We booked our cruise through Broadway Travel, and can highly recommend them. We had major issues with our cruise company which resulted in having to cancel our cruise. Our travel agent, Lynsey, wen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gemma was very professional but friendly and listened to exactly what we needed from a cruise and came back to us with a reasonably priced cruise package She answered all of my queries Booking was... Se mer
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We have been with Broadway Travel for a number of years going to Malta, they provide an excellent service and nothing is too much trouble to ensure everything is excellent. I spoke to Lucy today with... Se mer
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Our flights were with Ryanair, they sent us an email changing our flight times. The flights were not acceptable to us as they were very late. We found flights with Easyjet which were acceptable and co... Se mer
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Företagsinformation
Om Broadway Travel
Skrivet av företaget
With 75 years in the business, we have a proud history of providing outstanding holidays. Our experience allows us to secure the best deals to all the top destinations – that means quality holidays at a price that’s right. We are fully ABTA & ATOL protected, so you get total peace of mind when you book your holiday.
Your feedback helps us improve our customer experience and we are delighted to read so many positive reviews. We love reading comments like this: “Easy to book and great prices” (Oct 2025) and this: “Amazing company” (Oct 2025).
Where things fall short, we work extra-hard to put it right – our customers are our priority, and we look closely at our feedback. We pride ourselves on having a friendly and knowledgeable team, are always happy to answer any questions you may have and are always willing to go the extra mile.
We look forward to arranging your next holiday and we’ll do everything we can to ensure you get the break you deserve. Feel free to chat with us online, or pick up the phone and give us a call. Happy holidays!
Kontaktuppgifter
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, Storbritannien
- 020 3368 6221
- customersupport@broadwaytravel.com
- broadwaytravel.com
4,8
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sandra was great
Sandra was great. Very helpful and upgraded us to a superior room. Everything went smoothly. Now we're just waiting for our flight tickets to be emailed and to fly up and away!
20 augusti 2026
Svar från Broadway Travel
Lana, thank you so much, we are so grateful for your custom and for your kind words for Sandra, who we agree is fabulous! Have a wonderful holiday - Team Broadway Travel.
Kelly was really helpful polite…
Kelly was really helpful polite friendly person She explained everything to me throughly She went above and beyond to help me 😊
21 augusti 2026
Svar från Broadway Travel
This is exactly what Kelly does best, Lynne. She really does her best for all her clients and is over the moon with your feedback. Have a fabulous time onboard and thank you for choosing Broadway Travel.
5 star all round 👌🏼
From the start to the end the service has been amazing. I would totally recommend using Broadway Travel to my friends and family. No question was too much and Evie whom I dealt with was just outstanding. She took her time and explained everything to clear and was so excited with me which make the experience even better. I had just book a holiday of a lifetime for me and my son and it felt like it and more. 5 star all round 👌🏼☺️
14 augusti 2026
Svar från Broadway Travel
WOW Ashley, this is simply amazing. Evie is superb and we agree with everything you have written! We are so appreciative of your fabulous feedback and your custom and Evie has asked us to pass on her personal thanks for your amazing review. Please do not hesitate to reach out should you have any queries and happy cruise countdown - Team Broadway Travel.
First cruise
Just booked our first cruise with Broadway. Evie was fantastic throughout answering my questions, friendly and professional at all times. Would definitely book with them again
21 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Welcome onboard Lisa and thank you so much for you 5* review. Evie is simply the best! Have a fabulous time onboard and thank you for booking with Broadway Travel.
Easy to use website, great value holidays
I've used broadway travel from time to time but really should make them my starting point in future. Website is so easy to use and love the fact at a glance I can see the cheapest flight prices aligned to the holidays I'm looking at. This combined with the rest of the website makes it far and away the best website I've used for booking holidays. It really is a hassle free way to book a holiday online great value, so please keep it up.
10 augusti 2026
Svar från Broadway Travel
Andrew, this is wonderful. We have invested heavily in our website to ensure it is user friendly and offers the best deals and is great to read your fabulous feedback. Please do not hesitate to reach out to the team should you have any queries and happy holiday countdown - Team Broadway Travel.
Fantastic help from broadway travel
Fantastic help from broadway travel. Messaging back and forward at convenient times. Phoning to clarify things. Incredibly helpful team who went out of their way to support us through the booking process
20 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Kirsty, this is absolutely fabulous and will make Natalie's and indeed the whole team's day! Thank you for choosing Broadway Travel to book your cruise and we all hope you have the best time onboard.
