Great service. I had a problem with my tracker and it wasn’t connecting and recording my miles, I felt that other companies would just assume I was trying to scam them. They sent out a new tracker a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The overall cost of my policy is affordable. If I hadn't chosen ByMiles when I did, I would have had to give up driving at a time when my health issues require that I keep my car. My independence is... Se mer
This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining month... Se mer
Always great service from this company. If you email they will respond very quickly and are always nice. It’s a shame I can’t continue my car insurance with them. Great company.
Företagsinformation
Informationen kommer från olika externa källor
By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Kontaktuppgifter
2-14 Shortlands, Hammersmith, London, W6 8DJ, London, Storbritannien
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
4,6
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent communication
Excellent communication, a quick response, reliable.
24 januari 2026
Omdöme utan inbjudan
EFFICIENCY IS THE KEY
The young lady I spoke to was efficient and considerate. How I wish all agents could emulate her. Sent the necessary documents the SAME day by E mail TREMENDOUS!!!
22 januari 2026
Omdöme utan inbjudan
I find it cheaper my car insurance…
I find it cheaper my car insurance policy. And the people very helpful and friendly.
23 januari 2026
Omdöme utan inbjudan
Probably one of the worst service…
Probably one of the worst service providers I have ever experienced
Rude and unsatisfactory in every way.
Do not get insured by them
23 januari 2026
Omdöme utan inbjudan
Svar från By Miles
Hi Darren,
Thank you for your feedback, I'm really sorry to hear you've had a bad experience whilst with us. This is not at all the experience we aim to provide, and we would love to look into this for you.
We're always here to help, so please do give us a call on 0330 088 3838 week days between 10am and 4pm or send us a message via the live chat feature in your app. You can also email us at support@bymiles.co.uk
Thanks,
Callum
Been insured by miles 5 years
Been insured by miles 5 years, always been good communication, been stress free experience the couple of times I've dealt with them, originally chosen them because they were cheap.
22 januari 2026
Omdöme utan inbjudan
Excellent service
Excellent service. Kept fully informed throughout. Easy process. Polite.
22 januari 2026
Omdöme utan inbjudan
benefits me to be insured by By Miles
I drive very little and I only pay for what I drive so it benefits me to be insured by By Miles
17 oktober 2025
Amazing communication and so easy to…
Amazing communication and so easy to navigate.. recommend 100%
20 januari 2026
Omdöme utan inbjudan
You know exactly what you're paying for
ByMiles makes it nice and clear exactly what you're paying for and their app is so easy to use.
21 januari 2026
Omdöme utan inbjudan
Very nice service.I would like to…
Very nice service.I would like to recommend everyone thank you
20 januari 2026
Omdöme utan inbjudan
Excellent Support When Needed!
Finbar was helpful from the off, consistent in providing ongoing & excellent support!
16 januari 2026
Omdöme utan inbjudan
Very good customer care
Very good customer care. Excellent doing usiness with you.
22 december 2025
Omdöme utan inbjudan
Excellent Insurance Company
From the start By Miles have been the very best. The Staff are really good and relate everything in layman’s terms.
I would recommend them with confidence .
16 januari 2026
Omdöme utan inbjudan
incident
Helpful and patient with all my questions, as this was my first incident and was not quite sure about what is it that I needed to do
13 januari 2026
Omdöme utan inbjudan
Great insurance had no problems with…
Great insurance had no problems with anything it was great to being able to use the service and paying monthly.
14 januari 2026
Omdöme utan inbjudan
Get yourself signed up to these guys.
I’ve been with ByMiles 3 years running now. They are unbeatable price wise and service has been outstanding throughout. I’m a low miles driver and there are too many insurance companies out there charging far too much considering the lack of annual miles doen. Bymiles has a fair system where you can actually pay for the miles you do keeping insurance costs down. The instant chat service (between the hours they operate) is great as I’ve been able to get answers right away without having to wait around forever to respond like with so many other companies I’ve dealt with. Overall a great experience and I cannot fault them. I haven’t had to make a claim so cannot share any views on that but for what I’ve needed them for so far am happy and would highly recommend them. P.s this is not a paid ad just an honest review from a nobody.
13 januari 2026
Omdöme utan inbjudan
Tracker Issue
I would like to add that the support I received from By Miles was excellent. Their responses were clear, timely, and very helpful throughout the process, which made resolving the issue straightforward.
2 januari 2026
Omdöme utan inbjudan
Very quick response
Very quick response. Explained everything I needed to know .
8 januari 2026
Omdöme utan inbjudan
Cheapest deals I know of
Cheapest deals I know of, you get an app to manage the policy and contact customer support
11 januari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.