Order sample first, they came quickly! Once decided on colour. Web site was easy to use. Putting in the wall size and the calculator works it out for you. The bricks arrived within 3/5 working da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Se mer
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Se mer
Great quality thick slips. Price was better than competitors. Make sure to add at least 10% on top as delivery is quite expensive if you need another order.. Need to dilute the grout/pointing down... Se mer
Företaget har svarat
Företagsinformation
- Kakeltillverkare
- Tegeltillverkning
- Byggnadsmaterial
- Dekoration- och inredningsbutik
- Heminredningsbutik
- Kakelbutik
Skrivet av företaget
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Kontaktuppgifter
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Storbritannien
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Utmärkt
996 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exposed brick wall in new kitchen
Efficient website and guidance. Fast delivery. Product as described . Helpful phone line.
6 januari 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your kind words Kathryn. We’re so pleased to hear that you were very happy with the service. If there’s anything we can assist with in the future, don’t hesitate to reach out. Thanks for choosing BrickSlips!
Absolutely shocking service
Awful. Website quotes a 2-4 working day delivery but took 6 working days. When the delivery driver came he left the tiles and cement on the roadside without even knocking. Thankfully we saw him/challenged him as to why he didn’t knock. He lied and said he did (he absolutely never as we were watching him out of the window and he should have brought them to the front door). He was then abusive when challenged. Rang Brickslip and they just weren’t interested! We’d paid over £50 delivery! Customer care is shocking! Go elsewhere
3 februari 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Stephanie,
Thank you for reaching out.
Unfortunately, we don’t recognize you as a customer of ours. However, if you have received a delivery from us, please note that our average delivery time is 2-4 working days, as stated on our website. This timeframe is subject to location and any applicable restrictions.
Regarding the delivery drivers, they are part of a third-party logistics network and are not employed by BrickSlips. As such, they operate independently and do not directly represent our company.
Our orders clearly state that deliveries are kerbside only, as the third-party couriers are not insured to bring goods onto the property. This policy is outlined on our Deliveries page to ensure customers have all the necessary information in advance.
Delivery drivers are required to take photos and obtain a signature as proof of delivery. If the driver saw you, and you saw him, it is likely that he was in the process of retrieving the paperwork when you noticed him. If you approached the driver before the delivery was completed, it may have simply been a matter of timing rather than an oversight on their part.
We genuinely value customer feedback, and we appreciate you sharing your experience. However, based on the details you’ve provided, it does not appear that the driver acted outside of his job requirements. While we understand that delivery experiences can sometimes be frustrating, reviews can have a significant impact on businesses, especially when the issue in question does not stem from a service failure.
If you have any further concerns, please do not hesitate to reach out.
Wishing you a great day!
BrickSlips
Very good service
4 januari 2025
Omdöme utan inbjudan
Svar från Brick Slips
We’re so pleased to hear that you were very happy with the service. If there’s anything we can assist with in the future, don’t hesitate to reach out. Thanks for choosing BrickSlips!
The brick slips are a great product
The brick slips are a great product, looking just like real bricks which in many ways they are, just thinner. Once pointed up they look like a proper brick wall.
Only down side was a few broken slips but the company does say order more than you need to allow for breakages.
4 januari 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your feedback! We’re delighted to hear that you’re happy with the look of our brick slips and how realistic they are once pointed up, just like a proper brick wall.
We’re sorry to hear about the few broken slips but appreciate your understanding of our recommendation to order a little extra for such instances (usually 5-10% is the industry standard).
If you ever need assistance or have future projects, we’d love to help again. Thanks for choosing BrickSlips!
Ordering my brick slips was easy and…
Ordering my brick slips was easy and had everything I needed, delivery was as planned, today I have started installing as per the on box instructions and using the supplied adhesive, so far the results are stunning and can’t wait until finished
18 januari 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your fantastic feedback Richard! We’re so pleased to hear that ordering was straightforward and that everything you needed was included.
It’s great to know that delivery went as planned and that you’ve started installing the brick slips with ease using our instructions and adhesive.
