful.
28 december 2025
Omdöme utan inbjudan
Excellent customer service and very…
Excellent customer service and very good prices for low mileage drivers
10 oktober 2025
Good for people who do 4k miles or less…
Good for people who do 4k miles or less and good customer service
7 januari 2026
Omdöme utan inbjudan
Closing,Been with them awhile,good,but have…
Been with them awhile,good,but have been informed,that the business,is closing,
7 januari 2026
Omdöme utan inbjudan
Svar från By Miles
Hi Christopher,
Thanks for your feedback, we really do appreciate it.
As the UK's first pay-by-mile insurance provider, we do appreciate that what we offer is different to the norm and so we do our best to make the pricing as clear as we possibly can. We even go so far as to give you a breakdown of monthly estimates according to your estimated yearly mileage.
We've designed our policies to work best for lower mileage drivers (those that drive under the UK average of around 7,000 miles a year - or 140-150 miles a week). If you do drive more than that, it may be that a pay by the mile policy isn't necessarily the best policy for you. We never want you to be tied to a policy that is not right for you, which is why you can cancel at any time.
If you'd like to get in touch with us to discuss your policy at all, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.
Best,
Callum
Super helpful service from Josh
2 januari 2026
Omdöme utan inbjudan
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