The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website is easy to navigate and very user friendly. I ordered the 19mm thick pipe insulation and reels of tape. The order arrived promptly and all intact. I will use buy insulation again.
Good quality external pipe insulation at a great value price. Quick delivery but the delivery costs were a bit pricey but I suppose that is out of the company's remit.
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Se mer
Företagsinformation
Skrivet av företaget
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Kontaktuppgifter
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Storbritannien
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Utmärkt
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Left at another post code
17 januari 2025
Svar från Buy Insulation
We are sorry to hear your delivery was not made to the correct address.
Although some time has now passed, if you still need any support or further assistance, please get in touch with us at sales@buyinsulation.co.uk.
We are always here to help where we can and we continue to improve our service so future orders run smoothly.
Kind regards,
Buy Insulation Customer Care team
Svar från Buy Insulation
Thank you for your feedback! We're glad you found the best price and that your order was ready when you arrived.
Best regards
Buy Insulation Customer Care Team
Svar från Buy Insulation
Thanks for your feedback! We're happy to hear you found what you needed easily.
Best regards
Buy Insulation Customer Care Team
By sending correct order
2 januari 2025
Svar från Buy Insulation
Thank you for your feedback, we are sorry to hear that your order got sent to the wrong address.
Please get in contact with us for a 5% discount code if you are to order again!
Best regards
Buy Insulation Customer Care Team
Very happy - product and delivery spot on..
Very quick transaction and just as quick delivery!
4 december 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your great feedback! We're glad the transaction and delivery were both quick and smooth. We appreciate your support!
Best regards
Buy Insulation Customer Care Team
19mm neoprene for robot wheels
Product as described and delivered in good time and order.
9 januari 2025
Svar från Buy Insulation
Thank you for your feedback.
We are glad to hear your 19mm neoprene arrived on time and met your expectations. If you need anything else for your projects in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Very good quality
Very good quality , arrived early than usual, price was reasonable. Happy to be able to buy it.
8 januari 2025
Svar från Buy Insulation
Thank you for your kind words.
We are pleased you were happy with the quality, the early delivery and the price. It means a lot to us to have you as a customer and we hope to serve you again soon.
Best wishes,
Buy Insulation Customer Care team
Competitive prices
Competitive prices, website was easy to use, with lots of choice for my chosen product and very quick delivery.
Only slight negative was no communication in regards to the delivery date and just turned up with a bulk delivery.
Would still highly recommend them though.
6 november 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you Tom, we appreciate you taking the time to leave such a detailed review.
We are glad you found our prices competitive and our website easy to use, and pleased to know your order arrived quickly.
We appreciate your feedback about the delivery communication and will take this on board as we work to improve our service. Thank you for your recommendation, it is very much appreciated.
All the best,
Buy Insulation Customer Care team
All good but should have been told…
All good but should have been told about delivery date rather than a message from you saying we just tried to deliver your goods ( which was a pallet that was 8 foot high so even more reason to make sure someone was there) but no one was in , that’s because we did not know you were delivering
3 januari 2025
Svar från Buy Insulation
Thank you for your feedback, Sean.
We are glad you were happy with your order overall but we do understand how important it is to know when a delivery is arriving, especially with larger items.
We are taking your comments on board as we continue to improve our delivery communications and processes. If you need anything else, please let us know.
Kind regards,
Buy Insulation Customer Care team
Website was easy to use and determine…
Website was easy to use and determine which product was required. From there, purchase, payment and delivery were all easy. Delivery was within the advised time line, even with it being Christmas
23 december 2024
Omdöme utan inbjudan
Svar från Buy Insulation
ChatGPT said:
Thank you, Ralph, for your wonderful feedback.
We are delighted you found the website easy to use and that your order arrived on time, especially during the busy Christmas period.
It is great to hear the whole process was smooth for you. If you need anything in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Easy to order
Easy to order, quick delivery, competitive pricing and excellent comms!
16 december 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your review.
We are pleased to know you found the ordering process simple, the delivery quick and the prices competitive. It is also good to hear you were happy with our communication. We look forward to helping you again in the future.
Kind regards,
Buy Insulation Customer Care team
Svar från Buy Insulation
Thank you for your feedback Wayne.
We are glad you are happy with your knife set and its sharpness. If you need anything else, please feel free to get in touch.
Best wishes,
Buy Insulation Customer Care team
Great range of products and keen prices…
Great range of products and keen prices with fast delivery!
22 november 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you, Glynn, for your review.
We are pleased you were happy with the range of products, our prices and the speed of delivery. Your feedback means a lot and we hope to serve you again soon.
All the best,
Buy Insulation Customer Care team
Ordered the pipe lagging online
Ordered the pipe lagging online, wasn't sure if what I was ordering was correct so had a chat with the man , he told me what I needed, I ordered and it was down really quickly. Excellent service
15 november 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you, Leita, for sharing your experience.
We are glad our team could help you choose the right pipe lagging and that your order was sorted quickly. It is always our aim to make things as easy as possible for our customers. If you ever need further advice, just let us know.
Kind regards,
Buy Insulation Customer Care team
Does what it says on the tin
Really useful website t identify what's needed, buy the product, then get it delivered in reasonable time frame. Does what it says on the tin
20 november 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you, Amy, for your feedback.
It is great to know you found our website helpful and your order arrived just as expected. We are glad the whole process was straightforward for you. If you have any other needs or questions in future, we are always here to help.
Best wishes,
Buy Insulation Customer Care team
Svar från Buy Insulation
Hi Aleks, sorry to hear you aren't happy with the product. If you could please get in touch via sales@buyinsulation.co.uk so we can look into this further
Easy to order and delivered on time.
4 december 2024
Svar från Buy Insulation
Thank you, John, for taking the time to leave a review.
We are pleased everything went smoothly with your order and delivery. If you need anything else in the future, we will be happy to help.
All the best,
Buy Insulation Customer Care team
Fast deliveri and efficiently
Efficiently and quickly, and dedication to getting the best deliveri at the taim.
3 december 2024
Svar från Buy Insulation
Thank you Anatolie, for your review.
We are pleased you found our service efficient and your delivery quick. Your comments about our dedication mean a lot to the team. If we can help with anything else in the future, just let us know.
Kind regards,
Buy Insulation Customer Care team
Svar från Buy Insulation
Thank you, Chris, for your review. We are glad you were happy with the service and found the option to collect in Knowsley or have your order delivered useful. If you ever need anything else, just let us know.
All the best,
Buy Insulation Customer Care team
Problem sorted
Part of my order was missing however the problem was quickly and unquestioningly rectified. No hesitation in recommending this company. Not to be confused with other online companies with very similar names which I cannot vouch for
18 november 2024
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you, Jimmy, for taking the time to leave your review.
We are sorry to hear there was an issue with your order, but pleased our team could sort it out for you quickly and without fuss. Your recommendation means a lot and we appreciate you pointing out the difference between us and other similar-sounding companies.
Best wishes,
Buy Insulation Customer Care team
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