We’re thrilled that the results are already looking stunning, and we can’t wait for you to see the finished product. If you need any assistance along the way, don’t hesitate to reach out.
Thanks for choosing BrickSlips!
Fantastic experience from start to finish
After having purchased some similar coloured brick slips from a different company and had endless issues on the shape, size and quality, all had to be returned... I think came across this company. I was in need of a replacement product quickly due to all the trades working on a home reno project for me so I called the team at Brickslips and they were so helpful and accommodating, getting samples out the very same day for me. They arrived promptly the next day and I was already impressed with the quality. I called up straight away to confirm I would like to go ahead and they got them shipped out to me right away. The packaging was excellent, ensuring none of them were damaged, the speed of delivery was great too and the finished look of the product was exceptional. I wish I had found this company first as I cannot fault them at all! 10/10!
17 september 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for taking the time to share your experience! We’re truly delighted to hear how happy you were with our service and the quality of our brick slips. It’s wonderful to know we could provide the quick turnaround you needed for your home renovation project, and we’re thrilled that you were impressed with the samples, packaging, and final result.
We’re so sorry to hear about the issues you had with your previous supplier, but we’re glad we could step in and make things right for you. Your 10/10 feedback means the world to us, and if there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Thank you for choosing BrickSlips!
Fantastic quality
Great product the brick slips are fantastic look great on my fireplace delivery was absolutely bob on on time as advertised and before Christmas so I had them for my project over th le Christmas period thanks brick slips
18 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you James for your amazing feedback! We’re delighted to hear that you’re so happy with the brick slips and that they look fantastic on your fireplace. It’s great to know that the delivery was right on time and allowed you to complete your project before Christmas.
We’re thrilled to have been part of your festive plans, and if you have any future projects, we’d love to help again. Thanks for choosing BrickSlips!
Good quality and order was delivered…
Good quality and order was delivered promptly
7 januari 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you Nia for your kind feedback! We’re delighted to hear that you were happy with the quality of our product and the prompt delivery. If you have any future projects, we’d be more than happy to assist. Thanks for choosing BrickSlips!
Amazing product
Amazing product. Well worth the money. I thought it cost a bit much in the beginning but the results speak for themselves. Would highly highly recommend. Ordering was simple and any queries about products was dealt with in a timely manner. Would definitely be ordering again and encourage anybody who is thinking about it to just do it
3 november 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for your fantastic feedback Sain! We’re thrilled to hear that you’re so happy with the results and that you feel the product was well worth the investment. It’s great to know that the ordering process was simple and that our team was able to assist you quickly with your queries.
Your recommendation means the world to us, and we’re delighted that you’d choose to order again. If you have any future projects or need assistance, we’re always here to help. Thank you for choosing BrickSlips!
Superb alternative to full bricks
Easy to find the finish I desired. So much simpler to apply than a full brick. Used on my chimney breast to create the look of a fully bricked one, (the original brick wall was a disaster, replastered and then used these)
The look great, much better than I had hoped.
Prompt delivery to my door, delivery driver brought the pallet in as close to my shed as he could .
5 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you Kevin for sharing your experience! We’re delighted to hear that you found our brick slips to be a superb alternative to full bricks and that they made it easy to achieve the finish you desired. It’s fantastic to know that the result exceeded your expectations, your chimney breast sounds stunning!
We’re also pleased to hear that our delivery service met your needs, and we’ll pass on the kind words about the driver’s efforts. If you have any future projects in mind, we’d be thrilled to help again. Thank you for choosing BrickSlips!
Great service all round
Great service all round-delivery is pricey as always when you live on the isle of wight-most companies think we are nearer to mainland Europe then 7 miles from Portsmouth. but stuck with that
28 oktober 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your feedback and kind words about our service! We’re glad to hear you were happy overall. We understand that delivery costs can be a challenge for the Isle of Wight, and we truly appreciate your understanding.
We’re always looking for ways to improve and ensure a great experience for all our customers, no matter where they’re based.
Thank you again for choosing BrickSlips, and if there’s anything we can help with in the future, don’t hesitate to reach out!
