Order sample first, they came quickly! Once decided on colour. Web site was easy to use. Putting in the wall size and the calculator works it out for you. The bricks arrived within 3/5 working da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Se mer
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Se mer
Great quality thick slips. Price was better than competitors. Make sure to add at least 10% on top as delivery is quite expensive if you need another order.. Need to dilute the grout/pointing down... Se mer
Företaget har svarat
Företagsinformation
- Kakeltillverkare
- Tegeltillverkning
- Byggnadsmaterial
- Dekoration- och inredningsbutik
- Heminredningsbutik
- Kakelbutik
Skrivet av företaget
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Kontaktuppgifter
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Storbritannien
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Utmärkt
996 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely brick slips
Very pleased with the brick slips and the great customer service . Would definitely order from this company again.
11 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Sue! We’re so glad to hear you’re pleased with your brick slips and the service you received. It’s always great to know our customers would choose us again, we really appreciate your kind words and support.
Thanks for choosing BrickSlips!
Easy company to deal with
Easy company to deal with. Prompt delivery
13 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your review! We’re really pleased to hear you found us easy to deal with and that your order arrived promptly. We always aim to make the process as smooth and reliable as possible.
Thanks again for choosing BrickSlips!
Excellent!
Excellent company to deal with. Simple transaction, and timely delivery. Only a few unusable brick slips (cracked or broken), but the over all result was much better than I could have hoped for, and has been complimented by my visitors!
22 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Ruth! We really appreciate your wonderful feedback.
It’s great to hear everything went smoothly with your order and delivery, and that you’re so pleased with the final result.
A few breakages can happen in transit, but we’re glad it didn’t affect your project especially with all those compliments from visitors! Thanks again for choosing BrickSlips.
Kindest regards,
BrickSlips
Great company
Ordering straightforward a good description of the brickslips ie size and colour, and directed to items I may need to fit them.
Email contact to arrange delivery which came on time, this was overall a great experience from this company and would order from them again.
1 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Michelle! We really appreciate your kind review.
It’s great to hear you found the ordering process clear and straightforward, and that the delivery arrived right on time. We’re glad the extra product guidance helped make things easier too.
Thanks again for choosing BrickSlips we’d be delighted to help with your next project!
Kindest regards,
BrickSlips
What can I say fantastic company!!
What can I say, I originally ordered a sample of slips for my fireplace project, the service from ordering to delivery was fantastic, all the information I needed to complete the project was supplied and I couldn’t be happier with the end result, it looks fantastic and as a DIYer the job was easy to complete
16 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, David! We really appreciate your fantastic review.
It’s great to hear the whole process from ordering your sample to completing your fireplace project went so smoothly.
We’re thrilled you found everything easy to work with and that you’re happy with the final result. It sounds like you’ve done a brilliant job! Thanks again for choosing BrickSlips.
Kindest regards,
BrickSlips
You could not ask for a better service…
You could not ask for a better service and help we had samples sent To us to choose the ladies helped us with how many we would need we ordered on line so easy to do and was delivered by a lovely man who popped the pallet in our garage for us could not have been easier really very highly recommended
29 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Denise! What a lovely review, we really appreciate it.
We’re so glad the team were able to help you choose your slips and work out how many you’d need. It’s great to hear everything went smoothly from ordering to delivery, and we’ll be sure to pass your kind words on to the team (and the driver!).
Thank you again for your recommendation and for choosing BrickSlips.
Kindest regards,
BrickSlips
Quick delivery. Helpful customer service
Quick delivery. Even for a very large order.
Over 200sqm.
2 juni 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, James! We really appreciate your review. It’s great to hear your large order arrived quickly and that our team were able to help along the way.
Handling projects of that scale takes some coordination, so we’re glad everything went smoothly.
Thanks again for choosing BrickSlips we hope the finished result looks fantastic!
Best regards,
BrickSlips
Be aware when ordering from this…
Be aware when ordering from this company, you will be charged £60 for delivery but with the service they use you use you have to wait in all day for a delivery time slot. Customer service - not helpful
26 augusti 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for your feedback. We’re sorry to hear you were disappointed with the delivery service. Unfortunately, due to ongoing pallet delivery costs across courier networks, we’re unable to offer cheaper delivery at the moment.
