I’m disabled so the site was very user friendly and not at all overwhelming or confusing! I would just implement a “double check your order” at checkout as i accidentally bought 2 of the same thing bu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This Aran-style fisherman knit reminds me of visiting my grandparents in Newfoundland. The cable patterns are traditional, the cream wool is substantial, and it smells faintly of lanolin. Heritage fas... Se mer
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I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying intern... Se mer
Företaget har svarat
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... Se mer
Företaget har svarat
4,3
Utmärkt
56 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Byjuniperlane
Hi there! Great value on a wool jacket — that's exactly what we love to hear! Whenever you're ready to add to your wardrobe, we'll be here! 🌿
Warm regards,
The Juniper Lane Team
I ordered three outfits for a family…
I ordered three outfits for a family photo shoot. I am a size medium, but I decided to order large in case things ran small.
The jumpsuit was tight on my 13 year-old granddaughter, but she liked it and I gave it to her. The beach dress was too short.
The eyelet dress was supposed to be a size medium. It had to be a size 2X.
I will never order from this company again.
They responded through Trustpilot claiming that each clothing item had a size chart. Only 1 of the items purchased had a size chart. The rest had no size chart
They invited me to email their customer service. I did so immediately and have been waiting and so far there has been no reply to my email.
Very poor customer service. Makes one appreciate real Canadian companies who stand behind their products.
31 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Ivy, we're sorry to hear the sizing wasn't quite right for you — we understand how important fit is, especially when shopping for a special occasion like a family photo shoot.
Sizing can vary across styles, which is why we always encourage customers to refer to our size guides before purchasing. Full product details including measurements and length information are also available on each listing prior to purchase to help customers make the most informed decision before buying.
If you'd like to discuss your order further, please don't hesitate to reach out to us at hello@byjuniperlane.co and our team will be happy to assist you personally.
Warm regards,
The Juniper Lane Team
Easy shopping experience and great…
Easy shopping experience and great prices
10 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Meagan! Easy shopping and great prices — that's exactly what we're here for! We'd love to be part of many more great finds for you! 🌿
Warm regards,
The Juniper Lane Team
I’m just waiting for my Oder to arrive…
I’m just waiting for my Oder to arrive (I ordered a hour ago) but the customer service has been amazing!!
10 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Isabella! Amazing customer service right out of the gate — we love hearing that! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Shapewear that lets you breathe
Wore this bodysuit under a dress to a company holiday party and actually ate a full meal without feeling like I was in a medieval corset. Smoothed everything nicely but I could still breathe and sit. Revolutionary concept apparently.
24 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Camille! Eating a full meal at a holiday party without feeling like a medieval corset — revolutionary concept indeed! We're so glad it smoothed, shaped, and still let you breathe through the whole evening. Whenever you're ready to treat yourself again, we'll be here! 🎉
Warm regards,
The Juniper Lane Team
Simple and easy to order
Simple and easy to order. I loved the styles and even got a good deal! Would totally recommend.
7 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Cristina! Easy ordering, great styles, and a good deal to top it off — that's the trifecta! We're so glad you'd recommend us and we hope to be your first stop next time! 🛍️
Warm regards,
The Juniper Lane Team
Great customer service
Great customer service. Don’t hesitate to order.
7 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Claire! Great customer service and a confident recommendation — we'll take that! We'd love to be your go-to for what comes next! ⭐
Warm regards,
The Juniper Lane Team
Fabulous Styles
I enjoy shopping with Juniper for very unique clothing styles
6 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Carolyn! Unique styles that keep you coming back — that's exactly what we love to hear! We can't wait to see what you discover next! 🌿
Warm regards,
The Juniper Lane Team
A painful rip-off!
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying international shipping fees and customs fees to return to China, despite the company having a warehouse in Canada! Those fees amounted to nearly 50% of what I paid for the items. They pushed an alternative of "100% store credit" or "15% refund." Not trusting their quality or business ethics, i took the 15% refund and will never purchase from them again. PLEASE do your research first!
6 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Linda, we appreciate you sharing your feedback and we appreciate you taking the time to do so.
Juniper Lane is a Canadian-founded brand that genuinely cares about what we put out there. We do our best to represent each product as realistically as possible through our imagery and descriptions, and all product details, return information, and associated costs are made available on our website before purchase so customers always know what to expect.
