We booked our cruise through Broadway Travel, and can highly recommend them. We had major issues with our cruise company which resulted in having to cancel our cruise. Our travel agent, Lynsey, wen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gemma was very professional but friendly and listened to exactly what we needed from a cruise and came back to us with a reasonably priced cruise package She answered all of my queries Booking was... Se mer
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We have been with Broadway Travel for a number of years going to Malta, they provide an excellent service and nothing is too much trouble to ensure everything is excellent. I spoke to Lucy today with... Se mer
Our flights were with Ryanair, they sent us an email changing our flight times. The flights were not acceptable to us as they were very late. We found flights with Easyjet which were acceptable and co... Se mer
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Företagsinformation
Om Broadway Travel
Skrivet av företaget
With 75 years in the business, we have a proud history of providing outstanding holidays. Our experience allows us to secure the best deals to all the top destinations – that means quality holidays at a price that’s right. We are fully ABTA & ATOL protected, so you get total peace of mind when you book your holiday.
Your feedback helps us improve our customer experience and we are delighted to read so many positive reviews. We love reading comments like this: “Easy to book and great prices” (Oct 2025) and this: “Amazing company” (Oct 2025).
Where things fall short, we work extra-hard to put it right – our customers are our priority, and we look closely at our feedback. We pride ourselves on having a friendly and knowledgeable team, are always happy to answer any questions you may have and are always willing to go the extra mile.
We look forward to arranging your next holiday and we’ll do everything we can to ensure you get the break you deserve. Feel free to chat with us online, or pick up the phone and give us a call. Happy holidays!
Kontaktuppgifter
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, Storbritannien
- 020 3368 6221
- customersupport@broadwaytravel.com
- broadwaytravel.com
4,8
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My favourite travel company
My favourite travel company. Nothing is too much trouble. Well done
2 december 2025
Svar från Broadway Travel
WOW Gordon, thank you so so much, this is fabulous to hear! We really do have the best customers! Happy holiday countdown and we shall see you again very soon - Team Broadway Travel.
Excellent customer service
Thank you for booking our family cruise
Travel advisors were very helpful and knowledgeable this is our 3rd time booking with this company
Highly recommend
1 september 2026
Svar från Broadway Travel
Welcome back Sharon, we are so appreciative of your loyalty and your kind words! Have a wonderful time onboard and thank you again from all the Broadway Travel team.
Process was easy and the follow up from…
Process was easy and the follow up from agent was very swift in order to clarify name details on ATOL certificate & booking.
1 september 2026
Svar från Broadway Travel
Exactly what we like to hear Stephen, thank you so much and hope you like our new website as much as we do! Please remember that we are here to help should you have any queries and happy holiday countdown - Team Broadway Travel.
Excellent service from Iantha
Excellent service from Iantha, who worked really hard to provide a real value for money luxury holiday
1 september 2026
Svar från Broadway Travel
Iantha is a wonderful agent and is a real credit to our team. We have forwarded your lovely feedback to Iantha and her team for the praise rightly deserved. Have a wonderful holiday Michael and thank you again for choosing Broadway Travel.
Straight to the point Natalie has been…
Straight to the point Natalie has been very professional all sorted with no fuss. Thanks.
23 augusti 2026
Svar från Broadway Travel
Thank you Steve, Natalie will be thrilled with your 5* review, as are we! We hope you have a fabulous time onboard and we look forward to seeing you again soon - Team Broadway Travel.
Fantastic service from Iantha who's…
Fantastic service from Iantha who's assistance was invaluable in attaining the best possible price
1 september 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Michael, thank you for your kind words. We agree that Iantha is fabulous and we are so pleased that her service had such a positive impact on your booking experience. Happy holiday countdown and thank you for choosing Broadway Travel.
