Bucks Recycling Ltd Omdömen 

461
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The lady I spoke to on the phone to order the skip was very polite and very informative about what could be put in the skip without extra charges. I followed the info supplied about what could go... Se mer

Betygsatt 5 av 5 stjärnor

A good experience start to finish. The sales team were great at answering our questions and booking the skip. Both drivers were able to access our somewhat inconvenient skip location. We were kept ful... Se mer

Betygsatt 5 av 5 stjärnor

Great it’s a customer service and really friendly helpful people. Can’t say fair then deliver skips take away full ones put new skips where the old one was and you can fill them again!

Betygsatt 5 av 5 stjärnor

If you are looking for a skip provider, look no further - these guys are just a great service provider! The communication was exemplary. Their contact points effecieint. Every aspect was better t... Se mer

Företaget har svarat

Företagsinformation

  1. Avfallshantering
  2. Leverantör av byggnadsmaterial
  3. Sophämtningstjänster
  4. Återvinningsstation

Skrivet av företaget

Looking for a Skip? You've come to the right place! We offer skips of all sizes, in all areas, at the right price - call us, email us or chat with us for more details. Bucks Recycling Ltd aims to offer a competitive same day service to the public and trade for all your waste management needs. Whether you are a residential customer wanting a skip for house/garden clearance, a shop fitter or builder working on a building site, or a commercial business requiring a roll on/off for general waste, Bucks Recycling can provide you with a same-day or guaranteed next-day service. We cover all areas around Bicester, Aylesbury, Buckingham, Thame, and Oxford giving the service you need, where you need it, when you need it. Bucks Recycling boasts a fleet of over 30 HGV vehicles, one artic and one 3.5T cage lorry meaning that we can offer the most bespoke solution for your needs. Our fleet is managed by our in-house FORS Practitioner we are currently certified to Silver FORS standard. We are accredited with ISO9001 and ISO14001 proving that Quality and Environmental management are at the heart of what we do. So call us today to speak with one of our Waste Experts to find the best waste solution for your needs and help us achieve our vision "to make every skip a green skip."


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

461 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(461)

214 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great skip hire

We recently ordered a skip. It was easy from start to collection.

19 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased the whole process, from ordering to collection, was easy and smooth for you. We really appreciate your support! 💚

Betygsatt 5 av 5 stjärnor

Great service.

Easy to order. Fast delivery.
Choosing the right size skip was the hardest part but that’s likely down to my inexperience of using a skip.
Definitely recommend and would use again.

17 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your great review! We’re so pleased you found the service easy to order and fast to deliver. Don’t worry — choosing the right size can be tricky if it’s your first time, and we’re always happy to help with advice. We really appreciate your recommendation and look forward to helping you again! 💚

Betygsatt 5 av 5 stjärnor

Fantastic communication

Fantastic communication, friendly staff, hassle free experience. I will certainly be using Bucks Recycling again.

18 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your fantastic review! We’re delighted to hear you found our 3.5T caged tipper service hassle-free, with great communication and friendly staff throughout. We really appreciate your support and look forward to helping you again! 💚

Betygsatt 5 av 5 stjärnor

Nice people in the office and skips…

Nice people in the office and skips turned up on time. Thank you Bucks Recycling 👍🏻

13 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased our office team looked after you and that everything arrived on time. We really appreciate your support — thank you for choosing Bucks Recycling! 💚

Betygsatt 5 av 5 stjärnor

Great service

Driver polite. Request for a call before delivery was done. Delivered and picked up with no issues. Took out all the hassle of having to load car and go backwards and forwards to the dump. Will be using again.

12 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your great review! We’re so pleased the call-ahead request was followed and that delivery and collection went smoothly. It’s lovely to hear we helped make the job easier for you — that’s exactly what we aim for. We look forward to helping you again next time! 💚

Betygsatt 5 av 5 stjärnor

A great company to deal with

A great company to deal with. We were poorly during our skip hire and were allowed to keep the skip much longer than we should have done. A friendly team on the end of the phone.

3 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you so much for your kind words. We’re really sorry to hear you were unwell during your hire, and we’re glad we could offer a little flexibility to help during that time. It’s lovely to hear our team made things easier for you — we truly appreciate your feedback and wish you all the best. 💚

Betygsatt 5 av 5 stjärnor

great communication

great communication
super helpful
always with a smile (over the email!)

2 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you so much for your continued support and such lovely feedback! We’re delighted to hear our communication and helpfulness continue to meet your expectations — and we’re glad the smiles come across over email too 😊 We truly value our long-standing partnership and look forward to working with you for many more years to come. 💚

Betygsatt 5 av 5 stjärnor

Great service

This company is very approachable when you have a query over waste, staff very friendly and helpful. The delivery and collection is also very prompt.

