They automatically declined my sign up, had to contact support for which every time I wrote an email there was 1 day delay for the messages, once they thought they had resolved the problem closed the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been trying to reset my password for over two months. The support team keeps sending me a password reset link that expires in one hour, but the link never works. I’ve explained the issue sever... Se mer
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Deposited several hundred dollars to begin using the platform. It's been a week and they won't upload those funds in my account, even though they've been deducted from my bank. They no longer respon... Se mer
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I use the service via API Key and it's works perfectly and quickly The SMS.to is a Wonderful ! They have user-friendly interface to use service ! Very good customer service and very kind !... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Send Bulk SMS or use our SMS API to implement SMS notifications, OTP, reminders into your workflow. Build apps that send SMS with our redundant SSL SMS API.
Kontaktuppgifter
Storbritannien
- support@sms.to
- sms.to
1,7
Mycket dålig
32 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Couldn't even get into the platform!
They automatically declined my sign up, had to contact support for which every time I wrote an email there was 1 day delay for the messages, once they thought they had resolved the problem closed the ticket but the same issue prevailed. Had to contact again where they asked for personal information just to verify the initial sign up which did not require any of that information.
9 mars 2026
Omdöme utan inbjudan
Svar från SMS.to
Thank you for sharing and we’re sorry to hear about the frustration you experienced during the sign-up process and the delays in resolving your case.
To give you some context, we have recently increased our security protocols and verification requirements. This is a necessary step to protect our current members from the high volume of global spammers, and we sincerely apologize if your application was caught among these automated safety measures.
We want to make this right and review your case personally. Please contact customer_success@intergotelecom.com and mention the username that you used for registration so we can review your case and provide a better solution for you.
Mediocre and Untrustworthy
I've created a new account and I tried to send a test SMS, but it did not work; the message never arrived. Support said they were looking into it. They asked their provider, and it's been a month or more since this happened. I've never heard back from them. This is really an unreliable service.
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After Reply:
You should be ashamed to come here playing that role. I'm waiting for a reply to my ticket for months. Please find another business that doesn't involve client support, because you're really bad at this.
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Last reply:
I never received any email or reply regarding this. You are not only incompetent but also a liar. All the reviews on Trustpilot about your product are true. 0 stars, mediocre and untrustworthy.
26 oktober 2025
Omdöme utan inbjudan
Svar från SMS.to
Thank you Tuga for sharing your feedback. Unfortunately, we’re unable to locate your account based on the information available here. We understand how frustrating this experience can be and would like to review the matter properly.
Please reach out to us at support@sms.to so we can identify your account and help resolve this issue.
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After Reply:
Thank you for your follow-up. Indeed, your account was restricted after a review that confirmed non-compliant messaging activity, based on an operator notification and in accordance with our messaging policies. You were also notified of this restriction via email.
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Last reply
We value all genuine reviews; however, we do not accept dishonest or misleading feedback. Your account was restricted due to reported spam activity, which violates our strict no-spam policy. The content you began sending was not compliant with the information initially provided and did not meet our platform standards. As a result, access to our services has been permanently restricted.
I’ve been trying to reset my password…
I’ve been trying to reset my password for over two months. The support team keeps sending me a password reset link that expires in one hour, but the link never works.
I’ve explained the issue several times, but nothing has been fixed. Very poor support and frustrating experience.
25 september 2025
Omdöme utan inbjudan
Svar från SMS.to
Dear Davit, we’re sorry to hear about your experience and understand how frustrating this must have been. Our team did attempt to assist by sending password reset links and following up, but it seems the issue remained unresolved.
We’d be happy to arrange a video call to assist further. Please contact us at support@sms.to
One of the Worst SMS Service Experiences – Undelivered Campaign and Partial Refund
I paid $50 to SMS.to for a bulk SMS campaign and had a truly disappointing experience. I launched a campaign that cost $25, and not a single SMS was delivered to the intended recipients. There was no clear explanation excepted that the process was being reviewed. Bespoke review taking weeks and their support offered minimal assistance.
