Both of my dogs were having infrequent tummy issues on their current foods (different brands). Switched to Burns and instantly noticed a difference with them both. Happy dogs, happy owner.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Se mer
We had a slight problem with a bag of food. Contacted customer service and was the issue was .sorted by the following day. We have been using Burns dog food for over 14 years and our dogs have been... Se mer
Företagsinformation
Om Burns Pet Nutrition
Skrivet av företaget
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrivet av företaget
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktuppgifter
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 mars 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 mars 2026
Excellent product and timely delivery
27 februari 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 februari 2026
Quick service
25 februari 2026
My Dog will not eat this
5 mars 2026
Svar från Burns Pet Nutrition
Hi, I am sorry you have had an issue with your recent purchase.
If you email the nutrition team at info@burnspet.co.uk, they will assist you.
Excellent
Excellent! Burns never disappoint. Max loves his wet and dry food and not forgetting the delicious treats!
4 mars 2026
Best dog food on the market
Best dog food on the market. Have always fed my dogs Burns and all have lived healthy long lives. I consider it very good value and the service from Burns is 1st class. Many thanks
3 mars 2026
Burns have been great at tracking two…
Burns have been great at tracking two very active border collie puppies, suggesting which food to try and when to move to adult food. Now trying a different menu for the pups, they very much enjoy Burns’ dry food, and they can be fussy! Highly recommended.
2 mars 2026
excellent service
20 februari 2026
Easy to use website
Easy to use website, swift delivery, happy dogs. What’s not to like?!
20 februari 2026
Really easy to order and delivery at a…
Really easy to order and delivery at a good time.
27 februari 2026
3 dogs have loved this food
We love this dog food. Have had three dogs on it, and our latest is a rescue puppy who had a TERRIBLE tummy when we got him. We got him on Burns duck and sweet potatoes immediately and his poos got better in days. A month or so on and they’re just fine.
When he eats something that upsets him, or we overdo it with treats, we go right back to Burns-only and it’s sorted in 24 hours.
Thank you for keeping three of my dogs healthy and happy.
23 februari 2026
Quick and efficient service
26 februari 2026
Very disappointed with your wet food…
Very disappointed with your wet food trays. Its totally put me off feeding any bought wet food. After two incidents of gone off food, one due to the packaging seals second incident trays were sealed yet food rotten.
On the plus side I will continue to feed burns kibble.
26 februari 2026
Svar från Burns Pet Nutrition
Hello, I am very sorry you have been having problems with the Burns wet food. If you email us at info@burnspet.co.uk, we will resolve this matter. Many thanks Vicky
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