Please get in touch with us at hello@byjuniperlane.co with your order details and our team will look into this for you directly.
Warm regards,
The Juniper Lane Team
byJuniperlane is a scam ! Don't use them.
I waited weeks for a dress that arrived and was very poor quality, so I requested a return. Although Juniper Lane's website stated the company was based in British Columbia, Canada, they instructed me to return the dress to China at my own expense and pay restocking fees. I advised them that I would only accept a full refund. I mailed the dress to China and stayed in contact with the company, but they repeatedly delayed the refund process. Eventually, their website shut down, and I was no longer able to communicate with them. I lost $150 .
6 juni 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Maureen, we're sorry to hear your experience left you feeling this way.
Juniper Lane is a Canadian-founded brand and we remain fully operational and committed to our customers. Our product imagery and descriptions are provided to represent each item as realistically as possible, and our return policy including all associated costs is clearly outlined on our website prior to purchase.
We'd genuinely welcome the opportunity to look into your case personally. Please reach out to us directly at hello@byjuniperlane.co and our team will be happy to assist.
Warm regards,
The Juniper Lane Team
Silk pyjamas for a treat
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more night sweats. Should have done this years ago.
24 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Sophie! From old t-shirts to silk PJs — now that's a glow-up! Better sleep, feeling fancy, and no more night sweats — we'd say that's well worth the treat. Whenever you're ready to spoil yourself again, we'll be here! 🌙
Warm regards,
The Juniper Lane Team
I ordered a shirt and it didn’t fit so…
I ordered a shirt and it didn’t fit so they sent me another one for just the cost of shipping ($19.99)and let me keep the other shirt.
5 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Petar! We're so glad our team was able to take care of you — that's exactly the kind of experience we want for every customer. We'd love to be your go-to for what comes next! 🌿
Warm regards,
The Juniper Lane Team
Overall the customer service was very…
Overall the customer service was very positive and timely! Love the dresses I ordered so far :)
5 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Soraiya! Timely customer service and dresses you love — that's exactly the experience we aim for! We hope to see you back for your next great find! 🌿
Warm regards,
The Juniper Lane Team
Onesie for snow days
When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching the snow pile up. No regrets whatsoever.
14 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Alexa! Okay, this might be our favourite review yet — a fleece onesie with bear ears is exactly the kind of snow day energy we live for too. Stay cozy out there, and we'd love to help you find your next favourite piece soon! 🐻
Warm regards,
The Juniper Lane Team
Svar från Byjuniperlane
Hi Brenda! We really appreciate you taking the time to call out how prompt our customer service team was — that kind of feedback means a lot to us. We'd love to have you back soon 😊
Warm regards,
The Juniper Lane Team
Easy to navigate
I like the ease of making my order. The clothes look good quality and now unique
2 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Patricia! Easy to navigate, great quality, and unique styles — that's exactly what we love to hear! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
The ordering process is easy & speedy
The ordering process is easy & speedy. Delivery time is kept advisable & prompt
31 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Patricia! Easy ordering and all the information you need available right on our website — that's exactly what we aim for every time! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Selections were just what I was looking…
Selections were just what I was looking for, and discounts made the shopping especially satisfying!
1 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Julie! Finding exactly what you're looking for and saving while you're at it — that's the ideal shopping experience! We'd love to see you back next time! 🛍️
Warm regards,
The Juniper Lane Team
Excellent company to work with
Excellent company to work with. Email quickly back on responses. Clothing appears to be very good quality. Pricing is also quite pleasing. Overall, very happy with all items.
15 juli 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Hi Anna Marie! Quick email responses, great quality, and pleasing prices — we're so glad the whole experience hit the mark! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Les vêtements sont originales et très…
Les vêtements sont originales et très beau, les prix sont bas et facile à commander, merci pour le retour rapide de mes questions en français.
1 augusti 2026
Omdöme utan inbjudan
Svar från Byjuniperlane
Bonjour, Manon ! Des styles uniques, de beaux vêtements, des prix abordables et un processus de commande simple : merci pour vos aimables commentaires ! Nous serions ravis de vous revoir la prochaine fois ! 🌿
Cordialement,
The Juniper Lane Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.