A tragedy that there is no Brooks Brothers supplier in the UK - but ordering from Italy went very well. Classic white button down cotton oxford shirt - arrived well packed and with labels for r... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Brooks Brothers non-iron button down shirts for over 40 years. The quality has always been incredibile. In comparison to other non-iron shirts BB is the best. My only criticisim i... Se mer
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Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della tagl... Se mer
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I love Brooks Brothers shirts, so my opinion might seem a little biased (and it is). Lots of different fabrics (with different weaves), the ability to choose shirt and sleeve sizes separately, a huge... Se mer
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Företagsinformation
Om Brooks Brothers
Skrivet av företaget
Brooks Brothers is an icon of American style, with a heritage that dates back to 1818. For more than two centuries, the brand has been synonymous with quality, craftsmanship and timeless elegance, playing a defining role in shaping modern menswear and womenswear. Throughout its long history, Brooks Brothers has remained a trusted reference for those seeking refined, classic and enduring style.
The brand is widely recognized for introducing iconic garments such as the button-down shirt, which has become a cornerstone of contemporary wardrobes around the world. By consistently blending tradition with innovation, Brooks Brothers creates collections that remain relevant across generations while respecting its rich sartorial legacy. Each piece is designed with great attention to detail, using carefully selected materials and refined tailoring techniques to ensure comfort, durability and an impeccable fit.
From formal tailoring and businesswear to smart-casual essentials, Brooks Brothers offers versatile collections suitable for a wide range of occasions. Whether for professional, casual or special moments, the brand maintains a classic and sophisticated aesthetic that reflects its commitment to excellence and timeless design.
At Brooks Brothers, style goes hand in hand with service. The brand is dedicated to providing a reliable, transparent and refined shopping experience, both online and in-store. Customer satisfaction is at the heart of everything we do, from product development to post-purchase support.
Our customer care team is committed to assisting customers with professionalism, efficiency and attention, ensuring that every interaction reflects the values of the brand. By combining a rich legacy with a modern approach to fashion and service, Brooks Brothers continues to stand as a trusted choice for customers who value enduring style, exceptional quality and a customer-focused experience.
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4,5
Utmärkt
64 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Brooks Brothers
Hi Amador, thank you for sharing your feedback. We’re happy to hear that you appreciated our polos and that it proved to be a great choice for the season. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Outstanding Shopping Experience!
Outstanding Shopping Experience!
This has been one of the best online shopping experiences I’ve ever had. The shipping was incredibly fast, and I was kept informed at every stage of the delivery process, which gave me great peace of mind.
The item arrived exactly as described and fully met my expectations. Everything was perfect, from the ordering process to the final delivery.
Excellent service, great communication, and a flawless product. I couldn’t be happier with my purchase and would definitely buy from this seller again. Highly recommended!
29 april 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Javi, thank you for sharing such a wonderful review. We’re truly glad to know that every aspect of your journey with Brooks Brothers, from ordering to delivery, reflected the standards of service and care that define our brand. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I have been using Brooks Brother for over 40 years
I have been using Brooks Brothers non-iron button down shirts for over 40 years.
The quality has always been incredibile. In comparison to other non-iron shirts BB is the best.
My only criticisim is that the online selection is not comprehensive of all the shirts. I was unable to find specific models and had to scroll through all products to find what I needed
7 juni 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Giorgio, thank you for sharing your feedback. We truly appreciate your long-standing loyalty to Brooks Brothers and are delighted to know that our non-iron shirts continue to meet your expectations. Your comments regarding our online selection are greatly appreciated and will help us improve the shopping experience on our website. Should you need assistance finding a specific style, please feel free to contact our Customer Care team at support@brooksbrothers.eu
Brooks Brothers Customer Care
Good quality products, store design and fast delivery.
The web store is well designed and the delivery is fast. I like the consistent quality of BB products.
8 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Raimondo, thank you for sharing your feedback. We’re pleased to know that our commitment to quality and service continues to meet your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Serious stuff
I have started buying from B. Bros. in 1978. Since then I went back to get serious staff and systematically I was satisfied by my buys.
7 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Mario, thank you for sharing your feedback. Knowing that you have been choosing our brand for so many years is especially meaningful to us, and we remain committed to upholding the quality our customers expect. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Svar från Brooks Brothers
Hi Martha, thank you for sharing your feedback. We’re pleased to know that you appreciate the quality of our products. Thank you for choosing Brooks Brothers.