30 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your great review! We’re so pleased you found our team approachable and helpful with your waste queries, and that delivery and collection were prompt. We really appreciate your feedback and support! 💚

Betygsatt 5 av 5 stjärnor

Great friendly service from when you…

Great friendly service from when you order to delivery

2 februari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found the whole process friendly from ordering through to delivery. We really appreciate your feedback! 💚

Betygsatt 2 av 5 stjärnor

I’ve used this company for the last six…

I’ve used this company for the last six or seven skips without any major issues, which is why I continued hiring from them.

However, my most recent experience was disappointing. They contacted me to say the skip was overfilled. I accept it may have been slightly over, but it was no different to previous collections. This time, though, I was asked to remove roughly half the contents before they would collect it, which I did.

Despite that, the skip was only collected three days later, and then the actual pickup happened the following week.

More concerning, after the collection I noticed that my pop-up gazebo — which was placed between my shed and the skip — had gone missing. It was there before collection and gone immediately after. I contacted the company twice by email about this and have received no response.

I’ve been a repeat customer, so this experience is disappointing. Reliability and communication matter, especially when property goes missing. I hope the company improves how it handles customer concerns.

28 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for taking the time to leave a review, and for being a repeat customer — we do genuinely appreciate your past custom.

Regarding the overfilled skip, we need to be very clear on this point. The 4-yard skip was filled well beyond its safe and legal capacity, containing an estimated 6+ yards of waste and built up with “greedy boards.” This created an unsafe and illegal load, which we are not permitted to transport under any circumstances. For the safety of our drivers and the public, we had no option but to request that the excess waste be removed before collection.

Once the skip was made safe, collection was arranged as soon as possible within our operational schedule. We appreciate that waiting is frustrating, but we cannot collect skips that are overloaded or unsafe.

With regard to the missing gazebo, we take accusations of lost or removed property extremely seriously. We do not ignore customer complaints or concerns. However, we have no record of receiving emails about this issue. We would ask that you confirm which email address you contacted, as it is possible the message was sent to a “no-reply” address, Rycote Recycling email address no longer in use, or did not reach our customer service inbox.

Our drivers do not remove customer property, and nothing was reported by the driver at the time of collection. That said, if you contact us directly through our main customer service email sales@bucksrecycling.co.uk or phone number 01296 651678, we are more than willing to review this further.

We always aim to be reliable, communicative, and safe — and while we’re sorry this experience fell short of your expectations, we must also operate within legal and safety requirements.

Betygsatt 5 av 5 stjärnor

Very efficient genuine and honest when…

Very efficient genuine and honest when asking questions over movement and what can be disposed of in the skip.

28 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your lovely feedback! We’re so pleased you found our team efficient, genuine, and honest when answering your questions. We always aim to give clear and helpful advice, so it’s great to know that came across. We really appreciate your support! 💚

Betygsatt 5 av 5 stjärnor

Service was excellent

Service was excellent, delivery and collection. Definitely use them again.

28 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your great review! We’re delighted you were happy with both delivery and collection, and we really appreciate you saying you’d use us again. We look forward to helping you next time! 💚

Betygsatt 5 av 5 stjärnor

Easy to didn’t take long to deliver and…

Easy to didn’t take long to deliver and Swift takeaway I will be using them again

8 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found it easy to order, with quick delivery and swift collection. We really appreciate your support and look forward to helping you again! 💚

Betygsatt 5 av 5 stjärnor

Absolutely brilliant service everyone…

Absolutely brilliant service everyone from the office to the drivers are helpful and friendly. Highly recommended

7 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you so much for your fantastic review! We’re delighted to hear that everyone, from our office team to our drivers, made such a positive impression. Your recommendation means a lot to us — we really appreciate your support! 💚

Betygsatt 5 av 5 stjärnor

Great company to use

6 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you think we’re a great company to use — we really appreciate your support. 💚

Betygsatt 5 av 5 stjärnor

Very Good

Good. Service and well recommended

5 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind review and recommendation! We’re so pleased you were happy with the service — it really means a lot to us. 💚

Betygsatt 5 av 5 stjärnor

Straightforward...

Easy to deal with and good communication.

5 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your kind feedback! We’re so pleased you found us easy to deal with and that our communication met your expectations. We really appreciate your support! 💚

Betygsatt 5 av 5 stjärnor

Staff always friendly and helpful

Staff always friendly and helpful. Quick delivery and collection when ordered. Have used them many times and service always the same Excellant

5 januari 2026
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you so much for your continued support and kind words! We’re delighted to hear that our team have consistently provided friendly, helpful service with prompt delivery and collection. It means a lot to us that you’ve been happy with Bucks Recycling every time! 💚

Betygsatt 5 av 5 stjärnor

Great service at a good price

Fantastic service, easy to order, delivered and collected on time. Will be using them again soon

29 december 2025
Logotyp för Bucks Recycling Ltd

Svar från Bucks Recycling Ltd

Thank you for your wonderful review! We’re delighted you found our service easy to use, reliable, and great value. We really appreciate your support and look forward to helping you again soon! 💚

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