My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Se mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Se mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktuppgifter
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannien
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Dålig
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great online shop
My order was processed fast and the online shopping experience was hassle-free. Definitely would recommend!
5 december 2022
Excellent value for money and a…
Excellent value for money and a friendly prompt service. Highly recommend these guys
22 november 2022
Great experience
14 november 2022
Very good indeed
Very good indeed, very helpful staff. They extremely good dealing with the problem I had
10 november 2022
Great seller and product range!
Great seller, great range of items, nice to have free delivery at over £20 spend as well. Recommended!
13 november 2022
Great service
Excellent product. Fast international shipping. And two nice complementary cloth bags included for my use.
10 november 2022
Big disappointment ! You accepted my order and then 2 days…
You accepted my order and then 2 days later said you were out of stock!! - but did at least refund straight away (so ⭐️ ⭐️ instead of ⭐️ ).
Look forward to hearing when you re-stock the red needle cord dress size M , or if you get a return?
Anna
7 november 2022
Can’t ask for more.
Easy to order, good price, quick delivery, great presentation, and excellent quality. You can not ask for more.
29 oktober 2022
Best indipendent store in Oxford
The store is amazingly full of interesting stuff. Jackets, coats, trousers,shoes and much much more. The stuff members are always friendly, welcoming and competent.
25 oktober 2022
Great store
Very quick delivery (got my parcel the next day!). items I ordered were lovely. Will be shopping with you again in future.
14 oktober 2022
Got what I wanted quickly
13 oktober 2022
My large order arrived before expected…
My large order arrived before expected delivery date, was complete and accurate. Their prices are the best I have found on the internet, I wish they have a more extensive selection of items!
11 oktober 2022
Refund
I mailed that I wanted a refund from the product and my refund came on the same day.
7 oktober 2022
Excellent Service.
I visited you shop in Oxford several weeks ago and purchased several items including the hair paste. I started using the hair product and liked it. Now that I’m back in the US I decided to order replacements online. Everything worked out very well. I received the products within one week. Thanks.
5 oktober 2022
Attractively packaged products
The site was easy to use, the packaging and presentation of the products on delivery was delightful.
22 september 2022
Excellent customer service and product…
Excellent customer service and product range.
13 september 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.