Svar från Broadway Travel
Welcome onboard Darren, thank you so much and we will pass on your kind words to Laura. Have a fabulous holiday and we look forward to seeing you again soon - Team Broadway Travel.
Laura and Rob are fantastic and…
Laura and Rob are fantastic and answered every query I had in a professional and friendly manner. I booked 2 cruises with them inside 1 week.
Highly recommend
12 augusti 2026
Svar från Broadway Travel
Diane, we absolutely agree, Laura and Rob are superb humans who go above and beyond for all their clients and have asked us to pass on their thanks for your kind words and loyalty! Remember to reach out should you have any further queries and we all hope you have the best time onboard - Team Broadway Travel.
Sue Broadway Travel
Sue, a star. Took care of everything from start to finish. Always ready to take a call and help make the booking and final prep so easy for the cruise. Roll on Friday. Great advisor, can't thank you enough.
20 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Thomas wow what can we say other than a huge thanks and we agree, Sue is a superstar! Have a fabulous time onboard and thank you from all the team.
Everyhting explained and dealt with…
Everyhting explained and dealt with professionally. No complaints
18 augusti 2026
Svar från Broadway Travel
Tina is absolutely overjoyed with your kind words and 5* review, we think she's fantastic too. Thank you for choosing to book with us, we really appreciate it - Team Broadway Travel
Great price, great service on booking…
Great price and great service on booking.
Got all the info we needed within hours plus any links we needed for the flight confirmation and seat bookings.
18 augusti 2026
Svar från Broadway Travel
Pat, this is music to our ears, we love to hear positive feedback from our online bookers too. Please don’t hesitate to reach out to us should you need any help before departure – Team Broadway Travel
Broadway travel what I can i say ,we…
Broadway travel what I can i say ,we have used them twice and both times our trips have gone so smooth with great transfers and lovely hotel both in Krakow and Madiera, great customer service and support would recommend then every trip ,well done all involved
15 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Thank you so much for your kind words and 5* review, we really appreciate you choosing to book with us time and time again. We hope to see you again very soon – Team Broadway Travel.
So helpful just when you need it
I'm so pleased I booked my holiday with Broadway Travel. I made an error whilst booking online and they called me the following day to let me know and guided me through resolving this. They have also helped me to book Assistance at the airport. Would highly recommend.
16 augusti 2026
Svar från Broadway Travel
Thank you so much for your kind words and 5* review Lynn, The team really appreciate your wonderful feedback. Happy holiday countdown activated – Team Broadway Travel.
Svar från Broadway Travel
This is just perfect Desai, thank you for booking with us - Team Broadway Travel
Very helpful young man
17 augusti 2026
Svar från Broadway Travel
Thank you Patricia, we are thrilled with your 5* review and kind words for Alan. Please remember that we are here to help should you have any further queries and happy holiday countdown - Team Broadway Travel.
All the staff are amazing they helped…
All the staff are amazing they helped us on a good few occasions
18 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Kelly, this has made our day! We work so hard to ensure that we provide the best service to all our clients and to know that its been so well received is simply amazing. We really are thankful for your custom and kind words. Happy holidays and thank you again for booking with Broadway Travel.
Michael Evan’s was great to deal with
Michael Evan’s was great to deal with. He was on the ball, friendly and quick with his responses.
6 augusti 2026
Svar från Broadway Travel
This is fabulous to hear Nike, thank you for taking the time to leave your kind feedback for Michael, it really is appreciated. Happy holiday countdown and thank you for booking with Broadway Travel.
Philip was very happy to go through …
Philip was very happy to go through everything about the holiday and was very patient when I had a problem. Very happy with the whole procedure of booking the holiday
13 augusti 2026
Svar från Broadway Travel
Thank you Mr Stephen, Phillip will be delighted with your kinds words and please do not hesitate to reach out should you have any further queries. Happy holiday countdown Team Broadway Travel.
Gemma was a lovely young lady that had…
Gemma was a lovely young lady that had time and patience . Explained everything , put you at ease .
16 augusti 2026
Svar från Broadway Travel
Thank you Denise, we absolutely agree, Gemma is a gem! Please do not hesitate to reach out again should you have any queries and we hope you have a wonderful time onboard - Team Broadway Travel.
Ischia
Michael Evans was very patient a d helpful with our booking.. He ensured we knew all ab out the booking and terms and conditions. Excellent service.
16 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Fabulous Hazel, Michael will be over the moon with your wonderfully kind words. We hope you have a brilliant time in beautiful Ischia and thank you for choosing Broadway Travel.
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