My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Se mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Se mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktuppgifter
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannien
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Dålig
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely things
Lovely things, but slow postage. Parcel took a week to arrive. Good comms.
25 augusti 2022
It’s been a week and the item hasn’t…
It’s been a week and the item hasn’t shipped and you’re bugging me to review it. Geez
17 augusti 2022
Wonderful service
30 juli 2022
Very quick and pleasant delivery not…
Very quick and pleasant delivery not used it yet but I have already purchased the Arlington shampoo bar. Looking at reducing my carbon footprint which with this range I can do (shaving soap refill). Love the citrus smell of this range
26 juli 2022
Great online service
20 juli 2022
So incredibly unresponsive it is…
So incredibly unresponsive it is actually unbelievable.
19 juli 2022
Omdöme utan inbjudan
Products arrived promptly.
My products arrived promptly and were very well packaged. All packaging was also really easy to recycle.
14 juli 2022
Incredibly unresponsive to emails
Incredibly unresponsive to emails. Faulty product returned. Since then, it has been complete silence from all channels of communications.
11 juli 2022
Omdöme utan inbjudan
Great customer service and reliable
Great customer service and reliable, fast delivery which was super needed for a wedding outfit.
1 juli 2022
Friendly folks and not a "pushy…
Friendly folks and not a "pushy salesman" store. Really enjoy the variety of mens clothing and accessories, too.
27 juni 2022
Product was great and service was very…
Product was great and service was very responsive--I accidentally ordered the wrong size and they were able to correct it before the package shipped.
14 juni 2022
Professional and easy to reach
I ordered a pair of Veja trainers but it turned out they had been damaged in the shop. You had the good sense to give me a call and discuss options before
returning my money instantly to my card (and an offer for my trouble). So nice to interact with professional retailers.
4 juni 2022
Faultless
A great website made selecting and ordering straightforward. The next-day delivery was exactly what I needed and the whole process was completed without fuss, with the item arriving well packaged and as described, including a freebie - perfect!
28 maj 2022
Easy to use website and ordering was…
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to support independent stores such as B&H, they offer an excellent range of goods and a first class service.
26 maj 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.