We do, however, work hard to make sure every order arrives safely and on time. We appreciate you taking the time to share your thoughts, and your feedback will be passed on to our courier partners.
Best regards,
BrickSlips
Good communication though out delivered…spot on
Good communication though out delivered on the day they was expected
18 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Andrew! We really appreciate you taking the time to leave a review. It’s great to hear everything arrived right on schedule and that you were kept updated along the way, good communication is something we take pride in.
Thanks again for choosing BrickSlips, and we’re glad everything went spot on with your order.
Best regards,
BrickSlips
Happy with the bricks overall
Happy with the bricks overall. Broken ones were replaced very quickly.
The imagine online arent 100% accurate in terms of the mortar colours that are used on some examples.
Expensive delivery options.
28 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Antonio, for your honest feedback.
We’re really pleased to hear you’re happy with your bricks and that our team was able to quickly replace the broken ones.
We appreciate your comments about the imagery we’ll review how we present mortar colours online to make sure they’re as accurate as possible. We also understand your point about delivery costs and are always working to keep them as fair as we can.
Thanks again for choosing BrickSlips and for sharing your thoughts.
Best regards,
BrickSlips
Great products
Ordering was straightforward and the products all arrived in good condition. The slips for the mixture I chose were all well selected so to supply me a good blend. I did purchase a few extra things separately and then noticed that I could have bought all of them with one other item and receive £15 off which would have been a better deal. It's a shame that this isn't picked up in the order and then informed about it. Also I heard from another buyer he'd used a code and received a discount which leaves feeling a bit cheated. The 2 issues I would suggest are a lack of research on my part but there again, website/online shopping would be more appreciated if you are offered the best deal to start with.
1 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Kol, for taking the time to share such detailed feedback, we really appreciate it.
We’re glad to hear your order arrived in great condition and that you were pleased with the quality and mix of your brick slips.
We completely understand your point about discounts and offers that’s really valuable feedback, and we’ll look into how we can make promotions clearer at checkout so every customer gets the best deal available.
Thanks again for your honest review and for choosing BrickSlips.
Good company
Good sized sample boards, bricks came quickly. And were supper helpful and give me a free brick and postage when I was one brick short. Brick slips good quality.
16 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Mari! We really appreciate your kind words. It’s great to hear you were happy with the sample boards and the quality of your brick slips. We’re always happy to help, even if it’s just sending out that one extra brick to finish the job!
Thanks again for choosing BrickSlips, and we hope your project turned out exactly as you imagined.
Best regards,
BrickSlips
Prompt delivery and easy to use…
Prompt delivery and easy to use product. Renovating a 200 year old ex farm building that had been converted in the 80s to a house. Felt that the kitchen lacked character so started with an Olde Bayswater covered section covering the tatty looking soil stack 'boxing', looks great ! Now ordered a section batch of the same slips to go on the walls above the worktops.
12 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for your review Bernard! We’re really glad to hear that your Olde Bayswater slips arrived promptly and were easy to work with. It sounds like a fantastic project bringing character back to a 200-year-old building is exactly the kind of transformation we love to hear about.
We’re sure the next stage above the worktops will look just as stunning. Thanks again for choosing BrickSlips, and best of luck with the rest of your renovation!
Best regards,
BrickSlips
From ordering to receiving my brick…
From ordering to receiving my brick slips and all the extras required to go with them everything was great.
Now I have laid the bricks and the job is completed I can say the brick slips are superb so glad I ordered them .
19 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Bill, Thank you for taking the time to leave such a detailed review. We're thrilled to hear everything went smoothly from start to finish and even more so that you're pleased with the final result! It’s great to know the brick slips lived up to expectations. If you ever need anything else, we’re always here to help.
Best regards,
BrickSlips
Svar från Brick Slips
Hi Michael,
Thanks for the great feedback! We’re glad to hear your order arrived quickly and that you’re happy with both the quality and price. If there’s anything else you need or if we can help with your next project, just let us know!