To make things worse, when I requested a refund for the remaining $25 credit that was unused, they only refunded $15 — without a clear reason or justification.
This experience was both frustrating and unprofessional. I lost money, time, and trust in this platform. I would strongly advise others to avoid using SMS.to, especially for important campaigns. Poor delivery reliability and partial refunds are simply unacceptable in this space.
11 april 2025
Omdöme utan inbjudan
Svar från SMS.to
We appreciate you taking the time to leave a review P K ALRDH.
We understand your concerns and would like the opportunity to review this matter properly.
Please reach out to us at support@sms.to so we can review your case as we were unable to identify your account based on the information available here.
Bad attitude, dishonest, penny pinching
They shut down their fax service and then refused to refund a few dollars of credit I had remaining in my account.
I did all the research and work to find the means that would have enabled them to easily do that free or at a cost of only a few cents, but all I got was every excuse in the book for why they would not refund what belonged to me after they cut off the service I paid for.
Cheats who are to be avoided and who do not have the good sense to know bad reviews are more costly than a few dollars that did not belong to them.
I was just reminded to leave this review after they contacted me to say my SMS account will now also be suspended.
These people are about as useful as a chocolate teapot.
Update 20/05/2024: Reply noted. I am happy with my review as it stands. I would have left it for Intergo Telecom, the overall controlling corporate entity, if it had an active profile here. I gave you a chance to be reasonable and refund my funds after you discontinued the fax service, but you baulked at the chance and concocted excuses.
8 november 2023
Omdöme utan inbjudan
Svar från SMS.to
Dear Terry, thank you for your review. Your review refers for another business unit/product than the one you left the review on.
Our Fax service was operating from 2015 until 2023 where it reached its end of life. We tried hard to maintain the service but the commercial cost of maintaining it outweighed the benefit.
You had $3.87 in your account that you paid back in 2019. Past 6 months we can't refund to the original payment method as its practically not possible via the processors we are using.
Since you are a customer of also our SMS.to business you received an email that your account will be inactivated for your security because there was no usage for over 6 months.
We can transfer your $3.87 as credit to your SMS.to account and you can use it as you please. To do this please open a new ticket at support@sms.to
We apologize for the inconvenience this has caused you let me know if the solution works for you
i have registered with sms.to
i have registered with sms.to
unfortunately its the most inconvenient platform
they kept us on hold for a whole day then they just said we don`t understand what exactly you do so we answered they still didn`t get it
i told them we`re ready to provide you with all registry certificates needed but it was useless
5 december 2023
Omdöme utan inbjudan
Best service
25 november 2022
Omdöme utan inbjudan
Great service and fast response!
Great service and fast response!
Thank you so much for resolving the problem so quickly!
3 november 2022
Omdöme utan inbjudan
Very happy with this experience
I received a very quick response and the representative that was helping me was very friendly and attentive
7 november 2022
Omdöme utan inbjudan
A reliable partner
A reliable partner. Sending SMS messages via API with no problems. The developer documentation is very helpful.
25 november 2022
Omdöme utan inbjudan
They have the greatest service of all
They have the greatest service of all! Very fast and reliable indeed! I highly recommend them.
24 november 2022
Omdöme utan inbjudan
Excellent service very good prices👍
14 november 2022
Omdöme utan inbjudan
Professionals
Professionals, top service providers, great prices, prompt and effective support.
16 november 2022
Omdöme utan inbjudan
A Solid Business Partner
The most trustworthy provider that we can work with, credibility, honesty and professionalism is what describes them best... highly recommended
26 oktober 2022
Omdöme utan inbjudan
Great value!
I spoke to a great person which took care all my needs. Quick and attentive responses. Great value!
10 oktober 2022
Omdöme utan inbjudan
Excellent Platform!
Great platform, excellent support and service, competitive prices! Highly recommended!!
25 augusti 2022
Omdöme utan inbjudan
2 weeks still waiting for the refund
2 weeks still waiting for the refund. Customer support does not reply back. Sounds like a scam, but I don’t really know if it’s a scam or not. Still waiting though.
26 juli 2022
Omdöme utan inbjudan
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