The product is great as well as customer service. Delivery time can take long but worth it. Be careful to order Large or Small as they don’t mark the product as such.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth. Not once have they offered any help, just instructions on how to mould which I alread... Se mer
Företaget har svarat
The product was delivered in a timely manner as expected. Unfortunately the product did not work out for me and I am dealing with customer service to obtain a refund. I’m hoping that will go smoothly.... Se mer
Företaget har svarat
I did have a negative start to my dealings with this company as there was an issue with additional items being added to my order without my consent.... but after a bit of back and forth with the team... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
Kontaktuppgifter
3,7
Medel
93 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wish your system had an immediate…
I wish your system had an immediate confirmation of our order. I didn't get one on my email, so I had to write to your chat and NOW I have my confirmation. Also wish the confirmation would say how long the delivery will take.
4 april 2026
Omdöme utan inbjudan
Get only what you need and then get out
Too many adds to try and see other things to you
3 april 2026
Omdöme utan inbjudan
Svar från SleepZee
Hi Robert,
Thank you for the review.
These options are designed to highlight additional products that some customers find useful, but they are completely optional and can be skipped.
We appreciate your feedback and are continuously working to improve the overall experience. If you have any further questions or concerns, please feel free to reach out via support@sleepzee.com
Best wishes,
Kayla from SleepZee
Easy to order
Easy to order, but too many add-on options to decline before getting to the final payment.
30 mars 2026
Omdöme utan inbjudan
Quick response to my inquiry
I reached out to the company to ask about my order; as it seemed to be taking a long time to receive. They got back to me promptly and said they would look into it. Then oi did receive the order shortly after.
26 mars 2026
Omdöme utan inbjudan
The ordering process was confusing
The ordering process was confusing. I unintentionally ordered more than I wanted. I called customer service the next day and requested that part of my order be cancelled. I was told it would be and a refund would be issued for that part of the order. However, when I rec'd my order, it was a full order and not cancelled as I was told it would be. I will return the items you sent, but will not pay for the return cost. I called again, we'll see what happens now....
24 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hello Elizabeth,
We appreciate you taking the time to provide feedback.
Our return policy for hygiene-sensitive products, including personal care and consumables, does not allow returns once items have left our facility, ensuring safety and quality for all customers.
Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.
Best regards,
Kayla from SleepZee
The extra offers made things confusing
The extra offers made things confusing. I ended up ordering 3 anti-snoring mouth pieces instead one. Which is fine considering there is a 60 day money back guarantee. I am hopeful it works well and then I'll have extras.
24 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hi Jeanne,
Thank you for sharing your experience.
We understand that navigating multiple add-on options can sometimes feel overwhelming. These suggestions highlight add-on products that some customers find useful; they are optional.
We appreciate your feedback and are always looking for ways to make the ordering experience smoother. If you have any further questions or need assistance, please reach out via support@sleepzee.com
Kind regards,
Kayla from SleepZee
This is by far the best custom service…
This is by far the best customer service I have had in a long time! My husband did something wrong in the set up process for the mouthpiece causing it to not work correctly. I wrote in and within 24 hours they had a new one on the way. The customer service was professional, prompt, and compassionate! Something you don’t get that often anymore. I’m extremely happy with the service I received from this company!
17 mars 2026
Omdöme utan inbjudan
Hope it works!
Easy to read info, good ratings, hope it works. The 9 extra ads before checkout was overkill!
19 mars 2026
Omdöme utan inbjudan
The ordering process is easy enough
The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using it so do not want to order extras. If I use it and it works and is comfortable enough then I would be interested in better deal or get more at a better price.
17 mars 2026
Omdöme utan inbjudan
Your order program changed my order from 1 to 3 units!🙁
I purchased 1 mouth guard and that was deleted and your program inserted 3 units. I will be sending all purchases back to your company.
NOT HAPPY WITH YOUR COMPANY!!!
14 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hello Randall,
Thank you for your feedback.
Our goal is to ensure customers feel informed and confident throughout the purchasing process, and we take your concerns seriously.
After reviewing your case, we can confirm that your request has been processed, and our team will assist you accordingly. Please reach out to our support team so we can guide you through the process.
Best regards,
Kayla from SleepZee
Too many pop-ups
Too many pop-ups, price differential for 3 mouth pieces was too high.
14 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hello Greg,
Thank you for sharing your experience. Add-on prompts are designed to show optional products that some customers like, but they can always be skipped.
Pricing reflects the cost of sourcing and distributing directly through our channels, which may differ from other platforms.
We value your feedback and use it to improve the ordering process.
Best wishes,
Kayla from SleepZee
I received email on 2/25/26 that my…
I received email on 2/25/26 that my order has shipped. It’s now 17 days later and still nothing received. The tracking method to check on is the worse I’ve ever experienced. I was looking forward to trying out your product but I’m so disappointed in your customer service. Unfortunately, despite how good your product works, I can’t bring myself to order again or recommend to anyone.
14 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hi there,
Thank you for sharing your experience. We understand how important timely delivery is and how concerning shipping delays can be. Our team is continuously working to ensure all orders reach customers as quickly as possible.
As we were unable to locate your order based on the review alone, we’ve requested further details from you. Once received, we’ll investigate your case and assist you directly.
Kind regards,
Kayla from SleepZee
Try to sell you more than you planned
11 mars 2026
Omdöme utan inbjudan
Svar från SleepZee
Hello Chris,
Thank you for your feedback. We understand that multiple add-on suggestions can feel like more than expected. These prompts are optional and designed to highlight products some customers find helpful.
Your input helps us improve the shopping experience. If you have any remaining questions or concerns, please don't hesitate to reach out via support@sleepzee.com
Best wishes,
Kayla from SleepZee
Took care of a little hiccup on the…
Took care of a little hiccup on the order. Made good to the point that it was above and beyond what I expected.
9 mars 2026
Omdöme utan inbjudan
good pricing
good pricing; fast check out; i hope it works like the testimonials say. i have been told i sing in my sleep, not sure if this will help, LOL
5 mars 2026
Omdöme utan inbjudan
Overall good experience
Overall good experience, but too many "bag filler" questions before simply placing the order. If I wanted the other items, I would have ordered them.
Now I will wait for them to arrive to see how they work!
4 mars 2026
Omdöme utan inbjudan
Simple and easy instructions
Simple and easy instructions, from start to finish. Thank you.
2 mars 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.