Brick slips
Can’t fault the company at all, great delivery service, brick slips were fantastic
6 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much Mick & Cathy for your fantastic feedback! We’re so pleased to hear that you were happy with our delivery service and that you loved the brick slips. If you have any future projects, we’d be delighted to assist again. Thanks for choosing BrickSlips!
Svar från Brick Slips
Thank you Adrian for your kind words! We’re thrilled to hear that you were happy with both our product and service. If you have any future projects, we’d love to help again. Thanks for choosing BrickSlips!
The product was excellent delivery…
The product was excellent delivery arrived as agreed and employee on end of phone when I had questions was very helpful
19 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your wonderful feedback Dave! We’re delighted to hear that you were pleased with the quality of our product and that delivery met your expectations. It’s also great to know that our team was helpful in answering your questions, we always aim to provide the best support possible.
If you have any future projects or need further assistance, don’t hesitate to get in touch. Thank you for choosing BrickSlips!
Amazing beginning to end
amazing beginning to end, from the customer service to quality of the product, cannot fault these guys, my brick slip Chimney breast looks out of this world!
19 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your kind words and fantastic feedback! We’re so pleased to hear that you had an amazing experience from start to finish. It’s great to know that both our customer service and product quality met your expectations.
Your brick slip chimney breast sounds incredible, and we’re delighted that you’re so happy with the result. If you ever need help with another project, we’re here for you.
Thanks again for choosing BrickSlips!
I was impressed with the knowledge of…
I was impressed with the knowledge of the staff member who I spoke to initially prior to placing the order. The quality is good, and we had absolutely no breakages in the boxes (something we’re all too familiar with with tiles). The delivery driver was also very good.
The look of the brick slips on our wall is fantastic and we couldn’t be happier with the results.
18 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for your wonderful review! We're thrilled to hear that our brick slips team was able to provide you with the knowledge and support you needed before placing your order.
It's fantastic to know that the quality of our brick slips met your expectations and that there were no breakages during deliver, something we take great care to ensure.
We're equally delighted that your wall looks fantastic and that you're so happy with the results. If you ever need any assistance or have future projects in mind, please don’t hesitate to reach out.
Thank you for choosing BrickSlips!
They are the real deal
Great quality brick slips, our wall looks and feels like a wall, not tiles, perfect and worth the money !
4 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your wonderful review! We're delighted to hear that you're happy with the quality of our brick slips and that your wall turned out just as you envisioned.
Creating that authentic brick look is what we strive for, and it's great to know you feel it was worth the investment.
If you need anything else, we're here to help!
Kind regards,
The BrickSlips Team
Slips are great, postage of anything extra is absurd
The slips themselves are great and the mortar. The major negative I have is running out of mortar and ordering 1 bag was going to cost me £45 in delivery which is absolutely ridiculous and a bit of a con. I understand why the bricks cost that in delivery but I think charging that for a bag of mortar is outrageous. We ended up having to buy somewhere else which has unfortunately made our second wall not as great as I hoped.
2 december 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your feedback and for highlighting the quality of our slips and mortar. We're sorry to hear about your experience with the delivery cost for a single bag of mortar.
We understand how this could be frustrating and appreciate your honesty, the mortar is 25kg a bag, nearly twice that of a box of brick slips, and most couriers won't allow powered products to be delivered in a van incase they split in transit, This means we have to use a pallet service for this reason unfortunately.
If there's anything we can assist with, please let us know.
Kind regards,
The BrickSlips Team
Quick Delivery
Was short of a few slips to complete the work. Ordered on Thursday- delivered on the Monday. Great service
19 november 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your review! We're glad we could quickly get you the extra slips you needed to complete your project. We strive to provide fast and reliable service to keep your work on track. If you need anything else, don't hesitate to let us know!
Kind regards,
The BrickSlips Team
Delivered on time and exactly what we…
Delivered on time and exactly what we wanted
28 november 2024
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your kind words! We're thrilled to hear that your order was delivered on time and met your expectations.
We pride ourselves on delivering quality products and reliable service. If there's anything else we can help with, feel free to reach out!
Kind regards,
The BrickSlips Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.