Broadview Shading Solutions Ltd Omdömen 

We spent several thousand pounds on a motorised blind for a bbq area. Quality of the blind is good and installation was also good. My gripe, which seems to be echoed in other reviews is the aftercare service. A silicon seal along the top of some ali capping failed (so rain got in down the back) after about 8 months. I reported it late - a month after my 12 month warranty. I had to call several times before I had a call back and, despite explaining silicon joints fail over time so it was obvious the problem was apparent during the warranty period, was told I would have to pay £75 plus VAT for the visit. I complained and asked for a manager to call me back but that didn't happen. For such a simple issue and fix and in light of the money spent, you would have had a satisfied customer. Instead you have an annoyed customer who won't use you again.

Following an unnecessarily aborted initial service date, Broadview returned and completed the service on the agreed date. The wind sensor had failed (previous owner’s negligence) and today Broadview’s excellent service engineer attended on time to fit the new sensor. I can now heartily recommend Broadview to any prospective customer.

We are so pleased with the lantern blind and the whole process from start to finish has been a very pleasurable experience.

Will was on time for the appointment and was very easy to deal with and answered all of our questions and concerns. The fitter turned up when he was supposed to, installed the blind quickly and with no mess and showed my wife how to operate it and explained how to charge the battery.

Everyone we have dealt with in between has been very polite and a pleasure to deal with.

Great service from pricing through to installation,had shutter blinds fitted & they look great,definitely recommend this company

Broadview recently supplied a C3 See Glass Run System for our garden studio to separate the spa area from a home office / gym. The product is well built, stylish and functional. The team were most accommodating when the space was not quite ready for survey and didn't make a fuss about returning. The installation was quick and the system meets our needs perfectly.

Lovely staff very professional

Josh was very professional in his approach to solving our problem.

Great service all round, very happy with my blinds that I ordered for my office!

Excellent communication. Fitted promptly

Most helpful. Came and measured. Then two weeks later came back and fitted.
No fuss Very helpful and pleasant.

Love my shutters, really good price and fitting was brilliant

Professional
Knowledgeable
Quality product
Delivered and fitted on time
Excellent fitter
No negatives whatsoever

Very helpful and efficient, listened to requirements, offered guidance and kept to timescales.

Having done a lot of research into pergola systems, off the shelf, custom installs, manual or automated system, I finally decide to go for a custom install, fully automated.

Having visited Broadview shading and seeing the chosen product discussing it with Melissa, I placed the order, knowing they have the knowledge and expertise., plus the fact they are a family run business being in the industry for over 50 years.

The order was ready in about 6 weeks and the installation team came on site for two days.

The installation was very successful having faced a few technical issues. It's due to their knowledge of the product they were able to overcome the obstacles they faced and gave me reassurance that I had chosen the right company but even more so the installation team has the support to back up the product.

The pergola has made a huge difference to my outdoor living space and I look forward to make full use.

Well done Broadview Shading.

Good communication and price, and fitted by a great engineer and good quality blinds.

Amazing service from start to finish. Very helpful and friendly salesman and fitter. Blinds look amazing. Thank you

From the first phone call to the company asking for sales visit until the final engineer left. The whole experience was professional. Friendly. Helpful experienced. Everything and more. I will definitely recommend them very very highly.

When the fitter arrived he had the wrong blinds! I was rather cross because you had wanted to fit them the previous week so you had them in your showroom by them and they obviously weren’t checked to see they were mine! I was having redecoration done then so wanted the room finished because visitors coming today. Very disappointed I’m afraid

Went above and beyond!

We'd just about given up looking for fitted blinds for our bay windows and online providers proved no easier.
We called into Broadview by chance and asked for a rough quote. Surprised at how much cheaper they were, we asked for a written quote which was even cheaper and had the blinds fitted 2 weeks later on the day we agreed. The shop could not have been more helpful and their fitter was polite and tidy. Good old fashioned service, great price, I would highly recommend them.