Erin was very helpful and patient with…
Erin was very helpful and patient with me while trying to book , and offered me alot of different options
31 augusti 2026
Svar från Broadway Travel
Welcome onboard Jack and thank you for taking the time to leave your wonderful review for Erin, who we agree is fabulous! Have a great cruise and thank you for choosing Broadway Travel.
Svar från Broadway Travel
This is wonderful John, thank you. We have invested a lot into our new website and its great to see that its easy and clear. Please remember that despite booking online, our team are here to assist you should you have any queries. Thank you for booking with Broadway Travel and happy holiday countdown!
Trouble free booking every time
Have used the company a few times and always send confirmation of our holiday quickly and never yet have had any problems. Long may it continue!
30 augusti 2026
Svar från Broadway Travel
Welcome back Beverley and thank you for your loyalty and fabulous 5* review. We hope you have a wonderful holiday - Team Broadway Travel.
Excellent service
Excellent service, Evie our representative was very knowledgeable and nothing was too much trouble. Would 100% recommend.
31 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
WOW Steve, this is fabulous and Evie will be delighted with your feedback. We all hope you have a fabulous cruise and thank you for choosing Broadway Travel.
Svar från Broadway Travel
We agree Mark, Sandra is a fabulous agent and we are so pleased that she made your booking easy, even if it was not! Please do not hesitate to reach out should you have any queries and happy holiday countdown - Team Broadway Travel.
Svar från Broadway Travel
Exactly what we aim to achieve! Happy holidays and thank you for choosing Broadway Travel.
Svar från Broadway Travel
Thank you for your 5* review, it is very much appreciated and Michael has asked to pass on his thanks for your kind words. Happy holidays - Team Broadway Travel.
Svar från Broadway Travel
Exactly what we like to hear Anne, thank you and will ensure that Philip sees your wonderful 5* review. Please do not hesitate to reach out should you have any further queries and thank you for choosing Broadway Travel.
Svar från Broadway Travel
Exactly what we like to hear Gordon, thank you for choosing Broadway Travel and happy holiday countdown.
Amanda at Broadway travel has been…
Amanda at Broadway travel has been amazing for us... Cruise booked for 2028... her patience was commendable...i changed the dates so many times and she still went above and beyond...
Every question answered immediately and the booking was flawless... thanks Amanda x
20 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Paula, thank you for taking the time to leave your wonderful 5* review for Amanda, who we agree is amazing and an oracle on all that is cruising! Have a fabulous time onboard and thank you for choosing Broadway Travel.
5 star service
Used them for the first time for a family cruise booking for next year. Evie went over and above to make sure we got what we wanted within our budget. She always answered our queries quickly and cant fault the service. Highly recommend
29 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Welcome onboard Michelle and thank you for choosing Broadway Travel. Evie is fabulous, we agree that she goes above and beyond for all her clients. We all hope you have a wonderful cruise and thank you from all at Broadway Travel.
Svar från Broadway Travel
Exactly what we like to hear, Bernard! Couldn't have said it better ourselves! Have a wonderful holiday and thank you from all the Broadway Travel Team.
Rob was absolutely fantastic from start…
Rob was absolutely fantastic from start to finish! She was incredibly helpful, always replied to my messages so quickly, and managed to get us a fantastic price.
Her service was honestly by far the best I have ever received when booking a holiday. She made everything so easy and stress-free, and we couldn’t have asked for better service.
Thank you so much, Rob! You truly deserve all the praise! We really appreciate everything you did for us and would highly recommend you to anyone looking to book their next holiday. ⭐️
29 augusti 2026
Omdöme utan inbjudan
Svar från Broadway Travel
Thank you Naomi, we are so appreciative of your review, as is Rob, who has asked to pass on his thanks for your wonderfully kind words. Have a fabulous cruise and thank you from all the team!
Easy booking by phone
13 augusti 2026
Svar från Broadway Travel
Tina will be thrilled Karen, thank you for your 5* review and happy holiday countdown - Team Broadway Travel.
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