Best regards,
BrickSlips
I am so glad I discovered Brickslips.co.uk . Simply Stunning
When I first came across the Brickslips Web Site I was inspired by the gallery of completed jobs. My brick slips order arrived to Northern Ireland quickly and without hassle - and at a reasonable shipping cost to Northern Ireland (You have no idea how much hassle it normally is getting stuff delivered to Northern Ireland - so hats off to Brickslips for such a slick delivery process!😊😊). We had very few breakages in the pallet delivery (and even those could still be used for wall ends). We tiled an entire wall in our Kitchen diner with the brick slips and the results were absolutely amazing. This feature wall is a talking point as soon as any visitor sees it. Simply stunning! I am so glad I discovered Brickslips.co.uk
12 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks so much for the detailed review Mark, It genuinely means a lot.
Northern Ireland deliveries can be tricky sometimes, so I’m glad we made that part stress-free for you!
Hearing that your feature wall is now a conversation starter is exactly why we do what we do.
If you need anything else, whether it’s more slips or just advice, we’re always here to help!
Best regards,
The BrickSlips Team
Amazing!
Good communication, good product knowledge and these look amazing!
1 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks so much for the great feedback, Emma!
Really glad you’re happy with the service and the final result, appreciate you noticing the effort we put into product advice too.
If you need anything else or have questions down the line, just shout.
Best regards,
The BrickSlips Team
Decent tiles, terrible service
Decent tiles. Huge cost ie more than actual price in tiles ...so c£85 on tiles, £120 on delivery and £24.99 on brick slip adhesive, which they forgot to deliver.
Rather than send special delivery, apparently it could go that way...we would have to wait another 5:days
Shoddy, terrible service. If I'm paying decent money, I'm expecting decent service.
10 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jennifer,
Thanks for your feedback, we’re really glad to hear you were happy with the tiles themselves, but we’re sorry the service didn’t live up to expectations.
We understand the frustration with delivery costs, especially when they end up being higher than the product value. Our brick slips are a heavy, palletised product, often weighing as much as a fridge or washing machine! So they do require a specialist delivery service.
That’s why the costs and estimated delivery timeframes are clearly displayed before checkout, so customers know exactly what to expect before committing to a purchase.
That said, we completely accept responsibility for the missed adhesive in your delivery, that was our mistake, and it shouldn’t have happened. While we did try to resolve it as quickly as possible, we know waiting several days for a missing item isn’t ideal when you’re in the middle of a project. We’re actively working with our dispatch and courier teams to avoid situations like this in future.
We always aim to provide great service alongside a great product, and it’s clear we didn’t get that balance right in your case.
If you still need further support, feel free to reach out, we’re here to help.
Kind regards,
The BrickSlips Team
Extremely poor quality
Bricks very chipped and some even cracked !
Purchased 165 only approx half of these were usable!
Despite 2 emails and a telephone conversation with Brickslips was assured that the bricks were textured and not chipped , what I received was definitely not good. Was told these were a tumbled brick when I questioned this on more than one occasion I was assured they were definitely not chipped this tumbled look referred to the texture / finish of the brick only. Very very disappointing
Would definitely not recommend
5 juni 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi A Roberts,
Thank you for your feedback, while it’s disappointing to read, we do take all reviews seriously, even the tough ones. Whilst we can't find any reference to your order...
We’re genuinely sorry to hear that you were unhappy with the condition of your order. Tumbled bricks do have a worn, weathered look by design, which includes chipped edges and surface irregularities.
We can see from your message that you spoke with our team more than once, and it's frustrating to hear that this didn't resolve things for you. That’s not how we want customers to feel after reaching out. We’re proud of our reputation and the quality of our products, as seen in hundreds of positive reviews.
Kind regards,
The BrickSlips Team
Delivered on time
Delivered on time, good quality product, would highly recommend
4 juli 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Mike,
Thanks so much for your kind words! We're glad to hear your order arrived on time and that you're happy with the quality of our brick slips.
Recommendations like yours mean a lot to us. If you need anything else, don't hesitate to reach out, our team’s always happy to help.
Best regards,
The BrickSlips Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.