Brooks Brothers Customer Care
All perfect
All perfect! Very Good quality of the product e excellent delivery service
Many thanks
15 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Francesco, thank you for sharing your feedback. We’re truly glad to know that your shopping experience was an excellent one. Thank you for choosing Brooks Brothers, and we look forward to welcoming you again soon.
Brooks Brothers Customer Care
excellent quality and fits me…
excellent quality and fits me perfectly, I really like the t-shirts I bought
8 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Traian, thank you for sharing your feedback. We’re delighted to hear that you were pleased with the quality of your purchase. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Execellent delivery service
the item I bought arrived earlier than expected and I loved the jeans I had purchased.
20 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Cristina, thank you for sharing your feedback. We’re truly glad to hear that everything went smoothly and that you enjoyed your purchase. Thank you for choosing us.
Brooks Brothers Customer Care
QUALITY IS AS EXPECTED
12 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Dorin, thank you for sharing your feedback. We’re pleased to hear that the quality of our products met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I like the quality of the brand
I like the quality of the brand. The shipment was delivered on time and in good condition.
20 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi P.A., thank you for sharing your feedback. We’re glad to know that your experience met your expectations in terms of both product quality and service. Thank you for your appreciation of our brand.
Brooks Brothers Customer Care
Everything excellent!
15 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Sigmund, thank you for sharing your feedback. We’re delighted to hear that your experience met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Poor workmanship
The seam my sweater under an arm has two holes after less than one week of wear. I have had to take it to be sewed up at my local dry cleaner (too much hassle to send it back to you). Disappointing given the price.
4 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi JRR, thank you for sharing your feedback. We’re truly sorry to hear about the issue you experienced with your sweater, as this does not reflect the quality standards we strive to uphold. We encourage you to contact us at support@brooksbrothers.eu so that we may look into the matter further and assist you appropriately.
We hope to have the opportunity to restore your confidence in our brand.
Brooks Brothers Customer Care
Una richiesta
Una richiesta: molte camicie no iron sono prodotte solo per la vestibilità slim... non potreste proporle anche per la vestibilità regular? Grazie
14 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Ciao Giacomo, grazie per aver condiviso il tuo feedback. Apprezziamo molto i suggerimenti dei nostri clienti e terremo certamente in considerazione la tua richiesta per le nostre future collezioni.
Brooks Brothers Customer Care
Diversi acquisti online di grande soddisfazione
Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della taglia, seguendo le istruzioni del sito, è risultata giusta.
14 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Ciao Edoardo, grazie per aver condiviso il tuo feedback. Siamo davvero felici di sapere che l'esperienza d’acquisto online abbia soddisfatto le tue aspettative. Speriamo di rivederti presto.
Brooks Brothers Customer Care
Excellent jacket with €100 discount
20 mars 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Brendan, thank you for sharing your feedback. We’re truly happy to hear that you were pleased with both your jacket and the value of your purchase. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I love Brooks Brothers shirts
I love Brooks Brothers shirts, so my opinion might seem a little biased (and it is). Lots of different fabrics (with different weaves), the ability to choose shirt and sleeve sizes separately, a huge selection, and the best non-iron finish on the market. Perfect.
(delivery service perfect)
7 april 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Giusi, thank you for sharing such a wonderful review. We’re truly delighted to hear how much you appreciate the quality, variety and craftsmanship of our shirts. Your experience reflects the standards we aim to uphold across every detail. Thank you for your continued appreciation of Brooks Brothers.
Brooks Brothers Customer Care
Quickand easy delivery
7 maj 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Nicolas, thank you for sharing your feedback. We’re pleased to hear that your delivery experience was quick and easy. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Great quality of products and super…
Great quality of products and super fast delivery.
20 april 2026
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Holger, thank you for sharing your feedback. We’re delighted to hear that you appreciated the quality of our products and the fast delivery service. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Mistake buying a shirt in a BB store
Mistake buying a shirt in a BB store. My mistake, maybe I was distracted, or a seller mistake, since I was clearly looking only for no iron shirts. No matter who was wrong, at the end I bought an iron one.
What really matters is that I asked BB customer service for a restore and I found a professional, dedicated and open assistance. You can check the value of a firm when you need help, and BB have been super!!! Thank you so much
21 december 2025
Omdöme utan inbjudan
Svar från Brooks Brothers
Hi Mauro, thank you for sharing your feedback. We’re glad to hear that our Customer Care team was able to support you and turn your experience into a positive one: this is the level of service we strive to provide. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.