Absolute *SCAM* !! I toppedup account with 88 GBP, then they suspended account. After repeated claim they agreed to refund the money but after 3 weeks. After 3 weeks passed, they did not refund anyth... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Its quite efficient in delivering messages once you succeed to upload your group.. However its not efficient enough when managing groups loaded. Some features that would make life easy can also be add... Se mer
Our business is in the United States, but you can’t tell BulkSMS isn’t on the same continent, thanks to the great service they provide. Bulk text messages appear nearly instantaneously when they’re se... Se mer
Terrible customer service/company, sitting for 2 days waiting to get the credits we bought, then asking them what happend, sorry sir, rejected, oh forget that, we will increase your amount of... Se mer
Företagsinformation
Informationen kommer från olika externa källor
BulkSMS.com is a leading SMS messaging service provider.
Kontaktuppgifter
Rialto Road, 7441, Cape Town, Sydafrika
- +27215283420
- marketing@bulksms.com
- bulksms.com
2,6
Dålig
2 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best SMS service
Easy to use, always reliable, would definitely recommend
14 maj 2020
Omdöme utan inbjudan
I need to have at least 2000 units per…
I need to have at least 2000 units per day. Please help me to have the quota increased.
14 maj 2020
Omdöme utan inbjudan
Svar från BulkSMS.com
Hello Desmond, thanks for your review. Could you send me your username and we can look at increasing your daily quota. My direct email address is marketing@bulksms.com. I look forward to hearing from you.
Yours in messaging,
Samantha.
Being able to create an account and…
Being able to create an account and start using with complicated validation process is so rare with sms services.
14 maj 2020
Omdöme utan inbjudan
thanks for the good service.
14 maj 2020
Omdöme utan inbjudan
Good service
14 maj 2020
Omdöme utan inbjudan
A Total SCAM
A Total SCAM. I paid 2 times Never got credits. Asked in support they simply deleted my account, asked for refund , told me to send a email at marketing @bulksms.com so they will refund but it's Also a scam. Never got replies even after a year.
14 maj 2020
Omdöme utan inbjudan
Svar från BulkSMS.com
Hello Pranto, thank you for your review. I am very sorry to hear about your experience and to hear that we did not respond to you. The email address, marketing@bulksms.com, comes directly to me and if I missed your email, I am very sorry. If possible, could you forward your email to me again as soon as possible? Could you also include any support ticket number(s) that would be relevant to your refund?
Again, I am very sorry that we did not respond.
I am waiting for your email.
Yours in messaging,
Samantha.
Problem not rectified still not…
Problem not rectified still not receiving email reply
Ticket numbers
1372422
And 1372400
13 maj 2020
Omdöme utan inbjudan
Svar från BulkSMS.com
Hello, Mr Charlton. Thank you for your review. I am sorry that we have not yet responded to you. If possible, could you send me your support ticket number(s) so that I can investigate further? My direct email address is marketing@bulksms.com. I hope to hear from you soon.
Yours in messaging,
Samantha.
Your service is always excellent and…
Your service is always excellent and efficient. Thank you.
12 maj 2020
Omdöme utan inbjudan
You portal with full of senderid…
You portal with full of senderid restrictions
9 maj 2020
Omdöme utan inbjudan
Svar från BulkSMS.com
Thank you for your review, Mark. I understand your frustration and am very sorry for the inconvenience. We do have to adhere to regional regulations and before approving Sender IDs, and we do need to ensure that the Sender ID corresponds with account details. If you feel we made a mistake or need to revisit the Sender IDs you requested, please do email me directly on marketing@bulksms.com. Please also forward any support ticket number(s) so I can investigate further. I look forward to hearing from you.
Yours in messaging,
Samantha.
works well
works well. quick responses to queries. would definitely recommend.
6 maj 2020
Omdöme utan inbjudan
Our business is in the United States
Our business is in the United States, but you can’t tell BulkSMS isn’t on the same continent, thanks to the great service they provide. Bulk text messages appear nearly instantaneously when they’re sent, for pennies. They’re technical support is very good as well, responding within a day or less any time I’ve had to ask for their help. I highly recommend this BulkSMS.
6 maj 2020
Omdöme utan inbjudan
Service great
Service great, API clear.
Just sometimes the webhook/callbacks – the way to get SMS replies – to your own API take (very) long which makes BulkSMS not suitable for real time conversations/transactions.
6 maj 2020
Omdöme utan inbjudan
Svar från BulkSMS.com
Thanks for taking the time to review our service, Theo. We appreciate all feedback! And thank you for pointing this out. I've taken it to our devs and they are already working on improving this. We'd love to hear more about other improvements you might like to see - please feel free to send this directly to me on marketing@bulksms.com. I look forward to hearing from you.
Yours in messaging,
Samantha.
Good overall
Its quite efficient in delivering messages once you succeed to upload your group.. However its not efficient enough when managing groups loaded. Some features that would make life easy can also be added e. g making it possible to select groups you want to delete all at once rather than deleting them one by one.
30 april 2020
Omdöme utan inbjudan
AWESOME Service!!
The customer support of BulkSMS is excellent. I received e-mail response on my queries within an hour with clear and easy instructions. The sms'e sent is amazingly fast and had clients contact me within seconds of sending the messages. Thank you BulkSMS team!!!
30 april 2020
Omdöme utan inbjudan
Thank you
Thank you!
Your team responded immediately. I received confirmation of new credits before I even could follow up.
Thank you, much appreciated
28 april 2020
Omdöme utan inbjudan
Easy!
Easy to integrate. Easy to buy credits.
One of the better sms services I have implemented
25 april 2020
Omdöme utan inbjudan
Great platform to keep in touch with…
Great platform to keep in touch with your community. Support and help when needed.
24 april 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.